GLANDON Rooms Haldenhof - Self-Check-In

Hotels
8.8 (828 reviews)
Haldenstrasse 21 , Luzern , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Cons:
High parking fees
Check-in issues

Categories

Cleanliness
8.44
Clean, cosy, warm and quiet; however, there were some concerns about the extraction fan and odd smells.
Service
8.91
Some reviews mention smooth self-check-in, but there were issues with contactless check-in, indicating a need for improvement.
Location
9.45
Great central location close to amenities and attractions, reviewed positively across multiple entries.
Room Quality
8.9
Modern and clean rooms, though some amenities were lacking; otherwise well-appointed and comfortable.
Amenities
8.43
Basic amenities with some missing items in the kitchen, but otherwise satisfactory for a short stay.
Value for Money
8.39
Overall good value for money, though parking is expensive; guests felt the price was justified for the value received.
Food and Beverage
8.94
No specific mentions, assumed standard quality for a hotel tier.
Overall Experience
8.91
Generally positive reviews, highlighting clean and comfortable stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Modern and Convenient Accommodation
GLANDON Suites - Self Check-in Hotel offers sleek rooms with a flat-screen TV, desk, and coffee machine. Some rooms even feature a kitchen for added convenience.

Prime Location
Located in the Old Town district of Luzern, our hotel is within walking distance to popular attractions like Lion Monument and Lucerne Station. Enjoy easy access to the city centre and nearby landmarks.

Effortless Check-in and Connectivity
Benefit from express check-in/out services and stay connected with complimentary WiFi throughout the property. Book your stay at GLANDON Suites - Self Check-in Hotel for a hassle-free experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 828 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
Z
Zhi Kai • family_with_children • sg
8
2026-10-30 • via Nuitee
S
Susie • couple • us
8
Pros:

I didn't like the first room, 110, as it wasn't the same as the picture of what I booked. It wasn't at all convenient with the balcony off the bedroom and very disappointing. Switching to room 109 was a massive improvement. The customer service assistance was excellent.

Cons:

The check in process was very onerous. Room 110 was VERY inconvenient and I wouldn't stay in that room again.

2026-10-30 • via Nuitee
N
Noel • couple • au
9
Pros:

Our four nights in Glandon Rooms was very enjoyable and close enough to town that we could walk from the train station with our bags. (Okay, it was almost too far for my wife.) it was easy to access the town and visit various places, especially the Lion Monument and access the boat for a tour up Riki.

2026-10-30 • via Nuitee
S
Sushrut • family_with_children • in
10
2026-10-29 • via Nuitee
A
Annika • couple • de
7
Pros:

Die Einrichtung ist sehr schön. Auch liegt die Unterkunft zentral - allerdings mit einem bescheidenen Hinterhofausblick.

Cons:

Ich habe mehrfach versucht, Kontakt zu den Vermietern aufzunehmen, da es in Luzern für Übernachtungsgäste eigentlich eine Gästekarte gibt, die vielfältige Vergünstigungen bietet. Ich habe nie eine Antwort erhalten. Das ist sehr ärgerlich und letztlich teuer. // Zudem werden täglich die Handtücher gewechselt, ohne dass man, wie heute sehr verbreitet, signalisieren kann, ob das überhaupt erforderlich ist. Das finde ich unökonomisch (und unökonomisch).

2026-10-29 • via Nuitee
Y
YiTing • solo_traveller • tw
8
Pros:

全自助check in 有可以在入住前寄存行李的空間
抵達前指示很明確

Cons:

no A/C

2026-10-29 • via Nuitee
M
Masahiro • family_with_children • es
8
2026-10-25 • via Nuitee
N
Noel • couple • au
9
The location and presentation of apartment was a great plus for our week in Lucerne and we would definitely opt to stay
Pros:

Clean,well appointed and good location. Very convenient for using public transport for local sightseeing and day trips.

Cons:

Lack of power points for charging devices (phones ipads cameras hearing aids toothbrushes etc) for two people the only negative A power-board near tv would be useful.

2026-10-25 • via Nuitee
E
Emiri • solo_traveller • jp
5
Expensive apparemment with weak trouble shooting system
Pros:

Very quite at night thanks to the location. Kitchen was clean and convenient. Room is small, so easy to move around.

Cons:

There was no microwave. Room is smaller than the photo presented at Booking.com. No door at the shower room. The ventilator at the shower room last approximately 60minutes after I turned off the switch. The worst thing was the instructions for luggage locker. Since there was nobody in the hotel reception, I needed to call to solve the luggage locker issue. The operator was not responsible for solving the issue, and repeated that what she could do is sending a technician next day. If there was no trouble, self-check-in system works. But I had an impression that the item needs improvement in case of problem arises.

2026-10-25 • via Nuitee
S
Susan • couple • us
8
It worked out well go us for one night as we came in a day earlier than exp
Pros:

Clean and comfortable. Strange not being staffed but staff was responsive.
Bus stop close by to the train station

Cons:

Unable to request extra pillows as no staff on duty.

2026-10-25 • via Nuitee
P
Pamela • couple • us
10
2026-10-24 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Everything. We loved the exposed beams. The couch was comfortable after a long day of exploring. The bed was comfy, and the shower was hot. It's a great location. The loft was quiet. The host responds quickly. Having a laundry on site was helpful.

2026-10-23 • via Nuitee
R
Ruddy • couple • us
9
Great location
Pros:

Great location, a spacious room, and a convenient kitchen.

Cons:

The bed wasn’t very comfortable, and the check-in process could be smoother.

2026-10-21 • via Nuitee
J
Josephine • couple • us
6
2026-10-21 • via Nuitee
C
Carolina • family_with_children • ar
10
Pros:

Todo excelente

Cons:

Nada que decir

2026-10-20 • via Nuitee
N
Nicole • family_with_children • ch
7
2026-10-19 • via Nuitee
C
Chrige • couple • ch
9
2026-10-18 • via Nuitee
N
Nasir • couple • in
7
Pros:

Location

Cons:

The liquid for dish wash wasn’t provided The gas stove was not available

2026-10-17 • via Nuitee
K
KE • couple • cn
10
很好
Pros:

位置很好，房间很大，有个不错的客厅。

Cons:

都挺好

2026-10-17 • via Nuitee
T
Tirsa • family_with_children • mx
7
2026-10-16 • via Nuitee