Château des Avenieres

Hotels
les Collectionneurs
9.3 (624 reviews)
1060, Route du Château , Cruseilles , fr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful views
Great room quality
Good breakfast variety
Cons:
Inconsistent food quality
Cleaning service attention needed

Categories

Cleanliness
8.65
Some concerns about the cleaning service and previous visitor's belongings found in the bathroom.
Service
9.99
Exceptional staff interactions and helpfulness; made stay wonderful.
Location
9.66
Beautiful and serene location, but somewhat remote.
Room Quality
9.61
Great alpine cottage style with unexpected features like a fireplace.
Amenities
9.14
Good amenities, but some facilities are in different buildings.
Value for Money
9.1
Generally good, but food quality varied on return visit.
Food and Beverage
8.65
Food quality was disappointing compared to previous visit.
Overall Experience
9.62
A lovely stay with a few minor issues, but overall very enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodations
Experience elegance and comfort in our rooms and suites, each equipped with modern amenities and picturesque views of the forest and valley.

Tranquil Spa Retreat
Indulge in relaxation at our hammam and hot tub, or take a serene stroll around the ornamental lake, offering a peaceful escape from the bustling city life.

Convenient Location
Situated between Annecy and Genève, with easy access to the A41 motorway and free private parking, the Château des Avenieres - Relais & Châteaux is the perfect destination for your countryside getaway.

Book now to immerse yourself in luxury and serenity at our enchanting château.

Important information:

Please note that snow equipment is needed to access the hotel in the winter.

Please note that swimming is not possible in the ornamental lake.Swimming pool: Closed from Thu, Oct 15, 2026 until Thu, Apr 15, 2027
Swimming pool: Closed from Fri, Oct 15, 2027 until Sat, Apr 15, 2028
Swimming pool: Closed from Tue, Jun 16, 2026 until Wed, Jul 15, 2026
Hot tub/jacuzzi is closed from 2027-04-15 until 2026-10-15
Hot tub/jacuzzi is closed from 2028-04-14 until 2027-10-15
Hot tub/jacuzzi is closed from 2026-07-15 until 2026-06-16
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 624 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 9.62
M
marina couple ch
10
2026-07-18 via Nuitee
S
Samuraikamino couple de
9
Pros:

Lage

2026-07-18 via Nuitee
M
mario couple ch
10
un séjour hors du temps
Pros:

l'endroit, le charme , la tranquillité .

Cons:

rien

2026-07-18 via Nuitee
M
Martin solo_traveller de
8
2026-07-17 via Nuitee
E
Elaine solo_traveller ch
9
Pros:

Interior decor; the small albeit very nice spa; good breakfast; nice welcome; gorgeous view.

Cons:

Breakfast time could last a bit longer than 10h15 (they are very precise and start removing without asking at around 10ish). No complains as we knew but it was a bit abrupt. Nothing big.

2026-07-17 via Nuitee
G
Gérald couple ch
8
Cons:

Nous avons passé une nuit magnifique au Château des Avenières. Le cadre est exceptionnel, l’hôtel est superbe et le personnel est très professionnel. Les prestations sont de grande qualité. Les tarifs sont élevés, mais nous les avons acceptés sans hésiter et avons pleinement profité de notre séjour, notamment avec un dîner de plus de 300 €.
Notre seule déception concerne un détail qui, à nos yeux, fait la différence dans un établissement de ce standing. Mon ami a oublié une chemise dans la chambre. Lorsque nous avons demandé son renvoi en Suisse, l’hôtel nous a facturé 20 € pour l’expédition. À cela se sont ajoutés des frais de douane à la livraison.
Ce n’est pas le montant qui nous dérange, mais le principe. Dans un établissement de cette catégorie, nous aurions apprécié un geste commercial ou, au minimum, une prise en charge des frais d’envoi. Ce type d’attention contribue à l’image d’excellence que l’on attend d’un hôtel de ce niveau.
Cela n’enlève rien à la qualité de notre séjour, mais laisse une dernière impression qui aurait pu être bien plus positive.

2026-07-15 via Nuitee
B
Brian couple us
10
Worth every penny
Pros:

If you wanna look at the French Alps and eat breakfast, stay here. This is an adventure not just a hotel. The local area is beautiful, the gardens, the pool, the grotto, the chapel. it was an experience, just exploring the hotel. The top floor massage chair, chairs, saunas, and steam room are an absolute must! The view is unbelievable.

Cons:

Nothing! It’s a great place

2026-07-12 via Nuitee
M
Mark extended_group gb
10
A truly amazing stay with fantastic caring staff. Best food I have eaten and I have eaten in many Michelin star rated re
Pros:

A well maintained beautiful chateau, very special!

Cons:

No negative thoughts.

2026-07-12 via Nuitee
D
destraz daniele solo_traveller fr
10
Pros:

L'endroit et la grande gentillesse du personnel

2026-07-11 via Nuitee
H
Hansalik couple ch
8
Stunning location
Pros:

The views are stunning.

2026-07-06 via Nuitee
P
Peter couple gb
8
Stunning hotel let down on their ‘light bites’ menu.
Pros:

Beautiful chateau with the most amazing views

Cons:

No evening meals on Monday or a Tuesday but hotel offers light bites instead, our choice was lasagna which was awful, a reheated lasagna in a small glass jar, the food really spoilt the memory.

2026-07-05 via Nuitee
E
Eren solo_traveller ch
10
Will definetely stay again.
Pros:

Everything was spectacular, from the decoration of the rooms to the breakfast. The property is in great shape, hats off to the hosts and team.

Cons:

The spa area is smaller than i thought. The music during breakfast can improve.

2026-07-05 via Nuitee
M
MICHEL couple fr
9
Très bon séjour
Pros:

Endroit calme et reposant.
Séjour agréable
Repas et petit déjeuner parfait

2026-07-03 via Nuitee
L
Lutz couple ch
10
2026-07-03 via Nuitee
S
Stéphane couple fr
10
Excellent séjour
Pros:

Tout était parfait !

2026-07-02 via Nuitee
M
martina couple it
8
Pros:

The location

2026-06-30 via Nuitee
P
priskus couple ch
7
Waren zufriedd, hatten vielleicht zu grosse Erwartungen
Pros:

Lage genial

Cons:

Wenn Montag, Dienstag die Küche geschlossen ist, darf man trotzdem den Anspruch eines Tophotels nichr vernachlässigen

2026-06-30 via Nuitee
K
khameis couple ae
10
2026-06-29 via Nuitee
F
freitas solo_traveller ch
10
2026-06-29 via Nuitee
W
Wolfgang solo_traveller at
8
Great expérience, we will return!
Pros:

The hotel is wonderful! The stuff even better. I must especially mention Mrs."Lilli", who hosted us for dinner! She was polite and helpful! We liked her style to wait us at the table! The meal was also great. Also the ladies at the reception did a good job! English was no problem at all!

Cons:

Everything was great!

2026-06-28 via Nuitee