Kingston Hotel 3 - Kuala Lumpur

Hotels
7.5 (605 reviews)
36-38, Jalan Baba, Off Jalan Changkat Thambi Dollah , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Cashless payment available
Fire extinguishers
Invoice provided
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Great service
Good location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.25
Many reviews indicate issues with cleanliness and maintenance.
Service
9.75
Numerous compliments about staff, particularly Nafis, who provided exceptional service.
Location
8.25
Convenient location close to the station, though some mention of parking difficulties.
Room Quality
6.25
Some rooms described as old and poorly maintained.
Amenities
7.25
Missing several amenities like microwave and refrigerator; drinking water from the washroom raises concerns.
Value for Money
8.25
Good value for the price, despite some issues.
Food and Beverage
7.25
Limited breakfast selection, but acceptable for the price.
Overall Experience
7.75
Mixed experience; unique hospitality from staff and some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:30

Property Description

Central Location
Located in the heart of Bukit Bintang, within walking distance to Berjaya Times Square, Starhill Gallery, and Pavilion Kuala Lumpur.

Comfortable Accommodation
Air-conditioned rooms with modern amenities including flat-screen TVs, private bathrooms, and free WiFi.

Delicious Breakfast
Start your day with a continental breakfast served at the hotel.

Experience comfort and convenience at Kingston Hotel 3, Kuala Lumpur. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 605 reviews
Cleanliness: 5.25
Service: 9.75
Location: 8.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 7.75
A
azlan • family_with_children • my
7
2026-02-14 • via Nuitee
M
mandy • couple • my
10
Pros:

Clean and tidy, excellent service crew especially karen and nafis

2026-01-25 • via Nuitee
N
noraida • solo_traveller • my
10
Pros:

Rooms are great I can relax. Have all amnesties inside my room. I req for hair dryer at counter they give me. A special mention to Nafis the front desk who made our stay amazing. Anything we req hair dryer iron he come and give us by himself. Thank you Kingston 3 and thank you nafis for you warm hospitality

2026-01-17 • via Nuitee
R
Ruzaimi • couple • my
7
good
Pros:

the concept

Cons:

the carpet must be more cleen

2026-01-16 • via Nuitee
H
Hemant • solo_traveller • ie
8
Great property
Pros:

This is small hotel, quiet and at great location

Cons:

Not enough light in the room. Window is there but it is blocked from outside so not enough light come inside and the room lights are also not bright enough.

2026-01-12 • via Nuitee
L
Lam • couple • sg
10
Pros:

Nafis and Karen is good supportive staff and hk Ali Daniel and awais are very clean and tidy my room a lot thank you

2026-01-10 • via Nuitee
Z
ZHero • solo_traveller • pl
1
SCAM
Pros:

Nichts

Cons:

- keine Fenster
- kein Safe
- kein Trinkwasser im Zimmer
- schmutzig
- kein Kühlschrank
- alles veraltet
- Schimmel im Bad
- Klimaanlage nicht gereingt und nicht ordnungsgemäß gewartet
- Teppich komplett verranzt
- Türen kaputt
- Möbel und alles veraltet
- kein Frühstück
- schlechte Beleuchtung im Zimmer
- entspricht nicht dem Zustand auf den Bildern
- überteuert
- Schränke kaputt und Schmutzig, Reinigungskraft ist hier wohl ein Fremdwort.

2026-01-10 • via Nuitee
N
Nancy • family_with_children • my
10
Pros:

Nafis is wonderful. He assist us very smoothly and he provides us all necessary things. Love this hotel all other staff. I specially want to recommend this hotel. Thank you .

2026-01-06 • via Nuitee
J
John • family_with_children • my
10
2026-01-06 • via Nuitee
M
Mohanned • couple • sa
2
The room was not clean and poorly maintained, and there was almost no sound insulation
Pros:

Nothing

Cons:

This hotel felt like a scam. I really don’t understand how it’s rated as a 3-star hotel.

The room was not clean and poorly maintained, and there was almost no sound insulation — you can hear everything from the next room.

The photos online don’t match the reality at all. I don’t recommend this hotel to anyone, no matter how cheap it is.

2026-01-01 • via Nuitee
M
Mohd Saiful Azli • family_with_children • my
8
Cons:

No parking

2025-12-31 • via Nuitee
K
kumar • couple • my
4
Pros:

Good location

Cons:

No microwave, No refrigerator. Drinking water refills from washroom.

2025-12-30 • via Nuitee
M
Mazlan • couple • my
6
2025-12-29 • via Nuitee
N
Nancy • family_with_children • my
10
Pros:

Nafis give us excellent service thank u

2025-12-27 • via Nuitee
S
Sanne • family_with_children • nl
6
Matig
Pros:

Locatie dicht bij het station

Cons:

Kamers waren behoorlijk oud en aftans. Niet erg schoon.

2025-12-26 • via Nuitee
L
Lam • family_with_children • sg
8
Pros:

Nafis nice staff

Cons:

Every thing okay

2025-12-24 • via Nuitee
F
Fatiha • family_with_children • my
10
Pros:

Nafis is best,Nafis Is my Love,I like Nafis Hotel so much

2025-12-23 • via Nuitee
N
Nancy • couple • my
10
Pros:

Everything was good check in also great but how nafis treat us warmly during checkout time it's unbelievable. So much gentle and don't have any problem at late night check out. Thank you highly recommend this place

2025-12-22 • via Nuitee
A
Ahmed • family_with_children • my
10
Pros:

Great hotel,Nafis was nice.Mini Chocolate

2025-12-21 • via Nuitee
A
Ali • family_with_children • my
10
Pros:

Yes thank you Karen

2025-12-20 • via Nuitee