Best Western North I-25 Hotel

Hotels
•
Best Western
7.6 (4401 reviews)
7630 Pan American Freeway Northeast , Albuquerque , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location (near I-25 and Balloon Fiesta)
Some friendly and helpful staff (Monica, Brian, Cheryl)
Clean rooms reported by multiple guests
Free and plentiful parking
Pet friendly
Comfortable beds reported by some
Good breakfast (hot and cold items)
Good value for price according to several guests
Cons:
Inconsistent / poor housekeeping (no regular room cleaning, limited towels)
Slow or unreliable WiFi
Room maintenance issues (shower spray, water pressure, slippery shower)
Outdated or poor-quality room fixtures and mattress
Reports of rude or unhelpful staff and reservation issues
Unsanitary in-room coffee machine reported
Broken or poor-quality TV/cable
Safety concerns around hotel (homeless presence)
Noise for freeway-facing rooms
Occasional locked access/closure issues reported at arrival

Categories

Cleanliness
5.5
Mixed reports: some guests praised clean rooms, but multiple reviews cite lack of housekeeping, dirty fixtures (lightswitches), a disgusting in-room coffee machine, and strong smoke odors in one stay.
Service
7
Mixed service experiences: several mentions of friendly/helpful staff (Monica, Brian, Cheryl) but also multiple reports of rude or unhelpful front desk interactions, reservation confusion, and poor responses to issues.
Location
9.5
Generally very positive: convenient to I-25 and the Balloon Fiesta, close to shopping and restaurants; some minor drawbacks noted (one-way avenue awkward, occasional safety concerns nearby, freeway-facing noise).
Room Quality
6.5
Several concerns about room fixtures and bathrooms (slippery/low water pressure showers, shower spray issues), mattress firmness/cheap-feeling mattress, occasional broken TV reported.
Amenities
6.8
Amenities mixed: free parking and breakfast noted positively, but multiple complaints about very slow WiFi, poor/old cable TV, and an unsanitary in-room coffee machine.
Value for Money
8.5
Perceived as good value by several guests (pet friendly, convenient, good price for location); some trade-offs noted (limited housekeeping, worn fixtures) but overall seen as a reasonable value.
Food and Beverage
8.8
Breakfast described positively (nice breakfast with hot and cold items), though in-room coffee machine cleanliness was criticized.
Overall Experience
8.2
Overall mixed but leaning positive: many guests enjoyed the convenience, location and some staff interactions, while recurring operational issues (housekeeping, WiFi, occasional rude staff, room maintenance) tempered stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Welcome to GreenTree Inn, your oasis near Albuquerque, New Mexico!

Delight in Delicious Dining:
Indulge in our complimentary daily hot breakfast and savor freshly baked biscuits every evening. With a diverse selection of restaurants just a stone's throw away, culinary satisfaction is guaranteed.

Relax and Unwind:
Take a dip in our refreshing seasonal outdoor pool, perfect for soaking up the New Mexico sun. Our pet-friendly property, complete with an interior corridor, lift, and free parking, ensures convenience and comfort for all our guests.

Book Your Stay Today:
Experience the warmth of our hospitality and the convenience of our amenities. Secure your stay at GreenTree Inn now for a memorable Albuquerque getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pet fee is $25.00 per night plus tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Oct 12, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 4401 reviews
Cleanliness: 5.5
Service: 7
Location: 9.5
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.2
B
BEULAH SUE • couple • us
3
We spent 2 hours trying to find the hotel and made about 6 phone calls asking for directions. Locat
Cons:

Staff

2026-10-30 • via Nuitee
P
Pedro • solo_traveller • us
1
I was told I did not have a reservation?
Pros:

Your company relayed to me that I did not have a reservation, I would like a refund please and yes I did call the Hotel!!

Cons:

I was told I did not have a reservation?

2026-10-30 • via Nuitee
S
Sharon • couple • us
9
Comfortable and convenient!
Pros:

Clean and convenient on north side of town. Good value and was pet friendly.

Cons:

Only negative was the shower was slippery.

2026-10-30 • via Nuitee
A
ana • solo_traveller • us
5
Decent
Pros:

Location

Cons:

They don't clean room only on the third day. If need clean towels you have to exchange at reception. Noicy room facing freeway.

