Château des Avenieres

Hotels
les Collectionneurs
9.3 (540 reviews)
1060, Route du Château , Cruseilles , fr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful views
Great room quality
Good breakfast variety
Cons:
Inconsistent food quality
Cleaning service attention needed

Categories

Cleanliness
8.65
Some concerns about the cleaning service and previous visitor's belongings found in the bathroom.
Service
9.99
Exceptional staff interactions and helpfulness; made stay wonderful.
Location
9.66
Beautiful and serene location, but somewhat remote.
Room Quality
9.61
Great alpine cottage style with unexpected features like a fireplace.
Amenities
9.14
Good amenities, but some facilities are in different buildings.
Value for Money
9.1
Generally good, but food quality varied on return visit.
Food and Beverage
8.65
Food quality was disappointing compared to previous visit.
Overall Experience
9.62
A lovely stay with a few minor issues, but overall very enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodations
Experience elegance and comfort in our rooms and suites, each equipped with modern amenities and picturesque views of the forest and valley.

Tranquil Spa Retreat
Indulge in relaxation at our hammam and hot tub, or take a serene stroll around the ornamental lake, offering a peaceful escape from the bustling city life.

Convenient Location
Situated between Annecy and Genève, with easy access to the A41 motorway and free private parking, the Château des Avenieres - Relais & Châteaux is the perfect destination for your countryside getaway.

Book now to immerse yourself in luxury and serenity at our enchanting château.

Important information:

Please note that snow equipment is needed to access the hotel in the winter.

Please note that swimming is not possible in the ornamental lake.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 540 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 9.62
T
Timothy couple be
9
2026-03-27 via Nuitee
A
Augusto couple ch
9
On se réjouit déjà d’y retourner
Pros:

L’emplacement, chambre avec une magnifique vue
Le personnel très accueillant
Le restaurant avec des excellents produits

Cons:

Rien

2026-03-27 via Nuitee
R
Ribera Velasco couple ad
10
Perfecto
Pros:

La localización, servicio, comida, la habitación, todo

2026-03-25 via Nuitee
N
Nathan couple fr
10
2026-03-25 via Nuitee
M
Martin couple be
10
exceptionnel !
Pros:

Lieux magnifique et petit-déjeuné de qualité. Séjourner dans le chateau est un moment hors du temps à recommander. Literie impeccable.

Cons:

La place dévolue à la petite salle de sport incomplète serait davantage utile pour compléter l'offre du spa déjà présente : jacuzzi, bain chaud,...

2026-03-23 via Nuitee
L
LOIC family_with_children fr
10
Pros:

Superbe emplacement et lieu magique, superbe vue depuis la chambre. Personnel très accueillant et attentionné. Lieu calme. Je recommande !

2026-03-22 via Nuitee
S
Swen couple de
10
2026-03-21 via Nuitee
D
Diana family_with_children fr
10
2026-03-18 via Nuitee
M
Marina family_with_children fr
9
2026-03-15 via Nuitee
R
rany family_with_children fr
9
2026-03-13 via Nuitee
T
Tiphaine extended_group fr
10
Exceptionnel! Magnifique.
Pros:

Nous avons tout aimé! Très très beau logement.

Cons:

RAS

2026-03-03 via Nuitee
L
Lucas couple fr
10
2026-02-24 via Nuitee
C
Camille family_with_children fr
9
2026-02-22 via Nuitee
R
Rahma couple fr
10
Outstanding service
Pros:

Service

Cons:

Nothing

2026-02-12 via Nuitee
C
CHARBONNET couple ch
9
2026-02-11 via Nuitee
D
Delalay Veuthey family_with_children ch
10
Pros:

Très sympa. Bel endroit. Super salle à manger. Bon resto.

2026-02-10 via Nuitee
V
Vicki couple gb
3
Disappointed
Pros:

Some of the staff were very welcoming
The view looked to be beautiful
The suit was spacious and in good condition

Cons:

We didn’t actually get a chance to stay as when we arrived back to our suite after dinner our rooms were very strongly smelling of smoke. Probably from a neighbouring suite which all had their own log fires. We did not light ours, although we had been warned when we were shown to our room we should close the door if we were to light it, which makes me think they have had issues before. The hotel said there was nothing they could do, and because there were no carbon monoxide alarms we chose to leave rather than sleep in a room full of smoke. They refunded us our room cost at 10.30pm and we had to find alternative accommodation. I was so disappointed as we had decided to treat ourselves on the last full night of our holiday. I had big expectations and was left feeling let down.
The advertised wellness area only consisted of a tiny sauna which was full and a steam room which was off.
The annex we were in was actually half a mile away, so we had to drive as it wasn’t a lit walkway between the annex and chateau

2026-01-21 via Nuitee
M
Marcus Alexander family_with_children no
7
Good
2026-01-19 via Nuitee
C
Christian couple ch
9
Cons:

L’armoire en pin blanc genre IKEA, dans un château,assez de mauvais goût

2026-01-19 via Nuitee
H
Henry couple gb
10
Complete.
Pros:

Everything. The ambience; the stunning views; the food. And a particular shout out to Clementine. So patient in explaining the nuances of the food, wine and especially the digestifs!

2026-01-19 via Nuitee