Tierra y Vino a pasos Museo y Casino

Hotels
8.3 (46 reviews)
5 de abril 162 , Santa Cruz , cl

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Comfortable rooms
Cons:
Noise issues
High price for quality
Maintenance problems

Categories

Cleanliness
7.8
There were complaints about room maintenance and the lack of proper amenities.
Service
9.3
The host was friendly and helpful in addressing issues.
Location
9.3
Good location, especially for access to the casino.
Room Quality
7.8
Rooms were comfortable, but there were issues with the shower and lack of toiletries.
Amenities
8.3
Basic amenities were available, but some were lacking like night self-service drinks.
Value for Money
6.8
High cost compared to the basic quality of the hotel.
Food and Beverage
8.3
Breakfast improved after the first day and was generally well-received.
Overall Experience
8.8
Despite issues, the overall stay was pleasant and the service stood out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Convenient Location
Located just steps away from the main square and bus station, Tierra & Vino offers easy access to key attractions in Santa Cruz.

Relaxing Amenities
Enjoy a tranquil stay with a garden, outdoor swimming pool, and comfortable rooms equipped with private bathrooms, cable TVs, and minibars.

Wine Tasting Experience
Indulge in a unique wine tasting experience at the on-site bar, complemented by room service and convenient laundry services.

Experience the best of Colchagua at Tierra & Vino. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.
Please note that for tax exemption travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.
Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.
This fee is not automatically calculated in the total costs for the reservation.

A deposit via bank wire is required to secure your reservation. The hotel will contact you after booking to provide bank wire instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 46 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.8
J
Jose Antonio • couple • cl
7
comodo y tranquilo
Pros:

muy amable la gente y comodo el lugar

Cons:

piscina un poco sucia el agua

2026-03-03 • via Nuitee
C
Clau • couple • cl
10
maravilloso
Pros:

la comodidad y la cercania

Cons:

todo bien

2026-03-02 • via Nuitee
M
MA Muebles • couple • cl
7
Pros:

Ubicación

Cons:

No estaba limpia la piscina

2026-03-02 • via Nuitee
A
ana maria • couple • cl
10
Lugar tranquilo de acuerdo al precio
Pros:

Muy buena atención, calidad respecto al precio,barrio bueno y muy cerca de plaza de armas .

2026-02-24 • via Nuitee
V
Víctor • solo_traveller • cl
10
2026-02-23 • via Nuitee
M
martinez • solo_traveller • cl
10
Pros:

Tranquilidad

Cons:

Nada

2026-02-22 • via Nuitee
E
Evo • couple • cl
9
2026-02-13 • via Nuitee
I
Ibarra • solo_traveller • cl
10
2026-02-11 • via Nuitee
I
Ibarra • solo_traveller • cl
10
2026-02-11 • via Nuitee
B
Bianca • couple • cl
10
2026-02-09 • via Nuitee
J
Jaime • couple • cl
9
Pros:

Cerca museo

Cons:

Más prolijidad en el aseo baño

2026-01-29 • via Nuitee
V
Veronica • couple • cl
10
Hotel correcto y muy bien ubicado
Pros:

Muy buena ubicación.
Limpio, buen desayuno y personal muy atento.
Buena relación precio calidad.

Cons:

Nada, todo estuvo bien.

2026-01-26 • via Nuitee
J
Julio • couple • cl
8
Pros:

Atención del personal

Cons:

La información de Booking, solicite habitación con cama matrimonial y baño en suite, y solo tenían habitación con dos camas y baño exterior

2026-01-24 • via Nuitee
J
Jozwicki • couple • ar
10
2026-01-21 • via Nuitee
K
Karina • couple • cl
10
Maravillosa
Pros:

Cercanía de todo, comodidad, desayuno muy rico, todos muy amables

Cons:

Nada

2026-01-19 • via Nuitee
C
CLAUDIA CORREA • couple • cl
10
Pros:

El aire acondicionado, excelente!!
Ducha grande!!
Buen colchon

Cons:

Quizás la vista hacia el jardín, le falto verde en la pared del fondo.
Las almohadas muy blandas.
Falto tener huevo al desayuno....jajajaja

2026-01-19 • via Nuitee
C
Cecilia • couple • cl
10
Experiencia grata
Pros:

La habitación y la decoración.

Cons:

Que se debía conectar tostador el hospedante y el frigobar estaba desconectado.

2026-01-19 • via Nuitee
C
carolina • couple • cl
10
TRANQUILIDAD MUY BUEN DESAYUNO.
Pros:

EXCELENTE

Cons:

NADA

2026-01-19 • via Nuitee
C
CABELLO • couple • cl
8
Agradable estadía
Pros:

La atención buenisima , muy amables todos, las instalaciones cómodas, lo pasamos muy bien, gracias por todo.

2026-01-17 • via Nuitee
F
Fabián • couple • cl
10
2026-01-12 • via Nuitee