Smy Carlos V Wellness & Spa Alghero

Hotels
Smy Hotels
8.2 (1226 reviews)
Lungomare Valencia 24 , Alghero , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and views
Cons:
Aging facilities
Extra charges for amenities

Categories

Cleanliness
7.6
Several reviews mentioned the hotel was a bit worn down and a little dirty.
Service
9
Most reviews praised the friendly and helpful staff.
Location
9
Guests frequently noted the great location and nice views.
Room Quality
8
Rooms were described as spacious but some noted aging furniture.
Amenities
7.9
The spa was mentioned to have additional costs, impacting overall satisfaction.
Value for Money
7.5
Some guests felt the value was not justified due to extra charges for amenities.
Food and Beverage
8.1
Breakfast received mixed reviews, with some feeling it was basic.
Overall Experience
8.5
Despite some issues, many guests enjoyed their stay and found it relaxing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Sea-View Property
Located just 50 metres from the Bay of Alghero, Carlos V Hotel offers a breathtaking view of the Mediterranean Sea from its rooftop restaurant and outdoor pool.

Elegant Rooms with Balconies
Each room at the hotel boasts a balcony overlooking either the garden or the sea, equipped with modern amenities such as air-conditioning, satellite TV, and free WiFi.

Convenient Location and Dining
Indulge in a delicious buffet breakfast with a variety of options, including bacon and eggs. The hotel is conveniently situated 1 km from the historical centre and a short 20-minute stroll from the nearest sandy beach.

Book your stay at Carlos V Hotel now for a luxurious seaside getaway!

Important information:

Please note the swimming pool is open between May and September.

Access to the SPA area is permitted to adults only (min. 18 years of age).

Please note that the external pool,the external bar and the tennis court can be closed in case of bad weather.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1226 reviews
Cleanliness: 7.6
Service: 9
Location: 9
Room Quality: 8
Amenities: 7.9
Value for Money: 7.5
Food and Beverage: 8.1
Overall Experience: 8.5
S
Steven couple gb
3
2026-07-02 via Nuitee
I
Iñaki family_with_children es
7
2026-07-01 via Nuitee
S
Susan solo_traveller gb
7
Not a 5 star hotel. Only 4 star.
Pros:

Great location, clean and comfortable.

Cons:

Breakfast was poor. In particular, having only 2 coffee machines for the number of guests was insufficient. Also, pots of coffee, when available, were cold. Very disappointing for a country like Italy that has coffee at the forefront of its culture. There was also too few staff clearing tables at breakfast and also at the pool bar, with lots of mix ups with orders at the pool bar.

2026-06-29 via Nuitee
R
Rayan couple fr
9
2026-06-29 via Nuitee
O
O' Callaghan solo_traveller ie
10
2026-06-27 via Nuitee
M
massimo solo_traveller it
8
2026-06-18 via Nuitee
N
Nattriss solo_traveller au
10
Had a great stay, ate and slept well at the hotel
Pros:

Quiet rooms with sea view
Large comfortable bed
Clean and functional

2026-06-16 via Nuitee
C
Chris couple gb
8
We enjoyed our stay very much
Pros:

Very good all of it

Cons:

Breakfast area a little too busy and noisy

2026-06-15 via Nuitee
R
Robert couple ie
2
This is not a 5 star hotel
Pros:

Location

Cons:

Old

2026-06-15 via Nuitee
A
Andrew couple gb
5
We didn’t feel like we were in a 5 star hotel the breakfast was like a canteen service with having to queue at two coffe
Pros:

The pool area

Cons:

The amount of coach tours staying at the hotel and the smell of the drains outside the hotel

2026-06-14 via Nuitee
P
paul family_with_children gb
8
Very good
Pros:

Location is awesome , staff are great , rooms clean

Cons:

Again for a 5 star it’s probably closer to 4 - little bit tired in places but still a good place to stay / it’s more the outside of building that needs work

2026-06-14 via Nuitee
M
Magdalena couple pl
8
2026-06-12 via Nuitee
C
Catherine couple ie
6
2026-06-11 via Nuitee
S
Stanley couple us
10
The Sea View room made a big difference
Pros:

We had reserved a garden/pool view room that was nothing special. When we upgraded to a sea view room, we had a huge room and a great balcony the size of many European hotel rooms. It was excellent.
The breakfasts were very good. The staff was friendly and helpful, especially Marcello at the front desk and the porter Ivan who hand carried heavy bags several blocks when the hotel parking lot was temporarily closed.
Everything worked well: housekeeping, food service at the bar, and that great view.

Cons:

The only complaints were that the shower water was not warm enough and that the deep jacuzzi stopper did not quite seal (but we did not ask for help on these things).

2026-06-09 via Nuitee
U
Ulrich couple de
9
2026-06-07 via Nuitee
P
paul family_with_children gb
4
Not good enough
Pros:

Location

Cons:

Run down , beds are like concrete , food sucks and it’s overall a 3 star not 5

2026-06-05 via Nuitee
S
Stephen couple gb
3
Disappointing, poor quality hotel
Pros:

Great location, a nice stroll into the old town and with wonderful views

Cons:

We upgraded to a room with a ‘panoramic terrace’ but it was neither a terrace (standard balcony, cleverly photographed) and the view was the sea view… the same as any other sea view room.. so not panoramic as it was a standard balcony with limited view. Complete waste of money.

The rooms are ok, but only ok. 3* standard, nothing more. And the cleanliness was ok, but the sheets had marks on them, the balcony was dirty and covered in spider webs, so not great. Didn’t use the spa as we had no confidence it would be nicely maintained.

Also there is no possibility of ironing in your room, you have to visit a special room on another floor. Ridiculous to have to walk through the hotel with your clothes! A strange policy and again, definitely not 5* services.

2026-06-02 via Nuitee
H
Hilde couple be
1
Wij hebben het hotel zo'n 2 uur na aankomst verlaten en zijn in het hotel er tegenover ingetrokken.
Pros:

Niets van wat je zou mogen verwachten in een 5-sterrenhotel.

Cons:

Het personeel, de voorzieningen, de welness waarvoor ze zotte extra bedragen vroegen. We beseften al gauw dat we hier een miserabel verblijf tegemoet gingen en zijn vertrokken, naar het hotel ertegenover, waar je wel vijfsterrenkwaliteit kreeg voor je geld. We hadden dit hotel niet via booking gereserveerd, omdat het een wanhoopsdaad was om onze vakantie te redden en tot ons grote geluk hadden ze daar nog een kamer vrij voor ons. We hebben booking wel meteen gecontacteerd en officieel een klacht ingediend waarbij ze beloofden ons te zullen compenseren. Ze hebben ons 20 euro cadeau gedaan! Dat was echt een extra slag in ons gezicht, al jaren en jaren werken wij met booking en nog nooit over iets geklaagd en dan maak je zoiets mee, da's gewoon onvergeeflijk. Maar dus: GA NIET NAAR DIT HOTEL!

2026-05-31 via Nuitee
W
WIESŁAW couple pl
9
2026-05-31 via Nuitee
L
Laura Anna couple it
8
Solo una notte con problema nella prenotazione, gestita velocemente dallo staff molto gentile
Pros:

L’accoglienza del personale

Cons:

La struttura è troppo grande

2026-05-26 via Nuitee