Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor breakfast quality
Cleanliness issues

Categories

Cleanliness
7.48
Some cleanliness issues mentioned, such as outdated facilities and difficulties with the bathroom.
Service
8.95
Generally positive feedback on staff being helpful and friendly.
Location
8.99
Multiple reviews praise the excellent location of the hotel.
Room Quality
7.94
Rooms noted for being spacious but with temperature control issues.
Amenities
6.97
Lack of basic amenities mentioned, such as no water or minibar.
Value for Money
8.43
Good value highlighted in various reviews, particularly concerning location and staff.
Food and Beverage
6.48
Concerns about the quality and variety of breakfast offered.
Overall Experience
7.95
Overall experience was mixed, with good aspects overshadowed by certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:45

Property Description

Luxurious Accommodations
Hotel Downtown offers comfortable and elegantly appointed rooms and suites with high-speed internet, soundproofed windows, and premium TV channels for a relaxing stay.

Gourmet Dining Experience
Enjoy a delicious buffet or a la carte breakfast at the restaurant, where guests receive a discount on the main menu. Indulge in a variety of dishes paired with Bulgarian and imported wines, perfect for any occasion from small parties to wedding receptions.

Exclusive Amenities
Relax at the lobby bar with a remarkable collection of single malt whiskies, cognacs, and cigars. Sip on exotic cocktails, drinks, and enjoy pastries in a cozy setting, creating a memorable experience during your stay.

Experience luxury and convenience at Hotel Downtown - TOP location in the heart of Sofia city. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BGN 19.56 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1154 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 6.97
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
S
Sonia • couple • it
10
Pros:

Dall'hotel il centro di Sofia e' facilmente raggiungibile anche a piedi. Staff accogliente e gentile. Ottimo buffet per colazione

2026-07-11 • via Nuitee
C
Cornelia H. • solo_traveller • de
8
Pros:

Lage ist sehr gut, ,alles ist fußläufig erreichbar. Wir haben uns willkommen gefühlt und waren zufrieden mit unserem Aufenthalt. Besonderer Dank gilt der Mitarbeiterin an der Rezeption, die uns sehr freundlich und hilfsbereit einen Parkplatz organisiert hat und uns in gutem deutsch sehr kompetent beraten konnte.

Cons:

Leider blieb das Frühstück unter unseren Erwartungen. Das Rührei war eingetrocknet, der Bacon steinhart und die Spiegeleier gummiartig. Offensichtlich wurde alles frühzeitig auf dem Buffet arrangiert und nicht erneuert.

2026-07-10 • via Nuitee
A
Andrean • solo_traveller • bg
10
2026-07-08 • via Nuitee
E
Emiliya • couple • nl
3
Pros:

Nothing

Cons:

Stuff, location, interior, all is bad, old, not well cleaned, no breakfast, the cigarettes smell since the entrance.

2026-07-07 • via Nuitee
I
Ivan • solo_traveller • bg
10
2026-07-01 • via Nuitee
A
Annette • solo_traveller • gb
9
Will return
Pros:

Good breakfast and excellent location for Palace of Culture.

Cons:

N/A

2026-07-01 • via Nuitee
R
Rosella • couple • it
9
Pros:

Cordialità e posizione

Cons:

Tutto bene

2026-06-30 • via Nuitee
S
Stella • solo_traveller • it
4
Pros:

La ubicación

Cons:

El personal

2026-06-29 • via Nuitee
L
luigi • couple • it
10
2026-06-29 • via Nuitee
I
Iliyana • couple • bg
9
2026-06-29 • via Nuitee
D
dimcheva • family_with_children • bg
10
2026-06-28 • via Nuitee
A
Alexandros • solo_traveller • fr
8
2026-06-28 • via Nuitee
M
Maiia • solo_traveller • nl
10
2026-06-27 • via Nuitee
N
Nicole • solo_traveller • gb
8
3rd time stay
Pros:

great location & big room

Cons:

Says AC but barely worked : very old ( 80's) perhaps . THe hotel used to do a buffet breakfast plus freshly prepared eggs of your choice but now it's all Buffett ( eggs were cold and crusty ) .

2026-06-27 • via Nuitee
кибритова • solo_traveller • bg
6
2026-06-25 • via Nuitee
C
Carmine Pio • couple • it
10
2026-06-24 • via Nuitee
I
Izzo • solo_traveller • us
9
A great and convient stay in Sofia.
Pros:

The staff was very accommodating and a great breakfast.

Cons:

Nothing really

2026-06-22 • via Nuitee
P
P4trizi41763 • solo_traveller • it
7
Cons:

La stanza necessita di una riqualificazione

2026-06-22 • via Nuitee
H
Hind • solo_traveller • ma
6
2026-06-22 • via Nuitee
J
Jacqueline • couple • us
10
Pros:

Great location , very good buffet breakfast, friendly staff, comfortable beds, clean

Cons:

May need some renovations

2026-06-21 • via Nuitee