Wasters Arts Bar & Hotel, Contractor's Welcome

Hotels
5.4 (16 reviews)
85 High Street West , Newcastle upon Tyne , gb
+447792682216
info@wastersbarhotel.co.uk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Fire extinguishers
Invoice provided
CCTV outside property
Television in common areas
Free wired internet
See all facilities

Review Highlights

Pros:
Location close to Segedunum
Room was spacious
Cons:
Lack of cleanliness
Poor service
Issues with room quality
Disappointing amenities
High price for value received
Concerns about food and beverage quality

Categories

Cleanliness
3.6
Multiple guests expressed dissatisfaction with the cleanliness of the rooms and common areas.
Service
3.8
Guests reported unresponsiveness and lack of communication from the staff, leading to negative experiences.
Location
7.5
The proximity to key landmarks like Segedunum was appreciated by guests, despite noise disturbances in some cases.
Room Quality
3
Several guests mentioned various issues with room quality, including cleanliness, maintenance, and amenities.
Amenities
5.6
Mixed reviews on amenities, with some guests highlighting the lack of essential items like hand soap and others expressing disappointment in the facilities provided.
Value for Money
3.7
Many guests felt that the quality of service and accommodation did not justify the price paid for the stay.
Food and Beverage
3.6
Limited positive feedback on food and beverage services, with concerns raised about variety and quality.
Overall Experience
2.7
Overall, guests had overwhelmingly negative experiences and expressed reluctance to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 09:50

Property Description

Convenient Location
Wasters Arts Bar & Hotel, Contractor's Welcome is strategically located near popular landmarks like Northumbria University and Newcastle Train Station, making it an ideal choice for travelers.

Modern Amenities
Our rooms feature essential amenities such as a desk, flat-screen TV, and a fridge to ensure a comfortable stay for all our guests.

Free WiFi and Parking
Enjoy complimentary WiFi access and secure parking during your stay at Wasters Arts Bar & Hotel, Contractor's Welcome - making your visit hassle-free and convenient.

Ready to experience Newcastle upon Tyne in comfort and style? Book your stay at Wasters Arts Bar & Hotel, Contractor's Welcome now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.4
Based on 16 reviews
Cleanliness: 3.6
Service: 3.8
Location: 7.5
Room Quality: 3
Amenities: 5.6
Value for Money: 3.7
Food and Beverage: 3.6
Overall Experience: 2.7
M
Maddison • extended_group • gb
1
Didn’t stay - unsafe and filthy
Pros:

Nothing

Cons:

Everything

2025-10-20 • via Nuitee
T
Tyler • extended_group • gb
9
nice cheap and cheerful hotel for groups
Pros:

clean comfortable beds

Cons:

Shared bathroom

2025-09-29 • via Nuitee
J
Jesika • family_with_children • gb
1
STAY AWAY
Pros:

Nothing

Cons:

BED BUGS!
NIGHT CLUB BELOW THE PROPERTY!
NOT SAFE FOR CHILDREN!
NO PARKING - advertised otherwise
NO CONTACT - no answer if you tried to call manager

2025-09-10 • via Nuitee
R
Rueben • solo_traveller • gb
7
Pros:

Clean was bed and bathroom and have sufficient coffee and tea. There was a microwave and fridge .

Cons:

The noise from downstairs

2025-09-07 • via Nuitee
M
mcdonald • couple • gb
1
We had to ring up the hotel firstly to get parking they didn’t have. Second time to get through the first door. As we we
Pros:

The bed wasn’t too bad.

Cons:

The property is just a door out front above a noisy Wetherspoons. There is no bar as advertised looks like it’s been left. There is no parking with the hotel itself and I wouldn’t call it a hotel more hostel. It’s just 6 rooms in a building that are dirty and massive gap in the bottom of the room door.

2025-08-25 • via Nuitee
S
Sean • extended_group • gb
8
2025-07-10 • via Nuitee
K
Ka44641 • review category business travellers • gb
4
The customer service" is a black hole of unresponsiveness, leaving me stranded and out of pocket
Cons:

The customer service I've received is unacceptable. I have called three times and sent numerous emails, all met with complete silence. My only request is for an invoice, which is essential for Booking.com to refund me, given they sent me to your establishment after another hostel was inaccessible. This outright neglect in communication and problem-solving reveals that your company will not engage with guests to resolve issues.

2025-06-29 • via Nuitee
A
Anonymous • group • gb
5
Passable
Pros:

The bed was comfy and the shower was nice.

Cons:

Upon first look at the room it was nice and sufficient however upon a further inspection we noticed that there was a crack on the mirror, a stain on the carpet and some milk left in the fridge that expired on 5th June…our stay was on 15th June, this level of cleanliness is just unacceptable. We also have pictures of all of these things. We received a call from the place on the morning of our stay with our code to the key safe, we enquired about the free parking that was stated on the advert for the place on your website. She confirmed that actually the parking was only free if you booked beforehand and the place was closed so we were not able to book any parking. This was not confirmed to us prior to 15th or listed on the website or confirmation email when we had initially booked the room. It was also not disclosed to us prior to our stay that the room was above a bar that played extremely loud music until 2am. For all of these reasons and the sheer lack of cleanliness we would not stay here again.

2025-06-17 • via Nuitee
M
Maiken • solo traveller • be
5
Passable
Pros:

Location close to Segedunum

Cons:

Very loud music at night (might be a coincedence)

2025-05-24 • via Nuitee
N
Neil • family with young children • gb
1
More befitting as a hostel for addicts or refugees.
Cons:

The bathroom was a shared bathroom when advertised as en suite. No microwave and loud neighbours.

2025-05-05 • via Nuitee
S
Samantha • family with young children • gb
1
Utterly horrifying- do yourself a favour and dodge this place. It’s not a hotel, it’s a seriously shady Air B’n’B at bes
Pros:

Where do I start? It’s not a hotel. At very very best it’s a dodgy as hell Air b’n’b.
It starts with a shady entrance doorway, into a filthy foyer, with keysafes whose numbers are simply the room number, repeated. Very secure feeling, that. Then you trudge up several flights of (again, filthy) stairs, past the entrance door to what is presumably a nightclub, to a shady hallway where one in three doors are numbered. Ours wasn’t, but we went for the one with the least polyfilla and scarring and we’re lucky ….ish.
We entered to a dirty room with a bucket of (presumably unused) cleaning products, unmade beds, a random selection of earplugs on the dresser, discarded surgical gloves on the bed, and not so much as a loo roll to be found.
I didn’t even want to rest my bags anywhere.
Genuinely horrifying, and Booking.com - you allowed this place a good rating and prepayments. Shame on you.

2025-04-17 • via Nuitee
G
Grace • group • gb
10
Exceptional
2025-04-13 • via Nuitee
S
Suzanne • young couple • gb
5
Very Underwhelming
Pros:

The room was spacious

Cons:

The building was dark and smelled like damp …. The halls were extremely poorly lit and looked like something out from a horror movie …. There was no room number so u had to try figure out where ur room was but looking at every door ! There wasn’t as much as a hand soap in the bathroom extremely poor quality and wouldn’t recommend to anyone as didn’t feel that safe

2025-02-27 • via Nuitee
N
Naqsha • review category business travellers • gb
9
Superb
2025-02-09 • via Nuitee
S
Serhii • review category business travellers • gb
10
Exceptional
2025-01-10 • via Nuitee
T
Towler • family with young children • gb
8
Very good
Pros:

The beds were really comfy and my granddaughter never shut up at how comfy the beds were.

2024-12-09 • via Nuitee