MR Express (ex Hotel Neruda Express)

Hotels
8.6 (3954 reviews)
Vecinal, 40 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Clean Room
Cons:
Limited Breakfast Variety
Small Room Size

Categories

Cleanliness
8.59
Guests frequently noted the hotel was clean and well-organized.
Service
9.06
The staff was described as friendly, helpful, and attentive throughout various reviews.
Location
9.1
Many guests highlighted the excellent location near metro stations and attractions.
Room Quality
8.05
Several reviews point out that rooms were comfortable, but some issues with room size and amenities were mentioned.
Amenities
8.58
Amenities such as free parking and a well-reviewed breakfast were appreciated.
Value for Money
8.54
Many reviewers felt the hotel provided good value, particularly considering its location.
Food and Beverage
8.09
The breakfast was mostly praised, although some mentioned a desire for more variety.
Overall Experience
8.76
Overall, guests enjoyed their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:44

Property Description

Modern Accommodation in Santiago's El Golf Area
Located in Santiago's El Golf area, MR Express (ex Hotel Neruda Express) offers comfortable 3-star accommodation with essential amenities. The rooms feature a modern décor with air conditioning, heating, a safety deposit box, and a telephone line. Guests can enjoy cable TV, a minibar, Wi-Fi, and breakfast - all complimentary.

Convenient Facilities for a Relaxing Stay
The hotel provides convenient facilities such as laundry service, a computer room with internet access, and a 24-hour front desk for any assistance needed.

Explore Nearby Attractions
Conveniently situated just 1 block from Apoquindo Avenue and 3 blocks from El Golf Subway, guests can easily explore the vibrant surroundings. Don't miss the opportunity to visit Los Leones Golf Club, located only 7 blocks away.

Book your stay at MR Express for a delightful experience in Santiago!

Important information:

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Parking height is 6.4 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3954 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.76
P
Pablo Nicolas • couple • cl
10
2026-05-02 • via Nuitee
G
Gabriela • solo_traveller • uy
9
2026-05-02 • via Nuitee
J
JuampoSMR21 • solo_traveller • cl
8
2026-05-02 • via Nuitee
P
Paola • solo_traveller • cl
8
Habitación triple
Pros:

Céntrico, personal amable y atento.
A 2 cuadras del metro el golf
Me permitieron hacer check in antes del horario.

Cons:

Me hospedé en una habitación triple en el tercer piso
Las camas eran muy cómodas pero los frenos no funcionaban, así que al acostarse se movía la cama y al moverse, también.
El mini bar tenía un sonido muy molesto
Lamentablemente me desperté a las 7 de la mañana por el llano de los hijos de algún huésped. Quizás podrían instalar puertas aislantes de sonido considerando que es un edificio antiguo.

Desayuno muy basico

2026-04-30 • via Nuitee
S
Sebastian • couple • cl
9
Comodidad en un lugar cercano a todo
Pros:

El Hotel muy bien ubicado, con instalaciones cómodas para una visita express a Santiago, estacionamiento privado y lo mejor, como corríamos la maratón de Santiago nos tenían una colación desde muy temprano en la madrugada, muy atento a todo!

2026-04-30 • via Nuitee
D
DANIELA • extended_group • cl
9
2026-04-30 • via Nuitee
L
López Vega • solo_traveller • cl
9
Recomendable
Pros:

Ubicación
Limpieza

Cons:

Restaurant no disponible para comer.

2026-04-30 • via Nuitee
B
Bubuia • solo_traveller • br
9
Recomendo
Pros:

Funcionários simpáticos e excelente localização.

Cons:

Foi tudo positivo.

2026-04-30 • via Nuitee
D
DANIELA • couple • cl
9
2026-04-30 • via Nuitee
M
mary laura • couple • br
8
Pros:

Localização , os funcionários muito atenciosos, especialmente Patrício Alejandro que nos auxiliou muito .

2026-04-30 • via Nuitee
I
Ida • extended_group • pe
9
Excelente servicio y atención
Pros:

Todo. Servicio, atención, personal, comodidad, limpieza. 100 puntos

2026-04-30 • via Nuitee
P
Paul • couple • cl
10
Cómoda , pero falto hermeticidad en las habitaciones
Pros:

Si, muy cómodo

Cons:

No hay sonorización en la habitación , se escucha mucho desde la habitación

2026-04-29 • via Nuitee
J
jamile • solo_traveller • br
8
Pros:

Excelente localização, próximo a bares, restaurantes, shoppings, ao lado do MUT

Cons:

Ficamos no quarto 203 o armário tem um cheiro insuportável de esgoto, não conseguimos deixar nem as roupas sujas e o banheiro tem que permanecer o tem que permanecer sempre com a porta fechada, pois solta um cheiro de esgoto horrível e pra quem não gosta de claridade para dormir não indico, o quarto não possui um blackout e há várias luzes de emergência

2026-04-29 • via Nuitee
A
ALEJANDRO RAFAEL • solo_traveller • ar
8
2026-04-28 • via Nuitee
A
alexandra • family_with_children • cl
10
Pros:

Me sorprendió, mejor imposible 🏆

2026-04-28 • via Nuitee
J
JOBREGON • solo_traveller • pe
8
2026-04-28 • via Nuitee
L
Laos • solo_traveller • pe
10
2026-04-28 • via Nuitee
C
Camilo • couple • cl
10
2026-04-28 • via Nuitee
J
Josefa • couple • cl
10
2026-04-28 • via Nuitee
K
Karinaherce • solo_traveller • pe
10
Pros:

Es super céntrico.
Atención excelente del personal
Buen desayuno

2026-04-28 • via Nuitee