Family Airport Hotel - Nội Bài

Hotels
6.8 (17 reviews)
16 Đường Võ Nguyên Giáp , Sóc Sơn , VN
[email protected]

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Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
See all facilities

Review Highlights

Pros:
Close to the airport
Helpful staff
Empty and beautiful room
Cons:
Language barrier issues
Discrepancies in amenities

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Staff was helpful, with some language barrier issues.
Location
8.1
The proximity to the airport and public transport was convenient.
Room Quality
7.8
Rooms were empty, spacious, and beautiful, although discrepancies in amenities were noted.
Amenities
7.2
Satisfactory amenities with some room for improvement mentioned by guests.
Value for Money
6.9
Mixed reviews regarding the perceived value of the hotel.
Food and Beverage
7.3
Breakfast was delicious, but limited variety experienced by some guests.
Overall Experience
8
Positive overall experience with high recommendation rates.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 07:59

Property Description

Convenient Location
Modern Amenities
Activities and Services

Situated near various attractions, Family Airport Hotel offers modern amenities including air-conditioned rooms with mountain views. Guests can enjoy activities such as hiking and cycling, with bike rentals available. The hotel also provides room service, a 24-hour front desk, and currency exchange. Start your day with a delicious breakfast before exploring nearby landmarks. Book now for a comfortable stay just 2 km from Noi Bai International Airport.

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 17 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Abdalla • family with young children • kw
8
Very good
Pros:

It was close to the airport

Cons:

I liked it

2025-04-22 • via Nuitee
B
Ben • young couple • gb
8
Very good
2025-03-01 • via Nuitee
C
Christopher • young couple • us
9
Superb
2025-02-25 • via Nuitee
J
Jenni • young couple • fi
7
Good
Pros:

Lots of space in the room. Clean. Near airport. Staff arranged a taxi from airport. Good WiFi.

Cons:

We booked a room with bath and terrace but there was neither of them. It wasn’t big problem, we only stayed one night.

Most of the staff speaks very little English but can use google translate.

Breakfast (coffee and warm bread, they were delicious) was served to our door after 7 in the morning when we were sleeping.

2025-02-24 • via Nuitee
C
Carlos • with friends • at
10
Perfect
Pros:

The hotel is very close to the airport, the staff is very useful, the room is very empty and beautiful.

2025-02-17 • via Nuitee
A
Andrea • young couple • ca
8
Great value, good location, friendly
Pros:

Friendly staff

Cons:

The mattress was pretty hard

2025-01-31 • via Nuitee
M
Mr • solo traveller • vn
10
Exceptional
2025-01-28 • via Nuitee
S
Sayfur • review category business travellers • bd
5
Passable
2025-01-04 • via Nuitee
N
Nestor • family with young children • ph
4
Disappointing
Pros:

The room is tidy.

Cons:

The frontage of the hotel need to be renovated. Few food choices.

2025-01-02 • via Nuitee
L
Lucian • solo traveller • gb
5
Wasn’t very decent stay for me
Pros:

Room was big and bright with decent walking shower.Big double bed with a comfy mattresses and clean bedding.

Cons:

I couldn’t sleep, the reception staff were making noise all night. From high volum music and talk very loud and smoking.It’s was impossible to sleep,I barely close my eyes.
Not have shops or restaurants where you could eat.

2024-12-02 • via Nuitee
C
Charlotte • solo traveller • gb
10
Exceptional
Pros:

Only there for a night but the staff were super helpful and the place was perfect for a layover

2024-11-14 • via Nuitee
A
Anaelle • solo traveller • fr
6
Pleasant
2024-11-12 • via Nuitee
A
Ashley • young couple • gb
7
Very happy that we chose to stay in this hotel near airport
Pros:

The price was very good for a hotel of this standard and close to airport. Staff weee very helpful

Cons:

No good restaurants around

2024-11-11 • via Nuitee
F
Farooq • review category business travellers • pk
3
hotel is not cleaned and staff is not available for breakfast there is no space for breakfast
Pros:

room was not properly cleaned

Cons:

dusty n cloths on bed

2024-10-26 • via Nuitee
L
Lucie • family with young children • cz
3
I would not stay here again.
Pros:

The location of the hotel is very good - it takes about 8 minutes by taxi to the international terminal, which is very practical for an early flight. The room was quiet and the beds were firm but still comfortable.

Cons:

The cleanliness is not good there was hair on the beds and the shower was very dirty. The hotel promised a free breakfast, but that was not included. The staff wanted to ensure that we gave a five-star rating, which we refused. I would not stay here again.

2024-10-14 • via Nuitee
S
Sezen • young couple • gb
2
Very poor
Cons:

The location is very close to the airport but the area is not nice and not many markets /restaurants close to the hotel.
The bed was incredibly firm so didn’t get a good night sleep.
We booked the room with hot tub but when we arrived to the hotel, we were told that our room is occupied by other customers which was not acceptable.

2024-10-08 • via Nuitee
A
Anna • solo traveller • eg
10
Exceptional
2024-09-20 • via Nuitee