2026-10-29 • via Nuitee
E
Erin • solo_traveller • us
9
Very, nice. Quiet. Great location.
Pros:

Didn't have.

Cons:

Parking security

2026-10-26 • via Nuitee
M
mary • couple • us
9
2026-10-24 • via Nuitee
P
Patterson • extended_group • us
10
2026-10-24 • via Nuitee
R
robert • couple • us
10
2026-10-22 • via Nuitee
K
Keith • solo_traveller • us
4
Location has potential, but it's not there yet.
Cons:

Mattress: felt like a $199 deal that Amazon sells.
Towels: Only two of each for the stay. I had to ask for more.
No housekeeing: Zero, nothing. Hi, the pandemic is over, this is BS.
Sink: Cold weas hot, hot was cold.
Lightswitches were filthy, with long term dirt.
Internet: If I used the hotel wifi, it would disconnect me after about 1 minute. Good thing I brought my own.

When I mentioned most of these issues, no satisfactory response.

2026-10-22 • via Nuitee
M
Margaret • solo_traveller • us
9
We enjoyed our stay while traveling.
Pros:

Location off highway
Staff friendly and efficient especially, Monica and Brian

Cons:

Bed was too firm,

2026-10-21 • via Nuitee
C
Colin • solo_traveller • us
8
Pros:

Quiet and a great location!

Cons:

Room fixtures need update. Shower sprayed all over the place, for example, and the coffee machine was disgusting in the room. Everything else was good

2026-10-20 • via Nuitee
J
Jacob • solo_traveller • us
8
2026-10-20 • via Nuitee
S
Sophie • extended_group • gb
8
2026-10-18 • via Nuitee
D
David • solo_traveller • au
8
Good but who removes the helpful folding baggage rack?
Pros:

The late night Receptionist (Cheryl) was courteous and very helpful the night I arrived. I had been delayed by a series of airline disruptions and arrived at about 0100 instead of about 2100 as per my original flight bookings. To add insult to injury, my two suitcases were not available when I arrived at ABQ airport - they were not available until almost 24 hours later! Cheryl was understanding and as helpful as she could be under the difficult circumstances.
I had consciously chosen this hotel for its proximity to the ABQ Balloon Fiesta field (about 10 minutes away - depending on traffic).

Cons:

Why has this hotel removed the usual folding baggage rack which nearly every other hotel I used this trip provided? Instead, this hotel now provides a small shelf in the wardrobe space which eats in the limited space available. It is also as far removed from the rest of the room as is possible (viz., at the door). This is - IMHO - an inappropriate and unhelpful change since I last stayed.

2026-10-14 • via Nuitee
J
James • solo_traveller • us
9
2026-10-14 • via Nuitee
W
Wilko • solo_traveller • nl
7
Hotel for short stopover in Albuquerque
Pros:

Spacious room with nice bed and all amenities you need. Free parking and plenty of parking spots. Next to the Interstate 25 and close to shopping mall with restaurants. Nice breakfast with tasty hot and cold items.

Cons:

The area around the hotel doesn’t feel safe with homeless people walking around the hotel. WiFi is very slow. Quality of tv channels is poor, cable needs an update. Friendly staff at check in, uninterested lady at check out.

2026-10-14 • via Nuitee
R
renee • couple • us
1
Horrible staff and facility, avoid as much as you can
Pros:

Nothing

Cons:

Everything :
Room smoke strongly couldn’t even sleep, front desk staff is rude and deny any help

WiFi is so slow not useable , we had to use our data.

TV is broken

No one comes to change towel or clean the room

Staff are all rude not willing to help

We came back from ballon’s fiesta 10 minutes before it close , we told them we just came in but they lock the area without even tell us

2026-10-11 • via Nuitee
D
Dale • solo_traveller • us
7
2026-10-09 • via Nuitee
E
Ellen • solo_traveller • us
9
Pros:

Very close to Balloon Fiesta, comfortable bed, clean.

Cons:

Location on the one-way Ave road was awkward.

2026-10-08 • via Nuitee
P
Patty • couple • us
7
Cons:

Water pressure / shower not so good

2026-10-08 • via Nuitee