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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Currency exchange
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Hammam
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Kid meals
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Heated pool
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Public transport tickets
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Salt-water pool
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Emergency cord in bathroom
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Delivered food - securely covered
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Fairy Tale Experience
Themed Rooms: Indulge in a stay where each room tells a different fairy tale, blending antique charm with modern amenities for a glamorous chic style.
Gourmet Dining: Enjoy classic Italian cuisine at Restaurant Rubacuori, unwind at the Mezzanotte Lounge Bar, or explore the impressive wine list at La Cella Di Bacco wine bar.
Delicious Breakfast: Start your day with a delightful breakfast spread including cakes, fresh fruit, hot and cold drinks, and traditional cheese and cold cuts.
Immerse yourself in the enchanting world of Château Monfort, where luxury meets whimsy. Book now for a magical stay in Milan's historic centre.
Actioned on behalf of partner on adding: "When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
For security reasons, access to our SPA is not permitted for children under the age of 15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Milan. A five-star hotel. An atmosphere of luxury… and Cartier glasses that simply disappeared.
It seems like a routine situation: a guest contacts the administration and expects basic actions such as a check, an internal investigation, cameras, and security. After all, this is a five-star hotel in the center of Milan, not a roadside hostel.
But this is where the real level of service begins.
The hotel politely informs us that in order for them “to do anything,” we need to contact the authorities in Ukraine and send them a formal report from there.
So the glasses disappeared in Italy, on the hotel’s premises, among its staff, under its cameras and its responsibility. But according to this five-star logic, Ukrainian authorities, who have absolutely nothing to do with Italy, are supposed to handle it.
We decided to check, just in case we misunderstood something. So we contacted them. They looked at us with genuine surprise and asked: “What do Ukrainian authorities have to do with an Italian hotel and events that took place in Milan? This is not our jurisdiction.”
And that is a very fair question.
Which leads to the next one: what exactly does the administration of a five-star hotel do if, when guests lose their belongings, they are told to deal with international bureaucracy, waste their time, and explain to Ukrainian officials what happened in Milan?
The new service standard seems to look like this. Lose something in the hotel and get ready for an international quest.
Step one: file a report in a country that has nothing to do with the incident.
Step two: send it to the hotel where everything happened.
Step three: maybe then they will say, “we will look into it.”
Five stars. Relais & Châteaux. A historic building. Designer rooms.
And a level of service that says: deal with it yourselves, preferably somewhere far away.
Das Hotel ist wirklich wunderschön und das Personal war sehr nett. Live-Musik in der Eingangshalle atemberaubend. Frühstücksbuffet top.
Alles wird extra berechnet. SPA 30.– extra pro Person. 60.– extra für Volontariat!?, Frechheit vorallem weil wir immer reichlich Trinkgeld gegeben haben.
Das Restaurant ist wirklich sehr schlecht und total überteuert. Essen war kalt, fade, ungeniessbar. Tatar ohne Toast, lieblos, fade, usw. Dazu wollten wir eine Scheibe Trüffel für 15.–. Der Kellner kam und hat dann mal schnell für 80 Euro Trüffel draufgeknallt, was wir dann natürlich bezahlen mussten.
Tutto
Otelin genel konumu ve hijyeni ayrıca çalışanların hepsinin güleryüzlü olması çok iyiydi.
tres bon emplacement personnel acceuillant
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