Đại An Hotel Bến Tre

Hotels
1 (1 reviews)
234D8 Hùng Vương, phường 7 , Ben Tre , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Cons:
Poor service
Wrong room allocation
Unfriendly owner
Inflexibility with deposits

Categories

Cleanliness
1
The room quality was not as expected, and there were issues with the reservation.
Service
1
The owner was not friendly and did not agree to return the deposit after cancellation.
Location
1
Proximity to other hotels was noted, as a better alternative was found nearby.
Room Quality
1
The room provided was not appropriate for elderly guests, highlighting poor accommodation.
Amenities
1
Amenities were not mentioned and appear to be lacking.
Value for Money
1
Unfair charge with deposit retention on cancellation indicates poor value.
Food and Beverage
1
Food and beverage services were not addressed in the review.
Overall Experience
1
A very negative experience overall based on the issues faced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:23

Property Description

Convenient Location
Modern Amenities
Spacious Family Rooms

To experience comfort and convenience in Ben Tre, book your stay at Đại An Hotel Bến Tre today.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

1
Based on 1 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Thắng • family_with_children • vn
1
Nhận sai phòng, chủ không thân thiện, chuyển qua khách sạn Minh Nguyệt gần đó tốt hơn.
Cons:

Một trải nghiệm tồi tệ.
Mình đến trể nên yêu cầu cọc trước 500k để giữ phòng dưới trệt. Khi đến nhận phòng không đúng, chỉ lên đến lầu 2, do có người lớn tuổi ko thể lên lầu. Nên huỷ phòng kèm theo thống nhất vs bạn lễ tân sẽ trả cọc. Vậy là ko thể ở đc. Bạn lễ tân xin trả lại cọc thì chủ ko đồng ý. Chủ bảo là mình hủy phòng thì mất cọc.

2025-08-11 • via Nuitee