Dormitorio Doble D08

I don’t usually write reviews having worked in retail I know the feeling of moaning customers, but this was not only abysmal customer service but lack of human empathy. Booked a week in advance, no contact from the owner at all, no check in method, nothing. I was thinking they’ll reach out on the day. Came to the day of stay, I tried to contact the property around 6 hours prior to when I would be staying through the email, message and phone number attached, no reply on any. Reached out to booking.com’s customer service team, they tried to contact them, said about a 45 minute deadline with the property or my booking would be cancelled. Got an email saying the property cancelled my booking. Bear in mind check in is supposedly at 3pm, this was 5pm roughly. Me who was going to be in Dublin for 6pm, panicking about where I’m going to stay that night causing massive stress. Had to pay over double what I paid originally for the next cheapest accommodation with a personal room as it was so last minute. Stand clear, joke of an establishment, deserve no business from anyone, and I wouldn’t wish the stress and inconvenience I went through on anyone else

BOOKING.COM NEED TO TAKE DOWN THIS PROPERTY

So many minuses:
- No answer from the host before hand (I even wondered for a while if it was a scam and if the room actually existed)
- The place is very dirty: carpet not even vacuumed in the room, bathroom dirty, kitchen dirty (even the electric kettle was dusty)
- Very bad smell in the room and the window doesn't open
- Loud noise all night long with the water heater in the room
- Shared bathroom was not even mentioned on the listing
- No instructions about use of the kitchen
- Instructions before check in extremely basic (just 2 photos) to learn after we were already in the room about our room number (luckily we were in the correct one)
- And the price was not even a good one.

La chaudière dans la chambre. Mais c'est un detail

Mouldy, noisy, 7 people trying to use the one bathroom in the morning, dirty bathroom, dirty kitchen and cups and no one to check us in when we arrived.

- Quarto nº2 com caldeira no interior que liga sempre que alguém usa a água quente com barulho incomodativo que pode acordar durante a noite
- Não há receção nem campainha. Depois de bater muito à porta surgiu uma senhora chamada Sandra Eduarda (fala pouco inglês) que se apresenta como guest mas na verdade gere chaves, entrega toalhas, trata da limpeza, mostra as condições, ensina a lidar com a fechadura. Foi desafiante conseguir entrar mas a partir daí foi uma estadia tranquila.

-La caldera estaba en la habitación, algo muy molesto cada vez que alguien utilizaba el agua.
-Pusimos la calefacción y se calentó todo el edificio menos nuestra habitación, habría algún problema con el radiador.

Room number 2 is a catastrophe! It has a boiler installed in it and whenever Someone uses the bathroom it makes very loud noises..,disturbing your sleep as it has a common bathroom & toilet the boiler is always running and makes unbearable noises..!

L'host non si è presentato al check in e non ha risposto nè ai messaggi nè al telefono. Non potendolo contattare, non abbiamo potuto alloggiare, nonostante avessimo già pagato. Come noi anche un'altra famiglia. Non prenotate in questo alloggio!

Das war das bisher schlechteste, was ich bisher erlebt habe. Das Bettzeug war ungewaschen und hat stark nach Bier gerochen. Für 2 Personen lag nur ein Handtuch parat. Neben dem Bett hing ein großer Warmwasserspeicher, der laute Geräusche von sich gab. Haare auf dem Badewannenrand ....

Nous ne savions pas que l'appartement était partagé, ainsi que la salle de bain/toilettes. La propreté laisse a désirer...