Alfred Hotels Les Halles

Hotels
9.1 (1381 reviews)
18, Rue Gambetta , Biarritz , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.49
Several reviews mention issues with cleanliness, specifically referring to worn carpets and unkempt hallways.
Service
9.96
Guests frequently praise the attentive and friendly service from staff, particularly highlighting the receptionists.
Location
10
The location is one of the most mentioned positive aspects, with guests appreciating its proximity to attractions.
Room Quality
8.45
The quality of rooms is mostly viewed positively, but some guests mentioned insufficient storage space and issues with noise.
Amenities
8.48
Basic amenities meet expectations, but some guests noted a lack of additional comforts such as extra hangers.
Value for Money
8.94
Considering the price point, some guests felt value was lacking, especially due to reported issues.
Food and Beverage
8.99
Breakfast is generally reviewed positively, although simplicity was noted.
Overall Experience
9.47
Overall, guests had a pleasant stay and expressed a desire to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:27

Property Description

Renovated Village Houses
Discover our charming hotel consisting of three village houses, offering 35 rooms spread over 4 floors. Enjoy the blend of historic architecture with modern amenities.

Ideal Location
Situated in the heart of Biarritz's bustling shopping district, Les Halles, our hotel offers a vibrant and green environment with some rooms providing ocean views.

Dining Experience at La Gambette
Experience our brand-new restaurant, La Gambette, located on Gambetta Street. Enjoy a compelling and lively dining atmosphere, perfect for mingling with different audiences.

Experience the charm and convenience of our hotel in the heart of Biarritz. Book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1381 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.47
U
Ulrika couple se
7
2026-07-24 via Nuitee
L
Laritza couple us
10
My best friend and I had the best girls trip in Biarritz and the staff at the hotel made our stay so memorable! We will
Pros:

Great location, breakfast was amazing, and super cute inside!

2026-07-23 via Nuitee
S
stéphanie solo_traveller be
8
Hotel charmant à Biarritz
Pros:

Nous avons apprécié l'accueil très chaleureux et dévoué ainsi que les petites attentions du personnel. Sans comparaison! L'hôtel est charmant, confortable et super bien situé.

Cons:

L'étroitesse de la salle de bain. D'après photo de la chambre choisie, on s'attendait à qqch de moins étroit.

2026-07-23 via Nuitee
A
ADAM solo_traveller ae
9
2026-07-22 via Nuitee
A
Alexander family_with_children ch
10
Pros:

Awesome. Just super sympa.

2026-07-21 via Nuitee
C
Cristina couple ie
9
Perfect location!
Pros:

Nice quaint hotel, perfect location with walking distance to everything. Room comfortable, staff very friendly and helpful.

Cons:

N/A

2026-07-21 via Nuitee
M
Marie solo_traveller fr
9
Pros:

Toute l'équipe (Luc et les filles) de l'hôtel est très professionnelle, très à l'écoute. Il y a une très bonne ambiance et ils sont très accueillants. L'hôtel est parfaitement bien placé à 3 minutes des plages. Je recommande à 100%

2026-07-18 via Nuitee
C
Cristina solo_traveller es
9
2026-07-17 via Nuitee
C
CLEMENT solo_traveller nl
10
Pros:

Super location, very friendly staff. Room was clean and the air conditioning worked very well…

2026-07-17 via Nuitee
A
Anne-Gro couple no
9
2026-07-17 via Nuitee
O
Olivier couple fr
10
Pros:

On se sent immédiatement bien dans cet hôtel très charmant et très central, juste en face des halles. La terrasse devant l’hôtel est extrêmement agréable, que ce soit pour le petit dej ou pour boire un verre et grignoter quelques tapas. À proximité immédiate de tout. Le personnel est naturel et très accueillant (mention particulière à Armel au bar/restaurant et Vanessa, au service conciergerie !). Nous reviendrons !

