Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor breakfast quality
Cleanliness issues

Categories

Cleanliness
7.48
Some cleanliness issues mentioned, such as outdated facilities and difficulties with the bathroom.
Service
8.95
Generally positive feedback on staff being helpful and friendly.
Location
8.99
Multiple reviews praise the excellent location of the hotel.
Room Quality
7.94
Rooms noted for being spacious but with temperature control issues.
Amenities
6.97
Lack of basic amenities mentioned, such as no water or minibar.
Value for Money
8.43
Good value highlighted in various reviews, particularly concerning location and staff.
Food and Beverage
6.48
Concerns about the quality and variety of breakfast offered.
Overall Experience
7.95
Overall experience was mixed, with good aspects overshadowed by certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:45

Property Description

Luxurious Accommodations
Hotel Downtown offers comfortable and elegantly appointed rooms and suites with high-speed internet, soundproofed windows, and premium TV channels for a relaxing stay.

Gourmet Dining Experience
Enjoy a delicious buffet or a la carte breakfast at the restaurant, where guests receive a discount on the main menu. Indulge in a variety of dishes paired with Bulgarian and imported wines, perfect for any occasion from small parties to wedding receptions.

Exclusive Amenities
Relax at the lobby bar with a remarkable collection of single malt whiskies, cognacs, and cigars. Sip on exotic cocktails, drinks, and enjoy pastries in a cozy setting, creating a memorable experience during your stay.

Experience luxury and convenience at Hotel Downtown - TOP location in the heart of Sofia city. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BGN 19.56 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1013 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 6.97
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
Çağdaş • couple • tr
10
Güzel ve temiz bir otel odalar geniş
Pros:

Temiz ve konumu güzeldi

Cons:

Terlik konulması lazım

2026-03-02 • via Nuitee
S
Sevinch • couple • bg
10
2026-03-01 • via Nuitee
H
Hristo • solo_traveller • bg
1
Ужасен престой
Pros:

Настанихме важен за нас гост в този хотел, унижението което понесохме заради хотел,а управителя, персонала, услугу и цялостното изжияване е невероятно. Оказа се, че в хотела се пуши, персонала е най - нелюбезният, който можете да срещнете в София, всяко нещо, което ние или нашият гост даваше като обратно връзка беше отричано от управителя и персонал. Наложи се да преместим госта в друг хотел след само две нощувки. Въпреки всичко, хотела отказва да възстанови платената сума, невероятна наглост и непрофесионализъм. Бягайте далеч от този хотел.

Cons:

Нищо не ни хареса, имахме изключително неприятно изживяване с този хотел. Добре че преместихме госта в друг хотел, за да компенсираме малко това, което те ни причиниха.

2026-03-01 • via Nuitee
M
Mariya Marinova • couple • bg
10
2026-02-28 • via Nuitee
G
gülin • extended_group • tr
10
2026-02-25 • via Nuitee
M
maribel • solo_traveller • es
8
2026-02-24 • via Nuitee
M
Maria • couple • bg
8
2026-02-24 • via Nuitee
V
Vladyslav • couple • bg
8
2026-02-22 • via Nuitee
C
cafer tayyar • solo_traveller • tr
8
2026-02-14 • via Nuitee
M
Margineanu • couple • md
9
2026-02-13 • via Nuitee
M
Magdalena • couple • pl
10
Pros:

Super lokalizacja, pyszne śniadania, uprzejmy personel.

2026-02-13 • via Nuitee
S
Steve • solo_traveller • ca
6
Pros:

nice Italian style hotel let down by poor noisy location ...set menu breakfast was fresh and nicely prepared as I was the only customer

Cons:

heating system not adjustable

2026-02-13 • via Nuitee
I
Iskren • solo_traveller • bg
9
2026-02-11 • via Nuitee
Замфиров • extended_group • bg
8
Бизнес пътуване
Pros:

Местоположението е централ и е на много добро място в центъра на София близо до спирки и НДК. Закуската беше много добра.

Cons:

доста е сенчесто в стаята, но това е поради блблизостта до други сгради

2026-01-29 • via Nuitee
M
MYKOLA • solo_traveller • bg
9
Pros:

Всичко е много чудесно

Cons:

Липса на паркинг

2026-01-28 • via Nuitee
L
Luisete Ramos • solo_traveller • es
10
Pros:

Habitación, instalaciones y desayuno.

Cons:

En general, todo bien.

2026-01-27 • via Nuitee
A
andrian • couple • bg
10
2026-01-27 • via Nuitee
M
Mária Anna • couple • hu
9
2026-01-26 • via Nuitee
I
Ivana • couple • bg
9
Pros:

overall great stay, location wise especially

Cons:

no necessities

2026-01-26 • via Nuitee
F
Fernando • couple • es
9
Pros:

Situación, habitación amplia

Cons:

Todo bien

2026-01-22 • via Nuitee