AS Resto,Café & Hotel Mitra RedDoorz

Hotels
•
RedDoorz
3 (2 reviews)
Jalan Pendidikan , Berastagi , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Cons:
Unhygienic rooms
Poor service quality
Inconvenient location and amenities
Low value for money
Bad food and beverage offerings
Overall terrible experience with staff and management

Categories

Cleanliness
3
Guests were highly dissatisfied with the cleanliness levels, citing it as a major drawback of the hotel.
Service
3
Service was a key point of contention, with guests facing delays and unprofessional behavior from staff.
Location
5
Mixed feedback on location, with some guests mentioning inconvenience due to cold weather and maintenance issues.
Room Quality
4
Guests reported issues with the room, including water supply disruptions and unpreparedness upon arrival.
Amenities
3
Amenities were lacking according to guests, with complaints about essential services like water supply and heating.
Value for Money
2
The perceived value for money was low, as guests felt the services provided did not justify the cost.
Food and Beverage
2
Food and beverage services were criticized, with no positive mentions from guests.
Overall Experience
2.5
The overall experience was overwhelmingly negative, with multiple issues leading to a poor guest impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 13:35

Property Description

Modern and Comfortable Rooms
Enjoy a relaxing stay in our air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a flat-screen TV and cozy furnishings for your comfort.

Convenient Location
Located just 27 km from Mount Sinabung, our hotel offers easy access to nearby attractions and scenic spots. Explore the beauty of Berastagi and its surroundings from our centrally located property.

Warm Hospitality
Experience top-notch service and hospitality during your stay with us. Our friendly staff is dedicated to ensuring you have a memorable and enjoyable visit to AS Resto, Café & Hotel Mitra RedDoorz.

To book your stay at AS Resto, Café & Hotel Mitra RedDoorz and enjoy all these wonderful amenities, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

3
Based on 2 reviews
Cleanliness: 3
Service: 3
Location: 5
Room Quality: 4
Amenities: 3
Value for Money: 2
Food and Beverage: 2
Overall Experience: 2.5
F
Faradilla • review category business travellers • my
1
Bad
Cons:

It's was really bad experiences I ever had. The cleanliness was so bad. We arrived at 8pm but the the room still not ready. This area was cold, but the water heater had been switch off by the hotel until we asked to on. the second nite the water supply off also until 630 am. we asked the staff and owner to on back. I was do the complain to the owner and then the owner was scolding me and asked me to go out, It was terrible! please banded this hotel please. can see on my tiktok.. https://vt.tiktok.com/ZSMFnnbnt/

2025-02-17 • via Nuitee
N
Nor • family with young children • my
5
Passable
2024-06-27 • via Nuitee