Double Room with TV and Garden Hot Tub

Hotels
6.9 (109 reviews)
28 Woodstock Terrace , London , gb

listing image 1
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Facilities

Free wired internet
Spa tub (surcharge)
Internet access
Japanese garden
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Dog friendly
Proximity to the airport
Cons:
Uncleanliness
Unresponsive host
Poor check-in experience
Misleading advertisement

Categories

Cleanliness
4.11
The property itself is unclean, with mentions of dirty rooms and unsanitary conditions.
Service
6.58
Issues with unresponsive host and difficulty in check-in, though proximity to the airport appreciated.
Location
9.12
Proximity to the airport and quiet neighborhood were positively noted.
Room Quality
6.07
Room comfort noted, but concerns with cleanliness and old sheets.
Amenities
8.6
Basic amenities provided, but not as advertised; outdated photos.
Value for Money
7.56
Price was noted to be cheap, but guests felt unsafe and that the quality did not match expectations.
Food and Beverage
8.11
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
5.08
Negative experiences highlighted, ranging from cleanliness issues to poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:52

Property Description

Modern Accommodation with Unique Features

Convenient Location: Situated just a few kilometers away from popular attractions like West Ham, Olympic Stadium, and Victoria Park, our property offers easy access to key destinations in London.

Tech-Savvy Rooms: Enjoy a comfortable stay in our double rooms equipped with a projector, perfect for entertainment, and a garden hot tub for relaxation, adding a touch of luxury to your experience.

Home-Like Amenities: Each unit includes essentials like a wardrobe, flat-screen TV, and shared bathroom. Guests can also make use of the fridge, kitchenware, and kettle provided for their convenience.

Experience a blend of modern comfort and convenience at our property. Book now for a memorable stay in London!

Important information:

Please note, this listing is for a room, not the entire property. While your room is private, parts of the house, including the living room, kitchen, bathroom, and garden, are shared with other guests. If you'd like to book the extra facilities (hot tub and sauna), please let us know your preferred time so we can ensure your privacy.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 109 reviews
Cleanliness: 4.11
Service: 6.58
Location: 9.12
Room Quality: 6.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 5.08
V
Viktor • solo_traveller • gb
10
It was great
Pros:

It was all good

Cons:

I liked everything

2026-08-07 • via Nuitee
A
Alex • solo_traveller • gb
1
Pros:

This is a scam. The person doesn't have the property anymore. I arrived and there was no place to stay.

Cons:

This is a scam. The person doesn't have the property anymore. I arrived and there was no place to stay.

2026-08-03 • via Nuitee
F
Filipa • couple • pt
1
Cancelaram a estadia no dia do check-in sem sequer arranjar uma solução provisória! Péssimo péssimo!
Cons:

Cancelaram-me a reserva no mesmo dia em que ia fazer check-in. Falaram num reembolso integral mas nem sequer se responsabilizaram por uma indemnização pelos extras que nos fizeram gastar em cima da hora, sem aviso prévio (nova estadia que é muito mais cara, transportes caríssimos por a estadia ser mais longe do centro da cidade).

2026-07-21 • via Nuitee
M
Mrázová • solo_traveller • cz
1
Cons:

They cancelled on us the day of the arrival at 2 PM. Our money hasn't yet been returned. We feel scammed.

2026-07-13 • via Nuitee
E
Eleuza • couple • us
7
Pros:

Location

Cons:

Was hot and no lock on the door

2026-07-12 • via Nuitee
A
Alina • solo_traveller • ro
1
After I make the payment they informed me the room is not available and they said money will be returned and even now I
Pros:

Scammers

Cons:

Scammers

2026-07-03 • via Nuitee
R
Richard • solo_traveller • gb
1
Scam, do not use.
Pros:

Asking people to send copies of their ID to a personal email account is ridiculous. Ever heard of identity theft? Do not do business with this person, it's highly suspicious if not outright fraudulent. Avoid.

2026-06-03 • via Nuitee
C
Cossu • solo_traveller • gb
1
Scam
Pros:

Nothing

Cons:

False advertising. One day before my stay I was notified the hot tub and sauna were no longer accessible and I had only booked for that reason. Not even offered a discount and made me pay £35 extra to check in one hour earlier so I wouldn’t be left out in the rain!!!!

2026-05-29 • via Nuitee
L
lauren • couple • gb
10
We stayed here for an event (mozey) at Troxy! It was perfect and really close to the venue!
Pros:

Our host (martin) was such a cool guy! Really friendly! The house had such a vibe - will defo be back!

Thank you

Cons:

Nothing

2026-04-28 • via Nuitee
• solo_traveller • gb
4
2026-04-28 • via Nuitee
T
Taras • solo_traveller • ua
9
Дуже атмосферний будинок
Pros:

Практично усе

Cons:

Підлогу в бейсменті варто вирівняти

2026-04-25 • via Nuitee
I
Ishan • couple • gb
8
2026-04-25 • via Nuitee
L
Laura • couple • br
10
Comfortable room, nice house, close to public transport and kind host
Pros:

Everything

2026-04-15 • via Nuitee
S
shammah • couple • gb
9
2026-04-09 • via Nuitee
N
Nicholas • couple • gb
9
Amazing
Pros:

Everything

Cons:

Just some confusion that’s all

2026-04-08 • via Nuitee
N
Nicholas • couple • gb
10
Perfect and amazing
Pros:

Everything best room in London so in love with this property

2026-04-05 • via Nuitee
A
Alex • couple • gb
1
2026-03-27 • via Nuitee
F
Franck • solo_traveller • fr
8
arrivée difficile, attente dehors, sans clé et avec ma chambre déjà occupée, puis c'était o
Pros:

pas de petit déjeuner

Cons:

En arrivant, le propriétaire n'était pas là (il travaille à distance) et il n'y avait pas la clé, car elle est partagée avec un autre locataire et il n'a pas laissé la clé. J'ai attendu 20 min dehors et j'avais un rendez vous ailleurs. Le propriétaire m'a proposé que je loue un box pour mes bagages. Finalement le propriétaire a réussi à contacter l'autre locataire et j'ai pu rentré. Mais ce locataire était déjà dans la chambre que j'avais réservé. Bref, beaucoup de confusion à l'arrivée, et je me suis installé dans une autre chambre que j'ai trouvée. Il faudrait que le propriétaire installe à l'entrée plusieurs boites à clé avec une boite par chambre louée (et chaque chambre avec un code différent pour ouvrir sa boite), ca éviterait des problèmes.

2026-03-26 • via Nuitee
L
Likith • solo_traveller • nz
9
2026-03-26 • via Nuitee
D
Daria • couple • no
5
2026-03-25 • via Nuitee