Smy Carlos V Wellness & Spa Alghero

Hotels
Smy Hotels
8.2 (1243 reviews)
Lungomare Valencia 24 , Alghero , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and views
Cons:
Aging facilities
Extra charges for amenities

Categories

Cleanliness
7.6
Several reviews mentioned the hotel was a bit worn down and a little dirty.
Service
9
Most reviews praised the friendly and helpful staff.
Location
9
Guests frequently noted the great location and nice views.
Room Quality
8
Rooms were described as spacious but some noted aging furniture.
Amenities
7.9
The spa was mentioned to have additional costs, impacting overall satisfaction.
Value for Money
7.5
Some guests felt the value was not justified due to extra charges for amenities.
Food and Beverage
8.1
Breakfast received mixed reviews, with some feeling it was basic.
Overall Experience
8.5
Despite some issues, many guests enjoyed their stay and found it relaxing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Sea-View Property
Located just 50 metres from the Bay of Alghero, Carlos V Hotel offers a breathtaking view of the Mediterranean Sea from its rooftop restaurant and outdoor pool.

Elegant Rooms with Balconies
Each room at the hotel boasts a balcony overlooking either the garden or the sea, equipped with modern amenities such as air-conditioning, satellite TV, and free WiFi.

Convenient Location and Dining
Indulge in a delicious buffet breakfast with a variety of options, including bacon and eggs. The hotel is conveniently situated 1 km from the historical centre and a short 20-minute stroll from the nearest sandy beach.

Book your stay at Carlos V Hotel now for a luxurious seaside getaway!

Important information:

Please note the swimming pool is open between May and September.

Access to the SPA area is permitted to adults only (min. 18 years of age).

Please note that the external pool,the external bar and the tennis court can be closed in case of bad weather.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1243 reviews
Cleanliness: 7.6
Service: 9
Location: 9
Room Quality: 8
Amenities: 7.9
Value for Money: 7.5
Food and Beverage: 8.1
Overall Experience: 8.5
C
Christian solo_traveller fr
10
1 nuit simplement mais top
Pros:

Hôtel magnifique, très bel emplacement

2026-07-17 via Nuitee
B
Björn couple de
9
2026-07-16 via Nuitee
F
Fa couple it
4
Cosi cosi
Pros:

Panorama e camere accoglienti

Cons:

Sala colazione senza aria condizionata, poca scelta, acqua distante, vetri sporchi, filtri aria condizionata pieni di polvere

2026-07-16 via Nuitee
L
louise couple ie
4
Room to improve.
Pros:

The pool area was lovely,clean with sunloungers and parasols. Fresh towels always available.

Cons:

This hotel is not a 5star hotel. Parts of the hotel are in need of renovation. This could have been overlooked if it was made up for in service. The service in the pool bar area was awful particularly the tall bar man. He was rude and obnoxious,not only to customers but to staff too.
Scan to pool area facility didn’t work and food and drinks way overpriced. Twice the price of bars/restaurants a few minutes walk away.
Breakfast was nice but very basic.
Room was very small but the air conditioning was very good.

2026-07-15 via Nuitee
K
Katrina couple gb
7
Pleasant but could be better
Pros:

Location, pool / pool area.

Cons:

In need of repairs to the facia of the building. Several areas the masonry has broken away.

2026-07-15 via Nuitee
B
Ben solo_traveller gb
8
2026-07-14 via Nuitee
I
isu couple hu
7
Pros:

Elhelyezkedés, kilátás.

Cons:

Reggeli hideg és nem változatos.

2026-07-13 via Nuitee
S
Sean family_with_children ie
6
Okay, well looked after staff very good, however very expensive for what you get not sure how it’s rated as a 5 star hot
Pros:

Location and good size pool

Cons:

The spa is very expensive, pool area snack menu very average, bedrooms small for the price.

2026-07-12 via Nuitee
Z
Zsolt solo_traveller hu
10
2026-07-12 via Nuitee
I
Iwona couple pl
10
2026-07-12 via Nuitee
G
Guy couple be
7
Knappe ligging maar meer verwacht van een 5 sterren hotel
Pros:

De kamer.
De locatie.

Cons:

De staat ( buitenkant) van de gebouwen.
Een zwembad dat niet proper werd gemaakt( gele , vuile randen)
De bediening aan de beachbar was ondermaats,zelden gezien.
Hotel geen 5 sterren waardig.

2026-07-10 via Nuitee
N
Nicolino solo_traveller ch
4
Pros:

La vista dalla nostra stanza ti lascia senza fiato.

Cons:

La struttura non è assolutamente all'altezza di un hotel a 5 stelle. Gli asciugamani erano sporchi, lo scopino del bagno era vecchio e in pessime condizioni (vi lascio immaginare) e la porta del bagno non si chiudeva.
Ho chiesto per ben tre volte, a tre persone diverse, se fosse possibile avere dei cuscini migliori, ma non ho mai ricevuto alcun riscontro.
Non è il mio primo soggiorno in un hotel a 5 stelle e so bene quale livello di servizio e di comfort ci si aspetta da una struttura di questa categoria. Purtroppo questo hotel non lo è affatto. Di 5 stelle ha soltanto il prezzo.
Peccato, perché con maggiore attenzione alla manutenzione e al servizio avrebbe potuto offrire un'esperienza decisamente migliore.

2026-07-10 via Nuitee
F
Filip solo_traveller si
2
Res nevem kako je ta hotel prisel do naziva 5 zvezdic, to ni bilo niti blizu pricakovanj.
Pros:

Lokacija

Cons:

Čistoča sobe, brisač in bazena. Ponudba na zajtrku(egg station sploh ni bil na voljo). V sobi je zamakalo in ves zvok iz hodnikov se sliši v sobo, kot da je vrez zvocne izolacije. Nisem pricakoval da ima booking na svoji platformi ponudbo iz tako slabe nastanitve.

2026-07-09 via Nuitee
R
Raul couple gb
8
Overall a good stay, polite staff, great location.
Pros:

Clean hotel really well located.

Cons:

Wi-Fi hasn’t been working 80% of the time (even if shown available and connected there was no internet bandwidth).

Seems like Alghero is known to have power cuts from time to time. Even though the hotel is 5 stars they don’t have generators for the entire hotel and if a power cut is in place, you’ll be left without AC and electricity until back on.

2026-07-08 via Nuitee
V
Vignix solo_traveller be
6
2026-07-08 via Nuitee
B
Birgit couple at
4
2026-07-08 via Nuitee
L
Liv couple gb
6
Not a 5 star experience or worth the price.
Pros:

The Maitre d’or in the main restaurant was nice and well informed

Cons:

This is not a five start hotel. It’s dated and the service is not up to scratch. Breakfast was especially disappointing and served in a dark and depressing conference room.
Receptionists also let us be ripped off by taxi driver who refused to take two people and two bike boxes in big van.

2026-07-07 via Nuitee
L
Louis couple nl
9
2026-07-07 via Nuitee
C
Cozmolici couple ro
7
Pros:

Good location in Alghero with a sea view.

Cons:

For a 5 stars hotel , a bit of modernization outside would be beneficial.
Not such a diversified breakfast.

2026-07-07 via Nuitee
R
Rafferty couple ie
5
Excellent location. Not a five star hotel. Pictures misleading in relation to dining options.
Pros:

Staff were very friendly. In particular Betty was very attentive and helpful.
Location was excellent and rooms very clean.

Cons:

Breakfast was indoors with no access to a balcony.
Poor and overly expensive lunch menu and service was poor.
Rooms were basic and poorly furnished for clothes storage.

2026-07-05 via Nuitee