Château des Avenieres

Hotels
les Collectionneurs
9.3 (573 reviews)
1060, Route du Château , Cruseilles , fr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful views
Great room quality
Good breakfast variety
Cons:
Inconsistent food quality
Cleaning service attention needed

Categories

Cleanliness
8.65
Some concerns about the cleaning service and previous visitor's belongings found in the bathroom.
Service
9.99
Exceptional staff interactions and helpfulness; made stay wonderful.
Location
9.66
Beautiful and serene location, but somewhat remote.
Room Quality
9.61
Great alpine cottage style with unexpected features like a fireplace.
Amenities
9.14
Good amenities, but some facilities are in different buildings.
Value for Money
9.1
Generally good, but food quality varied on return visit.
Food and Beverage
8.65
Food quality was disappointing compared to previous visit.
Overall Experience
9.62
A lovely stay with a few minor issues, but overall very enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodations
Experience elegance and comfort in our rooms and suites, each equipped with modern amenities and picturesque views of the forest and valley.

Tranquil Spa Retreat
Indulge in relaxation at our hammam and hot tub, or take a serene stroll around the ornamental lake, offering a peaceful escape from the bustling city life.

Convenient Location
Situated between Annecy and Genève, with easy access to the A41 motorway and free private parking, the Château des Avenieres - Relais & Châteaux is the perfect destination for your countryside getaway.

Book now to immerse yourself in luxury and serenity at our enchanting château.

Important information:

Please note that snow equipment is needed to access the hotel in the winter.

Please note that swimming is not possible in the ornamental lake.Swimming pool: Closed from Tue, Apr 14, 2026 until Sun, Jun 7, 2026
Swimming pool: Closed from Thu, Oct 15, 2026 until Thu, Apr 15, 2027
Swimming pool: Closed from Fri, Oct 15, 2027 until Sat, Apr 15, 2028
Swimming pool: Closed from Sun, Jun 7, 2026 until Fri, Jun 19, 2026
Hot tub/jacuzzi is closed from 2026-06-07 until 2026-04-13
Hot tub/jacuzzi is closed from 2027-04-15 until 2026-10-15
Hot tub/jacuzzi is closed from 2028-04-14 until 2027-10-15
Hot tub/jacuzzi is closed from 2026-06-19 until 2026-06-07
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 573 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 9.62
A
Ali solo_traveller sa
10
Pros:

Everything was perfect and strongly recommended for relaxation and quite stay.

Staff were professional and cooperative, the hotel service is 5 stars.

Cons:

Nothing.

2026-06-05 via Nuitee
S
Sandra couple gb
10
Fantastic chateau with views to die for.
Pros:

The signature suite we had, Marcelle, was excellent with a comfy bed, big shower, toilet and bath. The views from our bedroom were amazing. The staff were all excellent. Breakfast had a good choice of things from fruits, cereals, yoghurts,croissants, to cooked food. The scrambled eggs were not generally good and the sausages were very spicy but there were lots of things to choose from. The evening meals were good, especially the guinea fowl stuffed with mushrooms.

Cons:

The balcony lights stayed on until midnight and our curtains were sheer, so it disturbed my husband’s sleep.

2026-06-05 via Nuitee
F
Frank couple de
10
Außergewöhnlicher Ort mit grandiosen Ausblick in die Landschaft
Pros:

Das Hotel ist in sich jede Reise wert und toll und geschmackvoll ausgestattet mit einem grandiosen Blick auf die Landschaft

Cons:

Eigentlich nichts

2026-06-05 via Nuitee
S
Stiven couple fr
10
2026-06-05 via Nuitee
W
WEI SIANG (Edison) couple tw
10
This was a truly unforgettable stay. Château des Avenieres feels like a castle from a fairytale, with beautiful architec
Pros:

The reception of Balthazar Marko

Cons:

Almost non

2026-06-04 via Nuitee
S
Stephan couple ch
9
Sehr schöne Location.
2026-06-04 via Nuitee
W
WEI SIANG (Edison) couple tw
10
This was a truly unforgettable stay. Château des Avenieres feels like a castle from a fairytale, with beautiful architec
Pros:

The reception of Balthazar Marko

2026-06-04 via Nuitee
M
Minh-Thy couple fr
10
Super séjour dans un hôtel au cadre idyllique
Pros:

Cadre magnifique, chambre hyperspacieuse très joliment décorée (Suite Junior Signature).
Literie et équipements incroyables.
Personnel adorable prenant en compte nos demandes.
Très bon petit déjeuner.
Nous reviendrons !

