Hotel Emerald Inn

Hotels
5.9 (31 reviews)
Surat Bakery, Tilak Nagar, Andheri-Ghartkopar Road, Near Sakinaka Metro Station, andheri(East) Mumbai Maharashtra , Mumbai , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Tour desk
Private check-in/check-out
Invoice provided
CCTV outside property
Face masks for guests available
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Review Highlights

Pros:
Standard service quality for this hotel tier
Location is generally good
Cons:
Dirty environment
Unpleasant room change experience

Categories

Cleanliness
1.04
Dirty, cockroach everywhere.
Service
7.01
Standard service quality for this hotel tier.
Location
7.55
Standard quality for this hotel tier.
Room Quality
5
Had to shift to another room.
Amenities
7.53
Standard quality for this hotel tier.
Value for Money
6.99
Standard quality for this hotel tier.
Food and Beverage
7.54
Standard quality for this hotel tier.
Overall Experience
4.51
Inconsistent experience due to the problems mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:17

Property Description

Convenient Location
Located near Phoenix Market City Mall and Powai Lake for a perfect shopping and relaxation experience.

Comfortable Accommodation
Enjoy air-conditioned rooms with private bathrooms, TV, free toiletries, and slippers for a cozy stay.

Great Services
Benefit from room service, a 24-hour front desk, ATM, and tour desk for a hassle-free and enjoyable visit.

Ready to experience comfort and convenience in Mumbai? Book your stay at Hotel E I Regency T2 CSMT Airport today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.9
Based on 31 reviews
Cleanliness: 1.04
Service: 7.01
Location: 7.55
Room Quality: 5
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 7.54
Overall Experience: 4.51
S
Suvinay • solo_traveller • in
10
2026-04-12 • via Nuitee
P
Pijush • solo_traveller • in
5
Okay for one night stay on long layover
Pros:

Staffs are good, rooms are spacious

Cons:

Very badly maintained

2026-04-11 • via Nuitee
M
Mohan • solo_traveller • in
10
Pros:

Ok

2026-03-14 • via Nuitee
N
Nisanth • solo_traveller • in
1
2026-03-13 • via Nuitee
A
Arun • couple • in
8
Pros:

If we are looking for Budget Friendly rooms in Andheri this is the only best one in my opinion.
I stayed at almost all the hotels in Andheri everything was the worst at least this is the one hotel I book every week that gives valuable service and is good to stay with a partner.

2026-03-06 • via Nuitee
D
Deepshikha • solo_traveller • in
1
Pathetic
Pros:

Nothing

Cons:

Pathetic room, 0 hygiene, unprofessional staff, cheap location, cheap guests
Highly dis- satisfied not at all recommended
Pls never ever stay at this property.

2026-03-06 • via Nuitee
T
Teli • couple • in
6
Pros:

Room

Cons:

A mouse came into the room after sleeping at night.

2026-03-03 • via Nuitee
B
BOHRA • couple • in
10
2026-02-25 • via Nuitee
A
Allfina • couple • in
1
Pros:

Nothing 😑

Cons:

The Ac was was nonsense it was not cooling at all 😕 full night was difficult 😔

2026-02-13 • via Nuitee
R
Rashida • solo_traveller • ke
1
Pathetic experience
Cons:

The room was too dirty so many cockroaches. U sleep with them on the bed. Matress total finished . They dont change bedsheets when someone checks out. I requested for a bedsheet change still they didnt change.

2026-02-13 • via Nuitee
M
muhammed • solo_traveller • in
1
Worst
Pros:

Worst

Cons:

Worst

2026-02-13 • via Nuitee
S
Sahil • couple • in
10
Pros:

Very helpful

Cons:

Wonderful

2026-02-10 • via Nuitee
K
Khan • couple • in
5
2026-02-10 • via Nuitee
K
Kosca Distribution • extended_group • in
2
Pros:

customer service is very very worst not suitable for business trip as well as family stay very worst experience.

Cons:

overall

2026-02-09 • via Nuitee
K
Karande • couple • in
1
2025-09-11 • via Nuitee
M
Mahesh • couple • in
5
2025-08-21 • via Nuitee
S
Saikia • solo_traveller • in
1
Fishy stuffs at night
Pros:

Dirty, cockroach everywhere

Cons:

Told me middle of the night to change the room for thier own purpose. And had to shift to another room

2025-07-15 • via Nuitee
M
Mohammed • solo traveller • in
2
Very poor
2024-10-06 • via Nuitee
M
Mohammed • with friends • in
3
Poor
2024-10-06 • via Nuitee
U
Uddin • review category business travellers • bd
2
Near Mumbai Unclean Area ,hotel outside very unclean and very bad.in room just give one water bottle
Pros:

no breakfast giving. Just give water bottle otherwise i buy everything from outside.

Cons:

It’s not clean even don’t give breakfast no tissue. Just stay for sleep otherwise everything buy from outside

2024-10-04 • via Nuitee