JEN Kunming Hotel - Shangri-La Group

Hotels
•
Shangri-La Hotels and Resorts
8.6 (61 reviews)
No. 88 Dongfeng East Road, Kunming, Yunnan, 650051 , Kunming , CN
86-871-63639999

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Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Books
Health club
Free WiFi
24-hour front desk
Luggage storage
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast variety
Good location
Well-maintained facilities
Cons:
Limited dining options
Not all staff speak English

Categories

Cleanliness
8.49
Clean and well-maintained.
Service
8.96
Staffs are very helpful, especially the front desk and concierge.
Location
9
Excellent location next to metro line 3; very close to the ancient city center and other attractions.
Room Quality
7.95
The rooms are on the smaller end but very comfortable.
Amenities
8.48
Gym is huge and offers a lot of variety.
Value for Money
8.44
Great value for price.
Food and Beverage
8.99
One of the best breakfasts we had in Yunnan - a lot of variety for everyone.
Overall Experience
8.46
Overall a very positive experience, well worth a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:48

Property Description

Recreational Amenities: Unwind at the health club, indoor pool, and steam room during your stay.

Delicious Dining: Indulge in a satisfying meal at the hotel's restaurant or enjoy daily buffet breakfasts.

Convenient Features: Benefit from complimentary wired and wireless internet, valet parking, and 24-hour front desk services.

Book your stay now at JEN Kunming Hotel - Shangri-La Group to experience luxury and comfort in Kunming.

Important information:

  • Pool access available from 6:00 AM to 10:30 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 61 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.46
D
Dorothy • couple • sg
10
Enjoyable & comfortable
Pros:

Room is clean & quiet; gym is fabulous; breakfast is fantastic & many varieties; staffs are polite & helpful 👍

Cons:

Hotel should consider to set up self laundry service

2026-03-24 • via Nuitee
P
Peter • couple • sg
9
Very comfortable and pleasant stay. Staff were very polite.
Pros:

It’s close proximity to Tuodong Station (150m).

Cons:

The types of food provided for the breakfast buffet is 90% unchanged. We stayed here for 4 nights and so would have been refreshing to see some changes to the spread.

2026-03-13 • via Nuitee
R
Rassarin • family_with_children • th
9
2026-03-10 • via Nuitee
J
Jonathan • couple • sg
10
2026-03-07 • via Nuitee
舒芩 • extended_group • tw
10
2026-02-22 • via Nuitee
L
László • couple • hu
10
Pros:

A reggeli és a személyzet szuper

2026-01-26 • via Nuitee
M
Michelle xueyu • couple • no
10
2026-01-23 • via Nuitee
M
Michelle xueyu • couple • no
10
2026-01-23 • via Nuitee
Z
ZE NAN • couple • tw
10
2026-01-22 • via Nuitee
J
John • couple • gb
9
Pros:

Wonderful hotel next door to the underground station - staff were very helpful and attentive and the rooms were stylish and comfy. Breakfast was great too.

2026-01-21 • via Nuitee
G
Goran • couple • hr
10
2026-01-20 • via Nuitee
E
Elise • family_with_children • us
10
Best hotel we stayed at in Yunnan
Pros:

The condition of the rooms was great. Facilities were excellent

Cons:

Nothing

2026-01-19 • via Nuitee
G
Gabriel • couple • es
10
2026-01-16 • via Nuitee
G
Gabriel • solo_traveller • es
10
2026-01-16 • via Nuitee
A
Adelene • couple • my
9
the stay was great and the staff was friendly.
Pros:

the location is great!

Cons:

nothing.

2026-01-13 • via Nuitee
M
Michelle xueyu • family_with_children • no
10
2026-01-02 • via Nuitee
M
Michelle xueyu • couple • no
10
2026-01-02 • via Nuitee
N
Nurdeen Fazwi • family_with_children • my
10
2025-12-30 • via Nuitee
G
Gary Tng • couple • sg
10
2025-12-29 • via Nuitee
C
Chris • extended_group • sg
8
2025-12-28 • via Nuitee