Holiday Inn Express Hamilton - Upper James by IHG

Hotels
•
Holiday Inn Express
8.8 (163 reviews)
1276 Upper James St. , Hamilton , ca

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Review Highlights

Pros:
Friendly staff
Comfortable beds
Clean rooms
Cons:
Low water pressure
Cramped breakfast area
Limited facilities

Categories

Cleanliness
8.68
Generally clean but noted issues with the shower curtain.
Service
9.15
Front desk staff were welcoming and friendly.
Location
8.99
Close to Hamilton airport, making it a convenient stay.
Room Quality
8.64
Rooms comfortable and spacious, although some issues noted.
Amenities
8.67
Good amenities but some guests found them limited.
Value for Money
8.33
Mixed feelings on value, particularly mentioned in relation to breakfast area.
Food and Beverage
9.18
Breakfast was noted as good.
Overall Experience
8.75
Overall positive with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:00

Property Description

Convenient Location
Holiday Inn Express Hamilton - Upper James is centrally located near popular attractions such as the Art Gallery of Hamilton and Hamilton City Hall.

Modern Amenities
Guests can enjoy contemporary amenities including free Wi-Fi, a complimentary breakfast buffet, and a fitness center for a comfortable stay.

Nearby Transportation
With Oakville GO Station and John C. Munro Hamilton International Airport in close proximity, traveling to and from the hotel is a breeze.

Book your stay at Holiday Inn Express Hamilton - Upper James for a convenient and comfortable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 163 reviews
Cleanliness: 8.68
Service: 9.15
Location: 8.99
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.33
Food and Beverage: 9.18
Overall Experience: 8.75
• couple • ca
9
Impressed and we’d stay there again.
Pros:

Room & beds very comfortable.
Front desk staff very welcoming & friendly.
Nice breakfast to have included.
Bathroom very adequate & clean.
Nice big shower!

Cons:

Two minor complaints:concerns;
1. The shower should have more water pressure. Had to stand right under the shower head to rinse hair. We were disappointed the water pressure was that low for such an impressive shower.

2. The fridge was set too cold. The back had ice on it with water lying in the bottom of the fridge. We let the front desk know. We tried to lower the setting but still ice.

2025-09-20 • via Nuitee
• couple • ca
8
2025-09-19 • via Nuitee
C
Carol • extended_group • gb
8
Pros:

Fine for our overnight stay.

2025-09-14 • via Nuitee
E
Ehizibue • couple • ca
10
2025-09-13 • via Nuitee
H
Hakan • solo_traveller • ca
10
2025-09-10 • via Nuitee
S
Shawn • couple • ca
8
2025-09-08 • via Nuitee
• family_with_children • ca
9
Would definitely stay again.
Pros:

Very new and very clean. Was not overly busy when we went so was nice. The breakfast was very good as well as laundry and gym facilities.

Cons:

Traffic was loud as our room was located close to the busy street.

2025-09-06 • via Nuitee
J
Joe • couple • ca
10
2025-09-02 • via Nuitee
• family_with_children • ca
8
Pros:

Quiet, brand new property.

Cons:

Parking was a bit random. Bathroom lighting was very dim.

2025-08-29 • via Nuitee
J
John • couple • ca
10
2025-08-27 • via Nuitee
• solo_traveller • ca
8
2025-08-27 • via Nuitee
• couple • ca
6
Pros:

I recently reserved three rooms at your hotel for the night of Friday, August 22, 2025. I received three receipts confirming this reservation. However, upon checking my credit card statement, I noticed that I have been charged four times instead of three.

Cons:

When I arrived at the property my room was not ready, Still they did not solve my problem.

2025-08-27 • via Nuitee
M
Marc • couple • ca
8
C’était un séjour agréable
Pros:

Une belle salle à manger, j’aurais aimé avoir du bacon

2025-08-20 • via Nuitee
L
Liping • extended_group • cn
10
非常好
Pros:

因为离哈密尔顿机场较近，所以选择这家酒店，结果感觉非常好，房间大干净，设施好，前台服务态度非常好，因要赶早班飞机，前台帮忙叫了出租，当我们check out的时候，出租已等在酒店门外，真的推荐！如果是在哈密尔顿机场乘飞机的话，这家酒店是最好的选择。

Cons:

没有

2025-08-19 • via Nuitee
R
Rob • solo_traveller • ca
6
Ok staff were friendly.
Pros:

Both were good

Cons:

No TV , down for the days i was there.

2025-08-15 • via Nuitee
A
Alison • solo_traveller • ca
9
Pros:

Great breakfast included.

2025-08-12 • via Nuitee
T
Titilola • family_with_children • gb
10
Thoroughly enjoyed my stay. I had other relatives stay there as well as we had a family reunion with my brothers who alr
Pros:

The location, the cleanliness, the facilities, service and the staff.

Cons:

I loved everything about it.

2025-08-12 • via Nuitee
L
Lesslie • couple • ca
6
Disappointed
Pros:

Location

Cons:

Cramped up breakfast area which was pretty pathetic and was not very accommodative to late check out despite my late check in almost at 11pm at night.

Not worth my stay here for the money !!!

2025-08-11 • via Nuitee
N
Nirojan • family_with_children • ca
6
nice and helpful staff but a bit small and limited facilities.
Pros:

good staff and location

Cons:

, but a bit limited in facilities and space.

2025-08-07 • via Nuitee
J
Jason • family_with_children • ca
9
Clean, comfortable, and well located.
Pros:

Slept in past breakfast, but only because the beds were top notch...

2025-08-06 • via Nuitee