MR Express (ex Hotel Neruda Express)

Hotels
8.6 (4153 reviews)
Vecinal, 40 , Santiago , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Clean Room
Cons:
Limited Breakfast Variety
Small Room Size

Categories

Cleanliness
8.59
Guests frequently noted the hotel was clean and well-organized.
Service
9.06
The staff was described as friendly, helpful, and attentive throughout various reviews.
Location
9.1
Many guests highlighted the excellent location near metro stations and attractions.
Room Quality
8.05
Several reviews point out that rooms were comfortable, but some issues with room size and amenities were mentioned.
Amenities
8.58
Amenities such as free parking and a well-reviewed breakfast were appreciated.
Value for Money
8.54
Many reviewers felt the hotel provided good value, particularly considering its location.
Food and Beverage
8.09
The breakfast was mostly praised, although some mentioned a desire for more variety.
Overall Experience
8.76
Overall, guests enjoyed their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:44

Property Description

Modern Accommodation in Santiago's El Golf Area
Located in Santiago's El Golf area, MR Express (ex Hotel Neruda Express) offers comfortable 3-star accommodation with essential amenities. The rooms feature a modern décor with air conditioning, heating, a safety deposit box, and a telephone line. Guests can enjoy cable TV, a minibar, Wi-Fi, and breakfast - all complimentary.

Convenient Facilities for a Relaxing Stay
The hotel provides convenient facilities such as laundry service, a computer room with internet access, and a 24-hour front desk for any assistance needed.

Explore Nearby Attractions
Conveniently situated just 1 block from Apoquindo Avenue and 3 blocks from El Golf Subway, guests can easily explore the vibrant surroundings. Don't miss the opportunity to visit Los Leones Golf Club, located only 7 blocks away.

Book your stay at MR Express for a delightful experience in Santiago!

Important information:

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Parking height is 6.4 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4153 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.76
I
IAN • family_with_children • br
8
Pros:

O hotel é bom e o preco é justo pelo que ele oferece. O hotel é bem limpo, com bom café da manha e localização excelente.

Cons:

A principal coisa que me fez dar nota oito é o fato dos travesseiros serem muito altos e nao ter opção de escolher mais baixo. Além disso, o vidro do box do banheiro nao era totalmente fechado, o que fazia tomar banho acabar molhando um pouco o banheiro.

2026-06-21 • via Nuitee
A
Agustina • extended_group • ar
9
2026-06-20 • via Nuitee
N
Nelda • solo_traveller • cl
10
Hotel con tres "B" bueno, bonito y barato ( precio adecuado)
Cons:

La posibilidad de contar con Hervidor en la habitación.

2026-06-20 • via Nuitee
I
Isaías • solo_traveller • cl
10
Excelente ubicación
Pros:

La ubicación

Cons:

La aislación de ruidos

2026-06-19 • via Nuitee
G
GABRIEL • couple • br
8
Pros:

Limpeza
Café da manhã
Localização
muito bom!!!

Cons:

A tv não é smart
Soh tinha canal local
Isso eh péssimo

2026-06-19 • via Nuitee
M
Madriela • solo_traveller • cl
10
2026-06-18 • via Nuitee
M
Matias Felipe • solo_traveller • cl
8
2026-06-18 • via Nuitee
A
Ana María Müller • solo_traveller • ar
8
Sistema de calefacción
Pros:

El personal y la limpieza

Cons:

El sistema de calefacción. La habitación tenía un aire acondicionado antiguo colocado a la misma altura de la cama y de frente. Ruidoso y sofocante, por la ubicación del aparato. Al apagarlo la habitación se enfriaba rápidamente

2026-06-16 • via Nuitee
D
Débora • family_with_children • br
9
Pros:

Gostei de tudo! Da acomodação, camas, banheiro, limpeza, atendimento dos funcionários. O principal foi a localização! Fantástica! Quase em frente ao MUT, Costaneira super perto, principais bares e restaurantes bem perto também! Adorei o fato de disponibilizarem um lanchinho para quem ia fazer um passeio mais cedo, antes do café da manhã estar disponível! o local é super seguro também, dava pra andar a pé por lá tarde da noite sem nenhum problema.

Cons:

A única coisa que penso que poderiam melhorar é a variedade do café da manhã. O café da manhã é bom, mas todos os dias é o mesmo, sem muita alteração, apenas uma fruta ou outra. Pra quem vai ficar hospedado por vários dias como eu, acaba enjoando...rsrs

2026-06-15 • via Nuitee
S
Silvana Andrea • solo_traveller • cl
10
Pros:

Me gusta la ubicacion y el desayuno, el personal de recepcion es muy amable

Cons:

Los valores podrian ser un poco mas accesibles

2026-06-15 • via Nuitee
G
glaucia luiza de • family_with_children • br
8
Boa estadia, excelente localiz, com bom custo benefício, aquecedor no quarto seria muito necessário
Pros:

Excelente localizaçäo, café da manhã bom com comida fresca e variada.

Cons:

O quarto não possui aquecedor, com as baixas temperaturas se faz necessário

2026-06-15 • via Nuitee
F
Felipe • solo_traveller • cl
8
2026-06-14 • via Nuitee
M
mara • extended_group • ar
9
Pros:

la atención en recepción fue excelente! un muy buen desayuno

2026-06-14 • via Nuitee
L
Luis • family_with_children • cl
10
2026-06-14 • via Nuitee
A
Abigail • solo_traveller • cl
7
2026-06-14 • via Nuitee
C
Carol • couple • cl
10
2026-06-13 • via Nuitee
D
David • solo_traveller • cl
9
2026-06-11 • via Nuitee
R
Riquelle • couple • br
10
2026-06-11 • via Nuitee
M
Mª Espedita • family_with_children • br
7
Valeu a estadia pela excelente localização.
Pros:

O Hotel é muito bem localizado, num bairro elegante, próximo de tudo, com acesso a metrô, shoppings, sky costaneira, mine mercados, etc. As acomodações atendem pelo custo benefício. O café da manhã é bom, mas não tem variedades. Não gostei da limpeza do quarto, deixou muito a desejar! O pessoal da recepção até que são atenciosos.

Cons:

Da limpeza do quarto

2026-06-10 • via Nuitee
A
ANDREA • solo_traveller • br
10
Trip das irmãs
Pros:

A localização é excelente próximo de muitas atrações sendo possível fazer muitas coisas caminhando, próximo do metrô que facilita outros deslocamentos. Café da manhã muito bom e ótimo atendimento.

Cons:

Cortinas Black out que não cobriam 100% das janelas e tb um aparelho com uma luz verde que deixava o quarto com claridade.

2026-06-08 • via Nuitee