Château des Avenieres

Hotels
les Collectionneurs
9.3 (524 reviews)
1060, Route du Château , Cruseilles , fr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful views
Great room quality
Good breakfast variety
Cons:
Inconsistent food quality
Cleaning service attention needed

Categories

Cleanliness
8.65
Some concerns about the cleaning service and previous visitor's belongings found in the bathroom.
Service
9.99
Exceptional staff interactions and helpfulness; made stay wonderful.
Location
9.66
Beautiful and serene location, but somewhat remote.
Room Quality
9.61
Great alpine cottage style with unexpected features like a fireplace.
Amenities
9.14
Good amenities, but some facilities are in different buildings.
Value for Money
9.1
Generally good, but food quality varied on return visit.
Food and Beverage
8.65
Food quality was disappointing compared to previous visit.
Overall Experience
9.62
A lovely stay with a few minor issues, but overall very enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodations
Experience elegance and comfort in our rooms and suites, each equipped with modern amenities and picturesque views of the forest and valley.

Tranquil Spa Retreat
Indulge in relaxation at our hammam and hot tub, or take a serene stroll around the ornamental lake, offering a peaceful escape from the bustling city life.

Convenient Location
Situated between Annecy and Genève, with easy access to the A41 motorway and free private parking, the Château des Avenieres - Relais & Châteaux is the perfect destination for your countryside getaway.

Book now to immerse yourself in luxury and serenity at our enchanting château.

Important information:

Please note that snow equipment is needed to access the hotel in the winter.

Please note that swimming is not possible in the ornamental lake.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 524 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 9.62
R
Rahma couple fr
10
Outstanding service
Pros:

Service

Cons:

Nothing

2026-02-12 via Nuitee
C
CHARBONNET couple ch
9
2026-02-11 via Nuitee
D
Delalay Veuthey family_with_children ch
10
Pros:

Très sympa. Bel endroit. Super salle à manger. Bon resto.

2026-02-10 via Nuitee
V
Vicki couple gb
3
Disappointed
Pros:

Some of the staff were very welcoming
The view looked to be beautiful
The suit was spacious and in good condition

Cons:

We didn’t actually get a chance to stay as when we arrived back to our suite after dinner our rooms were very strongly smelling of smoke. Probably from a neighbouring suite which all had their own log fires. We did not light ours, although we had been warned when we were shown to our room we should close the door if we were to light it, which makes me think they have had issues before. The hotel said there was nothing they could do, and because there were no carbon monoxide alarms we chose to leave rather than sleep in a room full of smoke. They refunded us our room cost at 10.30pm and we had to find alternative accommodation. I was so disappointed as we had decided to treat ourselves on the last full night of our holiday. I had big expectations and was left feeling let down.
The advertised wellness area only consisted of a tiny sauna which was full and a steam room which was off.
The annex we were in was actually half a mile away, so we had to drive as it wasn’t a lit walkway between the annex and chateau

2026-01-21 via Nuitee
A
Ann family_with_children be
10
2026-01-19 via Nuitee
C
Christian couple ch
9
Cons:

L’armoire en pin blanc genre IKEA, dans un château,assez de mauvais goût

2026-01-19 via Nuitee
M
Marcus Alexander family_with_children no
7
Good
2026-01-19 via Nuitee
P
Patrick family_with_children ch
9
2026-01-19 via Nuitee
G
Giovanna couple it
10
Hotel da favola
Pros:

Il castello è bellissimo, la struttura, le camere, il ristorante , il giardino, tutto curato nei minimi particolari. Il personale addetto al ricevimento professionale e accogliente. La colazione molto buona con prodotti di qualità, Lucia la signora addetta alla petit dejuner simpaticissima e disponibile per suggerimenti e informazioni. Abbiamo cenato al ristorante, qualità del cibo e del servizio di alto livello. Una esperienza positiva da ripetere assolutamente in diverse stagioni.

Cons:

Nulla

2026-01-19 via Nuitee
M
Mario family_with_children it
8
Bene
Pros:

Ottima la colazione

Cons:

Quella sera non cera la cena

2026-01-19 via Nuitee
C
Clément couple fr
10
2026-01-19 via Nuitee
H
Henry couple gb
10
Complete.
Pros:

Everything. The ambience; the stunning views; the food. And a particular shout out to Clementine. So patient in explaining the nuances of the food, wine and especially the digestifs!

2026-01-19 via Nuitee
R
Roland couple ch
9
RAS
Pros:

Tout.

Cons:

Rien

2026-01-14 via Nuitee
E
Eric family_with_children ch
9
2026-01-06 via Nuitee
I
IM Mel family_with_children ch
9
2026-01-06 via Nuitee
M
Maxime family_with_children fr
9
2026-01-04 via Nuitee
N
Nahid family_with_children fr
10
Pros:

The suite was amazing with stunning view

Cons:

Nothing

2026-01-04 via Nuitee
D
Denis couple ru
10
Отлично, но бывало лучше
Pros:

Красивы антураж, номера, территория тоже хорошая.

Cons:

Достаточно холодно в номерах, дополнительные обогреватели не справляются. Туалет вообще без обогрева, пол прям ледяной. Жаль что воду комплимент не каждый день дают, только при заезде, а при выезде попросили оплатить воду, которую по сути в отелях ставят при уборке.

2026-01-04 via Nuitee
Y
Yulia extended_group gb
9
Pros:

The room was great, real alpine cottage style with fab - and unexpected - fireplace and discreet kitchenette. The bathrooms were stunning. The view was great. The breakfast was great with good variety of choices and delicious. The building of the Chateau is amazing.

Cons:

Only thing that came up during our stay was a worn off water tap. It still functioned though, but was quite unstable. Also, cleaning service could have been a bit more attentive as I stumbled on previous visitor's belongings behind the towel rack in the bathroom.

It probably would be tricky to get there without a car though.

Finally, bear in mind that some facilities and rooms are in different buildings.

2026-01-03 via Nuitee
M
Martin family_with_children cz
10
Pros:

Naprosto úžasné, personálem počinaje a ubytováním konce

2026-01-03 via Nuitee