2026-07-16 via Nuitee
C
Charlotte couple se
10
Underbar!
Pros:

Fint litet hotell mitt i staden men ändå så lugnt.
Mysig familjär stämning och samtidigt elegant.
Matilda och alla som arbetar på hotellet är fantastiska! Trevliga, måna om sina gäster och har skapat det där lilla extra som gör att man vill komma tillbaka. Trevlig enkel mysig liten restaurang i trädgården utanför.

Cons:

Allt var toppen!

2026-07-16 via Nuitee
M
Marci couple us
10
It was a great visit. I wish we had more time in Biarritz and at Alfred Hotel.
Pros:

The location was perfect! The staff were so kind and helpful. Luke helped us get checked in and Vanessa made sure any needs or requests were answered promptly and efficiently.

Cons:

N/A

2026-07-16 via Nuitee
B
Beatriz couple es
5
Pros:

Personal y servicio. Encantadores y serviciales. Vendidos con un producto muy mejorable.

Cons:

Muy malas condiciones. Ajado y las escaleras en plena reconstrucción. El lunes nos despertaron los obreros en plena faena. En el baño las rodillas pegaban en el radiador.

2026-07-13 via Nuitee
M
Micol solo_traveller it
9
2026-07-12 via Nuitee
M
Matteo Erasmo Maria couple it
10
Piccola Perla a Biarritz
Pros:

Boutique Hotel semplicemente fantastico. Lo staff è accogliente e premuroso. La colazione eccezionale si fa una piccola veranda veramente molto romantica. La camera era bellissima con una vista mare mozzafiato. La posizione centralissima vicino a negozi e ristoranti ma al contempo molto silenziosa. Ci abbiamo lasciato il cuore

Cons:

La struttura non ha ascensore. Per noi non è stato un problema ma gli ospiti ne devono tenere conto

2026-07-11 via Nuitee
W
Wiweke family_with_children no
10
Fantastic stay!
Pros:

We had a wonderful stay at Alfred Hotels Les Halles! The location is perfect, right in the heart of Biarritz and within walking distance of the beach, restaurants and shops. We stayed for a couple of nights as a family and loved the warm, personal atmosphere. Everyone was incredibly friendly, welcoming and genuinely helpful, making us feel at home from the moment we arrived. The breakfast was absolutely fantastic – one of the highlights of our stay! We would definitely stay here again and highly recommend it.

A special thank you to Vanessa and the concierge team for their kindness, attention to detail and excellent service. They truly made our stay even more memorable.

2026-07-09 via Nuitee
A
Alice solo_traveller sg
10
Très joli séjour !!
Pros:

L’accueil, l’emplacement

2026-07-06 via Nuitee
A
Andrea extended_group ch
7
Immer wieder gerne.
Pros:

Die Lage bei "Les Halles" ist sehr gut.
Kaffee kann den ganzen Tag über kostenlos bezogen werden.
Früchte stehen den Tag hindurch zur Verfügung, ebenso Artikel vom Frühstücksbuffet (Brot, Süssspeisen).
Die Klimaanlage im Zimmer war sehr gut.
Das Bett war auch sehr gut.

Cons:

Auf die Sauberkeit in den öffentlichen Räumen sollte mehr geachtet werden (bei unserem Besuch wurde allerdings der Teppich im Treppenhaus ersetzt, was den ersten Eindruck sicherlich besser machen wird).
Der Aussenbereich wurde am Morgen nicht zum Frühstücken genutzt und war um 09:00 Uhr vom Abend vorher noch nicht wieder hergerichtet (Tische geputzt, Stühle ordentlich an den Tischen, Kissen auf den Stühlen etc.).
Das Frühstück war bei einem vorherigen Besuch besser (ich hatte den Eindruck, dass die Scrambled Eggs aus dem TetraPack kommen und es früher mehr Auswahl gab).

2026-07-06 via Nuitee
P
Pierre-Paul couple be
9
2026-07-04 via Nuitee