The Pearls of Umhlanga, or Oceans Apts

Hotels
6.7 (611 reviews)
6 Lagoon drive Umhlanga , Durban , za

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Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Safe area
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
4.35
Multiple mentions of dirty and dingy conditions, with specific complaints about poor linen and towels.
Service
8.31
Standard service standard for a hotel of this rating, although some concerns about responsiveness.
Location
9.35
Consistently praised for its perfect location and walking distance to amenities.
Room Quality
5.31
Many issues reported regarding room conditions, including broken features and mismatched expectations.
Amenities
6.34
Some amenities need upgrading; overall impression is of a lack of quality.
Value for Money
5.3
Guests felt misled and believed they overpaid for the quality received.
Food and Beverage
7.35
No specific feedback provided, assumed standard quality.
Overall Experience
7.32
Mixed feelings about the stay, impacted heavily by location and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:07

Property Description

Sustainable Beachfront Luxury:
Pearls of Umhlanga Apts, a beachfront aparthotel in Durban, offers sustainable accommodation with breathtaking sea views. Enjoy private parking on site and unwind by the pool bar overlooking the ocean.

Modern Amenities:
Indulge in units with cable flat-screen TVs, fully equipped kitchenettes, and stylish bathrooms with walk-in showers and complimentary toiletries. The property boasts a child-friendly buffet restaurant for your dining pleasure.

Family-Friendly Fun:
Families are catered for with a children's playground and bicycle rental service. Explore nearby attractions like Umhlanga Main Beach and Bronze Beach. Book your stay at Pearls of Umhlanga Apts for an unforgettable beach getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM

Location

Guest Reviews

6.7
Based on 611 reviews
Cleanliness: 4.35
Service: 8.31
Location: 9.35
Room Quality: 5.31
Amenities: 6.34
Value for Money: 5.3
Food and Beverage: 7.35
Overall Experience: 7.32
M
Mhaule • solo_traveller • za
10
Excellent service
Pros:

The rooms and the view

Cons:

Rooms service was not properly explained

2026-06-04 • via Nuitee
D
Donald • couple • za
10
Everything was perfect
Pros:

I recommend the capital anywhere in Southern Africa, everything is always perfect

Cons:

Nothing

2026-05-26 • via Nuitee
J
Jacques Bakkes • family_with_children • za
3
Pros:

View.

Cons:

On arrival we were assisted by security to gain access. This had to be repeated to the following day until we were able to do our biometrics. Biometrics took 3 hours to eventually be operational.

2026-05-25 • via Nuitee
A
A B • solo_traveller • za
1
2026-05-22 • via Nuitee
D
Dudu • solo_traveller • za
8
2026-05-21 • via Nuitee
M
Mohammed Adeel • couple • za
6
2026-05-21 • via Nuitee
H
Henok Teklay • solo_traveller • dm
6
Pros:

Location

2026-05-14 • via Nuitee
Y
Yanga • solo_traveller • za
9
Pros:

The location is perfect and I enjoy my stay.

2026-05-14 • via Nuitee
S
Steyl • couple • za
2
Pros:

Nothing

Cons:

How it is advertised and what you get, is 2 different pictures. And huge additional costs charge for a 1 night stay. Very dissapointed. But the staff were accommodating in refunding some of the money. A hotel booking would have worked better for same amount of money charged.

2026-05-12 • via Nuitee
S
Schneider • couple • us
8
2026-05-11 • via Nuitee
N
Ngubane • solo_traveller • za
1
Pros:

None

Cons:

All

2026-05-08 • via Nuitee
C
chris • couple • za
10
2026-05-05 • via Nuitee
J
Joseph • couple • za
7
It was ok for over night stay
Pros:

The view and security were very good.

Cons:

I paid almost double what I expected. I asked if this could be looked into, but I haven't received an update. The other thing is that I had a cold shower in the evening, and in the morning not happy with that.

2026-05-04 • via Nuitee
S
Sipho • solo_traveller • za
10
2026-05-02 • via Nuitee
B
bestblessing • solo_traveller • cd
9
Pros:

View

Cons:

Nothing

2026-05-02 • via Nuitee
A
Andre • solo_traveller • za
10
2026-04-29 • via Nuitee
K
Kerisha • solo_traveller • gb
8
2026-04-28 • via Nuitee
B
bestblessing • solo_traveller • cd
8
Pros:

View

Cons:

Nothing

2026-04-28 • via Nuitee
M
Mosiuoa • couple • za
8
Pros:

Location

Cons:

Drainage was not in good condition

2026-04-20 • via Nuitee
S
Shahil • solo_traveller • za
8
2026-04-17 • via Nuitee