Kingston Hotel 5 - Chow Kit

Hotels
6.8 (1070 reviews)
405-411, Jalan Tuanku Abdul Rahman, Chow Kit, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Massage services
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Convenient location
Cons:
Poor cleanliness
Bad condition of rooms
Unhelpful management

Categories

Cleanliness
4.01
Multiple mentions of dirty rooms, mold, and cockroaches reflect poor cleanliness standards.
Service
8.48
Generally positive mentions of staff, particularly Zubed and Nasrin, but some complaints about management's accountability.
Location
9.02
Positive comments about convenient location for shopping and attractions.
Room Quality
4.97
Negative remarks about the condition of the rooms, including lack of cleanliness and room views.
Amenities
7
Some amenities mentioned as lacking or unsatisfactory, such as no window and smelly towels.
Value for Money
7.96
Value perception varies; some guests mentioned reasonable prices while others felt it wasn't worth it due to poor quality.
Food and Beverage
7.01
Breakfast is mentioned positively, but limited options and communication about it caused dissatisfaction.
Overall Experience
5.98
Mixed overall experiences with serious complaints overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:55

Property Description

Convenient Location & Modern Amenities

Family-Friendly Accommodation

Complimentary WiFi & Stunning City Views

Experience comfort and convenience at Kingston Hotel 5, Chow Kit. Book now to secure your stay at this 4-star hotel in the heart of Kuala Lumpur.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 1070 reviews
Cleanliness: 4.01
Service: 8.48
Location: 9.02
Room Quality: 4.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 5.98
M
Mohd Faisal • solo_traveller • my
6
2026-04-18 • via Nuitee
M
Mr.S.A. Kalai • solo_traveller • my
10
Pros:

Nice

Cons:

Nice

2026-04-18 • via Nuitee
A
Ahmad • family_with_children • my
8
good clean comfortable
Pros:

near city

Cons:

no anyting I like

2026-04-13 • via Nuitee
A
Azmi • couple • my
5
2026-04-06 • via Nuitee
M
muhammad • family_with_children • my
7
2026-03-26 • via Nuitee
T
Tehaa • couple • my
10
Pros:

Its a one of the best hotel i have seen and stay so far,really recommended if you guys want to stay with family to go shopping at Kuala Lumpur area!Especially one of the staff reception name is Pile or phile ( sorry if im wrong) he have a good personalities and greetings customers with warms hand and pure heart! We sure to repeat again soon! Nice to meet you btw ! And thankyou for a good experience we had so far !

Cons:

Just only the fridge didnt function but all is okay.

2026-03-24 • via Nuitee
S
SHANURA SAHIRA • family_with_children • my
7
2026-03-19 • via Nuitee
F
Fatihah • couple • my
10
Smooth process check in & check out . This is not the first time we stay here . The staff very friendly thanks to Na
Pros:

Affordable price
Good surrounding
Friendly staff

2026-03-17 • via Nuitee
M
muhammad • family_with_children • my
6
2026-03-12 • via Nuitee
M
muhammad • solo_traveller • my
10
Pros:

Nasrin thank you

Cons:

Nice hotel

2026-03-11 • via Nuitee
E
Elias • solo_traveller • lb
10
Good stay affordable price
Pros:

The room is large and comfortable

Cons:

Nice room,nasrine

2026-03-06 • via Nuitee
M
Muhammad • couple • my
6
2026-03-05 • via Nuitee
S
sariyah • solo_traveller • my
10
2026-03-05 • via Nuitee
M
Mohammad Firdaus • family_with_children • my
10
Pros:

Good to saty with Mr Sami And Miss Nasrin
They provide good service Thanks
Recomended🙏🙏🥰🥰

2026-03-04 • via Nuitee
D
dla • couple • my
10
kuddos to Zubir , he help me a lot
Pros:

The location

2026-03-02 • via Nuitee
N
nor azimah • couple • my
7
nice and comfy!
Pros:

the location is strategic

Cons:

limited parking

2026-03-02 • via Nuitee
D
dla • couple • my
9
2026-03-01 • via Nuitee
N
Nina • couple • my
10
2026-02-28 • via Nuitee
S
SALLYNA • family_with_children • my
10
2026-02-09 • via Nuitee
A
Andrea • couple • th
1
Terrible rooms. I left one day earlier and changed hotel
Pros:

Nothing

Cons:

Very old room, dirty yellow walls, smell bad, old broken furniture, old towels, noisy aircon

2026-01-29 • via Nuitee