FabHotel The Lily - Nr Bisarjan Ghat

Hotels
•
FabHotels
7.5 (30 reviews)
DF- 58, Pre - 03-334, Action Area -1, Newtown , Kolkata , in

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Bathroom lock not repaired
Issues with privacy

Categories

Cleanliness
6.83
No specific mention in reviews.
Service
7.8
Helpful staffs mentioned in positive context.
Location
7.84
Location was as per our requirement.
Room Quality
7.29
No specific mention in reviews.
Amenities
7.32
No specific mention in reviews.
Value for Money
8.28
Worth for the money.
Food and Beverage
7.33
No specific mention in reviews.
Overall Experience
7.3
Could be better based on service and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:10

Property Description

Convenient Location
FabHotel The Lily, located in the heart of New Town, Kolkata, offers air-conditioned rooms just 11 km from Sealdah Railway Station. Situated near major metro stations and the airport, our hotel provides easy access to the city's key attractions.

Comfortable Accommodation
Our 3-star hotel features well-appointed rooms with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy a cozy seating area and quality bed linen during their stay, ensuring a comfortable and relaxing experience.

Exceptional Services
With a 24-hour front desk and room service, FabHotel The Lily caters to all your needs promptly and efficiently. Start your day with a delicious à la carte or vegetarian breakfast, setting the tone for a memorable stay in Kolkata.

Book your stay at FabHotel The Lily for a seamless blend of convenience, comfort, and exceptional service.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 30 reviews
Cleanliness: 6.83
Service: 7.8
Location: 7.84
Room Quality: 7.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 7.3
V
Viveck • couple • in
1
Booked a room with breakfast & breakfast was served after too many follow ups that too just 4 pcs of Dokla. No tea o
Pros:

Location

Cons:

Bed mattress, room service, poor maintenance, poor management

2026-01-27 • via Nuitee
S
Shivram • couple • in
10
2026-01-08 • via Nuitee
A
Aminath • family_with_children • mv
7
Pros:

Helpful staffs and pleasant stay...
worth for the money.

2025-12-22 • via Nuitee
P
Pashupatinath • family_with_children • in
10
2025-12-15 • via Nuitee
K
Kuntala • extended_group • in
9
2025-11-08 • via Nuitee
S
Sumit • family_with_children • in
5
Pros:

Location was as per our requirement.

Cons:

After several requests and reminders they did not repair the bathroom lock which was very annoying, disturbing, and breaks privacy. They did not keep words.

2025-08-23 • via Nuitee
A
Ankita • family with young children • np
2
Very poor
Pros:

nothing was good

Cons:

dirty smoke smell everywhere.worst stay.

2025-05-09 • via Nuitee
S
Shaikh • review category business travellers • in
10
Exceptional
2025-04-29 • via Nuitee
S
Sarkar • young couple • in
10
Good stay
Pros:

Location was great

Cons:

Na

2025-03-09 • via Nuitee
J
Joshi • review category business travellers • in
10
Great stay
Pros:

Location was great and food also

Cons:

Na

2025-03-05 • via Nuitee
S
Sukumar • family with young children • in
7
Good but lots of improvement has to be done.
Pros:

1. The location is very good. The hotel did not have their own resturant but there are several affordable restaurants around the area.
2. The room was clean but cleaning staff was not regular. They would come to clean, only after asking for several times.
3. 24×7 hot water was available in the bathroom, with clean pillow and bedsheets changed regularly. Room size was exceptionally good for a family of 3 members as they provided 1 double bed and 1 single bed.
4. Staff behaviour was very nice and polite.

Cons:

1. The main problem was bathroom door, which was transparent glass door with just a thin polythene sticked to it. And it was a common bathroom with another room separated only by a wall ! There was about 12 inch gap above the bathroom wall which they said was for ventilation. Very disappointing experience.
2. Even after opting for breakfast included room, they asked for extra payment for breakfast during check-out time. Breakfast payment options are not clearly mentioned in their website.
3. During check-in they said they will provide one 1L water bottle everyday which was complimentary but they were asking for extra payment at the time of check-out, though at last did not charge.
4. No sachets of tea or coffee were provided in the room which is usually done everywhere else and when asked, again they were asking for extra payment.
5. Was not able to contact the hotel as no contact number was provided. Customer service said they will send the number once 1/3rd amount is paid or before 24 hrs to check-in. Even after paying I never got the number or any kind of response even after mailing my queries.

2025-02-26 • via Nuitee
K
Kumar • solo traveller • in
10
Exceptional
2025-02-22 • via Nuitee
K
Kumar • review category business travellers • in
10
Great location in Newtown Kolkata
Pros:

Location was good and food also

Cons:

Na

2025-01-17 • via Nuitee
P
Priyanka • young couple • in
10
Great stay
Pros:

All good

Cons:

Na

2025-01-17 • via Nuitee
S
Somadri • group • in
10
Great stay
Pros:

All good

Cons:

Na

2025-01-13 • via Nuitee
M
Mandal • family with young children • in
1
Worst Hotel experience
Pros:

Nothing

Cons:

Unprofessional
Poor service
Not good for family stay

2025-01-02 • via Nuitee
S
Sharma • young couple • in
10
Great stay
Pros:

Location was great and food also

Cons:

Na

2024-12-09 • via Nuitee
K
Kamlesh • review category business travellers • in
5
Passable
2024-12-09 • via Nuitee
B
Blessy • review category business travellers • in
7
Good
Pros:

The room was good . They denied the complementary breakfast which was included in package .

2024-09-04 • via Nuitee
N
Noyon • family with young children • bd
3
My stay at FabHotel The Lily was very disappointing.
Pros:

I loved the location and surroundings. Also, the room size met my expectations.

Cons:

My experience was quite disappointing. The hotel's cleaning services were severely lacking, as food waste was left in the corridor for two days without being cleaned. Despite requesting housekeeping, my room was not made up during my stay. Additionally, the door lock was not fully functional, which raised security concerns.

The bathroom amenities were inadequate, with a lack of essential bathing and freshening supplies. They didn't even bother to change the towels. To add to the disappointment, the complimentary breakfast was served after 9:50 am and was of poor quality (they bought it from a roadside Food Stall). The staff were generally unresponsive and seemed indifferent to guest needs.

Overall, I would not recommend FabHotel The Lily based on my experience due to poor service, inadequate cleanliness, and unresponsive staff.

2024-09-02 • via Nuitee