ibis Mumbai Airport - An Accor Brand

Hotels
ibis
6.5 (1512 reviews)
Nehru Road, Ville parle (E), Western Expressway, Near Domestic Airport , Mumbai , in

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Polite staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Not worth the price

Categories

Cleanliness
5.46
Reviews indicate a lack of cleanliness with towels not feeling fresh and issues with room cleanliness.
Service
6.93
Mixed reviews; some mention helpful staff, but also reports of rude front desk service.
Location
8.97
Multiple reviews highlight the excellent location near the airport.
Room Quality
5.42
Guests noted rooms were small and lacking essential amenities, not reflective of a 4-star standard.
Amenities
6.45
Limited amenities reported and lack of proper functioning facilities.
Value for Money
4.91
Several reviews criticize the hotel for not being worth the price charged.
Food and Beverage
7.46
Some guests enjoyed breakfast, though it was noted to be just okay.
Overall Experience
6.43
Overall mixed feelings; some positive highlights but significant concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:02

Property Description

Convenient Location
Located near major attractions like Jio World Convection Centre and with easy access to both the Bombay Exhibition Centre and Chhatrapathi Shivaji International Airport, ibis Mumbai Airport - An Accor Brand is the perfect choice for travelers seeking comfort and convenience.

Stylish Accommodation
The hotel offers stylish and elegant guestrooms equipped with modern amenities such as free high-speed internet access, flat-screen TVs, and tea/coffee making facilities. The en suite bathrooms come with complimentary toiletries and a hairdryer for added convenience.

Dining Options
Guests can enjoy a delicious selection of international dishes at the 24-hour Spice It Restaurant and unwind at the Chic Bar - The Hub. With room service available, guests can indulge in in-room dining or savor a long breakfast from 4 AM until noon.

Experience a seamless blend of comfort and convenience at ibis Mumbai Airport - An Accor Brand. Book your stay now for a memorable experience!

Important information:

Please note that the property offers free shuttle transfer facility from the Mumbai Domestic Airport and paid transfer facility from the Mumbai International Airport.

Please note that vaccination certificate required for pet at the time of Check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs INR 50 per hour.

Location

Guest Reviews

6.5
Based on 1512 reviews
Cleanliness: 5.46
Service: 6.93
Location: 8.97
Room Quality: 5.42
Amenities: 6.45
Value for Money: 4.91
Food and Beverage: 7.46
Overall Experience: 6.43
V
Vakharia couple ch
3
2026-03-26 via Nuitee
N
Nirmal solo_traveller in
10
2026-03-24 via Nuitee
K
Kakirde couple in
9
2026-03-22 via Nuitee
S
Shruti couple in
6
2026-03-22 via Nuitee
N
Nurmayanti family_with_children id
9
2026-03-22 via Nuitee
G
Ganesh solo_traveller in
8
ok ok
Pros:

location

Cons:

the staff did not give my bill during early morning exit citing a reason audit is going on and promised me to send a soft copy via mail.
It never happened and I had to call up the ibis after trying to find the number through various efforts.
The promise was never kept by the staff and its a pity you have staff who do not care much

2026-03-21 via Nuitee
S
SURYATEJA couple in
8
Pros:

Privacy and the staff responce

Cons:

Space provided for the money do not worth it ( i took the hotel at a festival time )

2026-03-21 via Nuitee
R
rao family_with_children in
10
2026-03-20 via Nuitee
R
Rakesh Krishna solo_traveller in
7
2026-03-19 via Nuitee
Y
Yogesh G couple in
9
Comfortable and memorable
Pros:

Everything was as per our expectation and had prompt service / support from the team.

Cons:

Nothing in particular. Could have added an hour's concession for check out as we had an evening flight

2026-03-17 via Nuitee
U
Upnishad solo_traveller ch
10
2026-03-17 via Nuitee
A
Abraham family_with_children in
7
2026-03-17 via Nuitee
F
Felix solo_traveller in
2
Cons:

Very dirty rooms, poor hygiene and service attitude.

2026-03-17 via Nuitee
S
Scott solo_traveller au
6
Ok for an over night airport stay for the price, do not expect s lot.
Pros:

Location

Cons:

Need new linen, bathmatt was mouldy dirty stained. Staff harassed me for feedback. One even hovered over me at breakfast and then to take a picture of my feedback.

2026-03-17 via Nuitee
H
Hi solo_traveller in
8
2026-03-16 via Nuitee
S
Shilpa family_with_children in
6
Okay
Pros:

Location

Cons:

Room service was not up to the mark at all

2026-03-16 via Nuitee
V
Vincent solo_traveller gh
8
2026-03-16 via Nuitee
C
Carl family_with_children gb
8
Great value stay close to airport
Pros:

Everything you expect from a budget chain hotel. Safe, clean, comfortable and really good value for money. Staff were very friendly and helpful. On-site bar and restaurant. Close to the airport. Would definitely recommend over independent hotels in the area.

Cons:

Added quite a few % charges onto the bar and restaurant bill so the prices aren't as cheap as they appear - beware.

2026-03-15 via Nuitee
C
Christian solo_traveller in
4
2026-03-13 via Nuitee
R
Rizwan family_with_children in
7
2026-03-13 via Nuitee