Holiday Inn Express & Suites Stevensville - Benton Harbor by IHG

Hotels
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Holiday Inn Express
7.9 (380 reviews)
5120 Red Arrow Highway , Stevensville , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Comfortable Rooms
Cons:
Inconsistent Service
Wi-Fi Issues
Breakfast Quality

Categories

Cleanliness
8.11
The facility was clean and rooms were well-maintained.
Service
7.58
Staff was friendly but inconsistently responsive, with some reports of delays.
Location
8.62
Nice area close to Lake Michigan.
Room Quality
8.07
Rooms were clean and comfortable, though mattress firmness was a concern.
Amenities
7.6
Good amenities but lacked a hot tub and had Wi-Fi issues.
Value for Money
8.06
Generally a good value for the price offered, despite some service issues.
Food and Beverage
7.11
Breakfast options were varied, but there were complaints about quality.
Overall Experience
8.08
Overall a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:12

Property Description

Luxurious Rooms and Amenities
Enjoy air-conditioned rooms equipped with modern amenities such as a desk, flat-screen TV, and a private bathroom. Relax in comfort with plush bed linen and towels provided.

Complimentary Breakfast and Facilities
Start your day with a delicious buffet or American breakfast. Stay active at the gym or take a refreshing dip in the indoor pool. Benefit from free private parking during your stay.

Convenient Business Services and Location
Take advantage of the business center for any work needs. The hotel's reception can assist in exploring the area. Easy access to South Bend Regional Airport adds to the convenience.

Book your stay at Holiday Inn Express & Suites Stevensville - Benton Harbor for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 380 reviews
Cleanliness: 8.11
Service: 7.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.08
A
Amanda • family_with_children • us
5
2026-07-23 • via Nuitee
I
Ingle • solo_traveller • us
1
Mala experiencia, no lo aconsejo
Pros:

Es bonito

Cons:

La atención, muy grosera la recepcionista, y fuera de eso la entrada estaba para las 3 pm, y nos dieron las 5:30 y aún no había habitaciones limpias, nos tuvieron mas de 2 horas esperando, eso fue muy irresponsable, dijeron que podíamos cancelar y eso hicimos y buscamos otro hotel mucho mejor.

2026-07-21 • via Nuitee
M
Mary • family_with_children • us
10
Very nice place will
Pros:

It was a little picked over but for the most part good

Cons:

Wishing there was more options

2026-07-20 • via Nuitee
J
Jolie • solo_traveller • us
8
Pros:

Mejiers is near by. 20 min from the beach. Great breakfast. Better rate than my usual hotel.

Cons:

No sanitizer wipes in the gym. I had to inform staff. The 15, 20, 25, and 30 lbs fingerless were missing.

2026-07-20 • via Nuitee
C
Cook • solo_traveller • us
9
2026-06-27 • via Nuitee
M
Mary • solo_traveller • us
8
Holiday Inn
Pros:

Location, breakfast was great. Staff were nice.

Cons:

Lack of communication with maid service. Elevator stopped working.

2026-06-26 • via Nuitee
B
billings • solo_traveller • us
10
2026-06-18 • via Nuitee
N
Nichols • solo_traveller • us
10
One night get away
Pros:

Everything about my stay was great! The staff were all very professional and friendly. The room was clean, and the pool area was, too. The breakfast was very good, and the coffee tasted like my own.

Cons:

I didn't like that I had to leave.

2026-06-17 • via Nuitee
K
Kelly • solo_traveller • us
1
Pros:

Newer Hotel

Cons:

Staff was horrible, the woman at the front desk who checked us in called me a asshole, so not very professional and very rude

2026-06-15 • via Nuitee
K
Kim • family_with_children • us
10
The front desk clerk, Arloah, was very friendly and spoke to us each time she saw us!
Pros:

Coffee was amazing! Breakfast choices were good.
Pool and work out gym room were clean and nice.

2026-06-15 • via Nuitee
A
Andrew • couple • us
8
pleasant, comfy, good for a night or two.
Pros:

location & building

2026-06-14 • via Nuitee
N
Noal • couple • us
8
2026-06-09 • via Nuitee
T
toyota • solo_traveller • us
9
Pros:

Everything 👍 👌

Cons:

Everything

2026-06-09 • via Nuitee
B
Bernice • couple • us
10
Wonderful stay!
2026-06-08 • via Nuitee
M
Miguel • family_with_children • us
7
2026-06-07 • via Nuitee
R
Richard • couple • us
10
2026-06-04 • via Nuitee
D
David • solo_traveller • us
8
2026-05-16 • via Nuitee
M
Mikki • solo_traveller • us
10
Pros:

Family friendly

Cons:

The AM breakfast but it's free sooo...

2026-05-08 • via Nuitee
T
Trevor • family_with_children • us
9
2026-05-03 • via Nuitee
L
Leonard • couple • us
9
Pros:

Good location in Michigan for beaches and restaurants.

Cons:

They are now charging $10.00 to park your car on premises.

2026-04-28 • via Nuitee