Cons:

Juste l'éclairage extérieur (ne s'éteignant qu'après minuit) un peu gênant pour la nuit car pas de rideaux occultant.

2026-06-02 via Nuitee
V
Valérie couple ch
10
2026-06-02 via Nuitee
J
Johan Sp couple nl
10
Uniek en schitterend hotel qua sfeer, uitstraling en locatie.
Pros:

De locatie is schitterend met een weids uitzicht. Het gebouw is prachtig met een heel unieke en fijne sfeer. De oude kapel is een absoluut hoogtepunt voor liefhebbers van de tarot; ontzettend indrukwekkend! Het ontbijt en het restaurant zijn uitstekend!

Cons:

Er was niet iets dat tegen viel. Het is gewoon een heel erg goed hotel. Ze bieden op de dagen dat het restaurant gesloten is snacks aan; die ook lekker waren. Maar ik miste nog wat eenvoudiger kleinere hapjes voor bij de borrel.

2026-06-01 via Nuitee
N
Nicolas family_with_children ch
10
Beau séjour dans un cadre idéal
Pros:

Le calme et la vue. De plus l accueil était excellent

Cons:

Rien tout est parfait

2026-05-31 via Nuitee
R
Rodica couple lu
10
Excellent
Pros:

The location, the atmosphere, the nice and clean rooms, the friendly and helpful staff. If you are looking for a quiet location, this is the best place.

2026-05-29 via Nuitee
A
Antoine couple fr
10
2026-05-28 via Nuitee
M
Maxence couple fr
10
Pros:

Très bien

2026-05-27 via Nuitee
V
Valentin couple fr
6
Structure de l’hôtel et environnement top, en revanche manque d’organisation ou de coordination concernant les choix en
Pros:

L’emplacement et la vue sont les 2 points fort de l’hôtel, la décoration intérieur est restaurée avec goût et modernité. Notre chambre était très spacieuse, avec vue (suite) et bien équipé.

Cons:

Malheureusement, travaux piscine, donc vu moins agréable, bruit travaux en matinée.. + restaurant fermé.. uniquement le petit déjeuné.. Vélo électrique avec batterie non chargé, au vu de l’emplacement en hauteur compliqué de faire toute la remonté sans assistance électrique une fois en bas du village.. Dommage d’avoir eu 3 points négatifs lors de notre séjour.

2026-05-25 via Nuitee
O
ouissem couple fr
7
Très bel endroit pour se reposer
Pros:

La vue, le cadre et le confort du lit !

Cons:

Les lumières qui ne soient pas ajustables tout est éclairées ! Télévision non adaptée et non fonctionnelle surtout pour la catégorie d’hôtel … le faite de ne pas pouvoir fermer la porte de la terrasse en étant à l’extérieur donc vous passez votre nuit à chasser après les papillons les abeilles les frelons les moustiques et j’en passe .. lumière de salle de bain et pas de porte pour son intimité ! Petit déjeuner moyen, pas trop de variété en charcuterie pour toute type de clientèle, beaucoup trop bruyant si vous êtes dans la suite (maison des écureuils) voisin du dessus qui se croyait clairement dans leur jardin et personnel qui mettait du bad bunny à fond pendant leur ménage alors qu’on essayait de se reposer après un long voyage ..

2026-05-25 via Nuitee
T
TwM solo_traveller ch
10
Pros:

Lage, das Schloss und die sehr feine Küche

Cons:

Das es am Morgen geschneit hat 🥶

2026-05-16 via Nuitee
L
Livia Fernanda couple ch
10
Unforgettable view
Pros:

The property is lovely. The staff super kind and professional. The view is stunning. Everything perfect

2026-05-11 via Nuitee
B
Béatrice couple fr
9
Belle halte raffinée dans une campagne magnifique
Pros:

La très belle rénovation
Le parc
Le raffinement
Le bien être
Une trés belle étape facile d’accès de l’A6 pour une jolie pause

Cons:

Les produits utilisés pour la table manquaient de goût
Attente d’une cuisine plus élaborée et idem pour petit déjeuner
Et chaises de la salle à manger très inconfortables (trop hautes).

2026-05-11 via Nuitee
I
Igulator family_with_children pl
10
Beautiful, incredible hotel
Pros:

Incredible place. Small hotel in a beautiful place. Very good breakfasts, super friendly and helpful personnel. Spacious rooms in the annex, very well equipped. Superb view on the Alps. Good location to visit the region. Complete silence, safety, and closeness to nature. We absolutely loved our stay in this beautiful place.

Cons:

Perfect place, nothing to complain.

2026-05-06 via Nuitee