Resort Suites Pyramid & Lagoon

Hotels
8 (198 reviews)
RESORT SUITE PYRAMID TOWER, JALAN PJS 11/15 BANDAR SUNWAY , Petaling Jaya , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenient location
Responsive service
Cons:
Cockroach in bathroom
Dust in exhaust fan

Categories

Cleanliness
7.21
There was a mention of a cockroach in the bathroom, indicating challenges in cleanliness.
Service
8.68
The owner was responsive and made communication smooth—always available for questions.
Location
8.72
Location was convenient as it was connected to the Sunway Mall and near the Sunway Convention Centre.
Room Quality
8.17
The rooms were described as spacious, comfortable, and well-equipped for families.
Amenities
7.7
Facilities like gym and laundromat were well-maintained.
Value for Money
8.16
Guests felt the stay was worth the money.
Food and Beverage
7.71
No specific comments on food and beverage, assumed standard quality for this hotel tier.
Overall Experience
7.68
Overall good experience, with many positive mentions but also some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:36

Property Description

City Views & Convenient Location:
Offering stunning city views, Resort Suites @ Sunway Pyramid & Sunway Lagoon is located in Petaling Jaya, just a short distance away from popular malls and arenas.

Modern Amenities:
Guests can enjoy a fitness room, free WiFi, and spacious family rooms at this accommodation. The well-equipped kitchen and private bathroom ensure a comfortable stay.

Nearby Attractions:
Explore attractions like Thean Hou Temple and KL Sentral, located within a reasonable distance from the aparthotel. The convenience of Sultan Abdul Aziz Shah Airport adds to the ease of travel.

Ready to experience luxury and convenience? Book your stay at Resort Suites @ Sunway Pyramid & Sunway Lagoon now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

8
Based on 198 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 7.68
T
Tareq Refat Ullah • extended_group • bd
7
Pros:

Location

Cons:

Cleanliness not everyday cleaner comes

2026-02-11 • via Nuitee
L
LIANGBAO • family_with_children • my
10
2026-01-19 • via Nuitee
E
edi • couple • my
8
2026-01-19 • via Nuitee
P
Pilol • extended_group • my
8
2026-01-19 • via Nuitee
T
Tan • family_with_children • my
7
Cons:

furniture just a bit old

2026-01-18 • via Nuitee
M
Michelle • family_with_children • au
7
Value for money
Pros:

Location and service from the owner

Cons:

Everything was fine

2026-01-07 • via Nuitee
M
Mohamed • couple • bn
10
2025-12-31 • via Nuitee
J
John Rabuatoka • extended_group • fj
10
Pros:

Close to everything we wanted to visit.

2025-12-28 • via Nuitee
C
C.Li • family_with_children • ph
10
Very spacious with a pretty awesome cityscape view.
Pros:

Location was very convenient as it was connected to the Sunway Mall. Being able to check and roam around was very accessible, be it within the area or further outside.

2025-10-25 • via Nuitee
S
SAN • family_with_children • my
7
2025-10-17 • via Nuitee
S
Syafiqah Noor • extended_group • my
9
overall good
Pros:

good

Cons:

have cockroach in the bathroom

2025-10-12 • via Nuitee
P
POK CHIEW FONG • family_with_children • my
10
Loving the stay
Pros:

I book this place because I wanted to attend a course and be with my family. I like the cosy beds, the cleanliness , the hospitality and thoughtfulness of the owner. My children enjoyed the bath tubs. Worth the money. Even the tv was well positioned for us to relax on the bed and watch. Really a family home. Worth the money paid. Well equipped for light cooking.

2025-10-12 • via Nuitee
H
Hui Ern • extended_group • my
10
2025-10-07 • via Nuitee
A
Alvin • extended_group • my
7
2025-08-25 • via Nuitee
L
Ling Hung • extended_group • my
8
Well Done
Pros:

location, cleanliness, comfortable bedroom and water filter system

Cons:

Nothing.. but a few suggestions on safety:1) provide slippers cause of its wooden and tile floor ( tile - cool at night; wooden -wood splinter causes minor injury on foot.
2) Provide an anti-slip floor mat for the toilet floor and bathtub ( after the shower is wet and is slippery.)

2025-08-20 • via Nuitee
M
Mark • couple • au
9
Super good location and view, clean and quiet room, large room with good facilites.
Pros:

Great location near the Sunway Convention Centre.
Clean and quiet room, relatively clean bathroom.
Large room with a queen bed and single bunk beds.
Good view with balcony and openable sliding doors.
Gym and laundromat facilities.
Relatively well maintained buildings.
If you follow the instructions well, fairly easy to pick up key.

Cons:

Exhaust fan in bathroom had caked on dust in it, but I cleaned it and I felt better.
Need to access the lift from B1 (carpark level), easy if you follow their instructions carefully, not a big deal.

2025-08-14 • via Nuitee
C
Chui Chick • couple • my
8
2025-08-02 • via Nuitee
K
Kareem • solo_traveller • sa
7
2025-07-27 • via Nuitee
M
mx2ling • family_with_children • my
9
很好
Pros:

名宿家具虽然有点旧，但胜在干净，地点方便

2025-07-25 • via Nuitee
J
Junin • family with young children • sg
7
Good
Pros:

Great stay with convenient access! The location was easy to reach, and the shopping mall is easy to reach. The owner was very responsive and made communication smooth—always available for questions.

2025-07-24 • via Nuitee