Hotel JM International (A Unit of Hotel Care Plaza)

Hotels
4.7 (26 reviews)
Satsang Rd, Swargadwar, behind Iskon Temple, Puri, Odisha 752001 , Puri , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Cons:
Rude owner
Poor service
Unpleasant experience

Categories

Cleanliness
3.34
The owner was extremely rude and unprofessional, adding to an overall unpleasant atmosphere.
Service
2.31
The service was very poor as the owner yelled and was uncooperative with guests.
Location
6.35
Convenient location but the experience was overshadowed by the service issues.
Room Quality
7.3
The room appeared acceptable during the brief viewing.
Amenities
5.33
No specific amenities mentioned, average expectations for this type of property.
Value for Money
4.29
Did not feel like good value for money due to poor service encountered.
Food and Beverage
5.34
No food or beverage options were discussed in the review.
Overall Experience
3.31
The overall experience was very horrible due to the service encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-10 23:57

Property Description

Prime Location
Hotel JM International is conveniently located near popular attractions like Jagannath Temple and Puri Beach, making it an ideal choice for travelers seeking a cultural experience.

Comfortable Accommodation
Guests can enjoy comfortable rooms with modern amenities including flat-screen TVs, free WiFi, and safety deposit boxes, ensuring a relaxing stay.

Exceptional Service
With a 24-hour front desk and room service, guests can expect prompt assistance and convenience throughout their stay at Hotel JM International.

Book your stay at Hotel JM International for a memorable and hassle-free experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.7
Based on 26 reviews
Cleanliness: 3.34
Service: 2.31
Location: 6.35
Room Quality: 7.3
Amenities: 5.33
Value for Money: 4.29
Food and Beverage: 5.34
Overall Experience: 3.31
S
Swati • extended_group • in
1
Very unpleasant experience
Cons:

The owner was extremely rude. We were three girls and reached the property around 9:45 PM, but the owner denied our stay and kept shouting that Booking.com is fake and that we were making a fake booking. I kept showing him the app and the confirmation, but he was not willing to listen.
Since it was already late at night and we were traveling alone, we asked if rooms were available and said we were willing to pay directly and stay, leaving the online booking issue aside. He initially agreed and showed us a room.
However, when we simply asked if hot water was available, he again started shouting and questioning us about what Booking.com had promised. He unnecessarily argued with us, which made us very uncomfortable, so we decided to leave.
Overall, it was a very horrible experience.

2026-03-05 • via Nuitee
• family_with_children • in
1
I have booked this stay from booking.com after calling them they didn’t accept my booking
2025-08-20 • via Nuitee
• solo_traveller • ae
1
Cons:

Very dirty and staff are not co-operative no WiFi toilet is very very dirty and no hot water available

2025-07-14 • via Nuitee
A
Anjali • extended_group • in
6
Pros:

The behaviour of the properties was rubish

Cons:

Room were clean

2025-07-03 • via Nuitee
J
Jitendra • family with young children • in
1
Bad
Pros:

Not like

Cons:

Poor

2025-04-13 • via Nuitee
A
Arunava • young couple • au
3
Poor
2025-01-31 • via Nuitee
B
Budo • family with young children • in
1
Bad
2025-01-30 • via Nuitee
K
Kajal • young couple • in
1
Bad
2025-01-08 • via Nuitee
B
Banerjee • family with young children • in
5
Just ok for 3 days visit
Pros:

The location is good

Cons:

Even if they said they have WiFi but the lied about it

2024-09-15 • via Nuitee
M
M • review category business travellers • in
1
We trust you but booking.com are not a back check before listening to property like this.
Pros:

I can say it's pretty average
One thing no power cut.
They have a lift.
Washroom is clean.

Cons:

Location not good.
They do not have any windows.
They don't have wifi.
Tv not working.
Rooms are too small.
Bedsheet are dirty.
They not have balcony. But they advertise with they have balcony city view.
Blankets are not good very cheap quality without any cover on.
Specially they are not care about customer.
When I asked about cancellation policy, they told me they don't have if you booked then you have to pay hole booking, even if you are not comfortable with us.

In addition they do not have a proper mobile network inside the room.

2024-08-19 • via Nuitee
S
Singh • solo traveller • in
4
Disappointing
2024-08-19 • via Nuitee
C
Chaitali • young couple • in
1
Bad
2024-08-14 • via Nuitee
P
Preetham • family with young children • in
8
Good
Pros:

Tv &bed

Cons:

Hot water

2024-08-04 • via Nuitee
K
Kanojia • young couple • in
8
Very good
2024-07-08 • via Nuitee
S
Sanjoy • young couple • in
8
Very good
2024-07-08 • via Nuitee
T
Tamal • young couple • in
8
Very good
2024-07-01 • via Nuitee
S
Shashank • with friends • in
8
Very good
2024-06-22 • via Nuitee
S
Sourav • family with young children • in
1
Pathetic location and Environment
Pros:

In website, they are showing AC Room at around Rs 1600, but in reality they will offer NON AC room. For , AC they will ask you another Rs 1000. Further, the location is remote, and people can get better standard Room in the front line of the Puri Sea Beach at less rate. The hotel is in a congested place. Also it will be very difficult to access beach.
Thank you.

Cons:

Location, Environment

2024-06-22 • via Nuitee
S
Swati • family with young children • in
5
Passable
Pros:

Nothing nothing

Cons:

Nothing

2024-06-21 • via Nuitee
S
Santak • young couple • in
1
Bad
2024-06-07 • via Nuitee