Garden Hotel - Heritage by HRH Group of Hotels

Hotels
•
HRH Group of Hotels
7.9 (51 reviews)
Opp.Sajjan Niwas Garden, Gulab Bagh Road , Udaipur , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Cons:
Expensive food
Limited value for money
Inflexible policies

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.4
Some guests felt that the price was high and not justified by the services offered.
Food and Beverage
6
Mixed reviews regarding the food quality and high prices for meals.
Overall Experience
6.5
Mixed opinions on the overall experience, with some guests disappointed by the value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:30

Property Description

Lush Garden Oasis and Prime Location
Escape to Garden Hotel's serene oasis with a sprawling garden, just a stone's throw away from the picturesque Pichola Lake.

Convenient Amenities for a Relaxing Stay
Enjoy round-the-clock service at the 24-hour front desk, stay connected with complimentary Wi-Fi, and take advantage of the on-site business center.

Culinary Delights and Nearby Attractions
Indulge in local and international flavors at Garden Restaurant and Garden Kebabs. Explore attractions like Gulab Baag Zoo and the mesmerizing Musical Fountain located a short distance away.

Experience tranquility and convenience at Garden Hotel – book your stay now!

Important information:

Please note that guests are requested to intimate the property in case of arrival on check-in date later than 1400 hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 51 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.4
Food and Beverage: 6
Overall Experience: 6.5
V
Vin • family_with_children • pl
10
2025-12-31 • via Nuitee
K
Kamal • family with young children • in
4
Disappointing
Pros:

Climate

Cons:

Food, too expensive

2025-03-22 • via Nuitee
Y
Yousuf • family with young children • in
8
Very good
2025-03-09 • via Nuitee
M
Mukuljit • young couple • in
9
Very good stay and hospitable staff. Highly recommended.
2025-01-19 • via Nuitee
J
Jena • family with young children • in
8
Very good
Pros:

Location was good. Breakfast not included in the reservation.

Cons:

Looks expensive not value for money. Reserve through booking.com not advisable at all. Amount charged for 2 nights is more than the agreed amount. When asked then told it is the tax amount. Not flexible for any change.

2024-12-29 • via Nuitee
J
Jitendra • young couple • in
9
Superb
Pros:

Breakfast not included included in our plan

2024-09-30 • via Nuitee
A
Ashish • young couple • in
6
Pleasant
2024-03-05 • via Nuitee
P
Prakash • family with young children • in
9
Wry good place to stay with family
Pros:

Calm and quite, lot of space , in the heart of the city with car parking

Cons:

On weekdays no buffet breakfast which was not to our liking

2024-01-10 • via Nuitee
J
Jayati • family with young children • gb
8
Great stay at a great location!
Pros:

Excellent location and the premises remind you of an era gone by. Very easy to get around and not too far from the airport either.
The bits that we will remember however are the staff members who went above and beyond to make our stay comfortable. Narain, who is one of the servers at the restaurant, is helpful, friendly and pays attention to the small details. I hope the management team note this as he definitely has a knack for serving customers with a smile - even when things get busy! I also want to say thanks to Ankit at the front desk, who was always available to help out especially when we had some challenges with connectivity and also when we had a delayed flight…..his help made us all just a bit easier for us all. Thanks to both and the staff in general, who were welcoming and hospitable.

Cons:

It is an older building and can do with some upgrades and freshening up. The location and charm of the building sometimes gets lost because the upkeep is probably not keeping up. WiFi challenges on a couple of days were resolved quickly so I suspect that’s not a permanent issue.

2023-12-30 • via Nuitee
V
Vishal • with friends • in
8
Very good
Pros:

The luxurious ambience, services and utilities. The bar and the food (tried noodles and the breakfast)

Cons:

Although, the bathroom is size very nice and big but the bedroom size could be a little better.

2023-11-18 • via Nuitee
P
Pratap • family with young children • in
9
Superb
2023-10-06 • via Nuitee
D
Damor • young couple • in
10
Best hotel for stay
Pros:

Fantastic

2023-09-05 • via Nuitee
S
Sukhala • young couple
10
Exceptional
Pros:

Ambience and its near to all landmarks

2023-09-04 • via Nuitee
A
Ashlyn • young couple • in
9
Superb
Pros:

Staff and location.

2023-08-15 • via Nuitee
A
Akshai • family with young children • gb
4
Cheap and dirty
Pros:

Good location and pricing.

Cons:

Poor cleanliness. Furniture and linen stained and mouldy.

2023-08-11 • via Nuitee
P
Pankaj • review category business travellers • in
3
Poor
2023-06-06 • via Nuitee
S
Senbanerjee • review category business travellers • in
10
Exceptional
Pros:

Old world charm preserved amazingly well

Cons:

Speed of service is slow

2023-05-04 • via Nuitee
V
Vadali • young couple • in
8
Except for food which we ate elsewhere, stay was good
Cons:

Food options were limited as per the menu card sent to the room and the price was very much higher

2023-03-22 • via Nuitee
B
Biplab • family with young children • in
8
Very good
2023-02-27 • via Nuitee
M
Mahendra • review category business travellers • in
9
Superb
2023-01-30 • via Nuitee