Hotel Casa Ki'iil San Juan La Laguna

Le personnel est excellent

The view and entire ambience was so beautiful, staff were kind and welcoming. The rooms are very basic but clean and comfortable but the view of lake Atitlan from my room was divine! That made up for the room being basic .

Just a bit pricey, but worth to try booking directly with the property. The property is quiet, relaxing and the included breakfast was so good!!!

I enjoyed my stay here. It's like paradise, the staff are very helpful and excellent.

Very nice place to stay, service were good but quite limited breakfast option and no room cleaning. People were very nice to attend us in general

Everybody at the hotel was extremely friendly and helpful they make you feel like you are family

Quiet and have a beautiful view

This hotel was wonderful. The staff were so welcoming, breakfast was tasty. It was quiet and relaxing. A 7 minute walk to the main area / where you get off the boat and about a 3 minute walk to the closest restaurant. They have a boardwalk right into the lake which is nice for an evening drink. The room was clean and well stocked with a great view of the lake. Wish I could give them more than 5 stars.

The place is on the lake, breakfast was good, and it's a short walk to Le Calle de las Sombrillas

The staff was very, very accommodating. The rooms are clean and quiet. The private beach is lovely, and there is a free use of a kayak if that is what you are into. Breakfast was delicious. It was so nice to sit and have coffee and breakfast on fhe water. I would highly rexommemd for fhe price

I book properties based upon reviews and factors such as parking, breakfast, hotel etc. This should be listed as a hostel. All roads directly to the hostel were closed due to work by the municipality. This is ongoing improvement work on multiple streets. I was not given notification. After driving for 3 hours to arrive and find out you can’t get to the hotel is not a great feeling. Then to be told it’s only a 2 minute walk from a gas station. Also to park at a gas station and tell the attendant we’re leaving the car. The walk was only partially paved and down a steep slope. Not fun with luggage. Then through a dirt path with lighting with aggressive dogs. Don’t let the pictures fool you of the quality of the rooms. Stepping into the tub to shower was horrible as it felt like I was going to break through to the floor below. There was a ceiling fan in the room but you couldn’t put it on to sleep because it only worked with its light on. The dogs started barking at 4am and NEVER stopped. The trucks on the main road used their engine brakes starting at 4:30. Also their air horns. We were given a choice of 3 times for breakfast. We chose the latest which was 8:30. At 8:22 the hotels administration was on the phone looking for the employees that worked in the kitchen. This is my second time to Lake Atitilan. DON’T GO. The Internet is lying to you. Stay in Antigua or Guatemala City. The lake area is dirty and there is garbage everywhere.

I had a lovely stay here. As a single women traveling alone I felt very safe at this location.

It was close enough to walk into the city for meals, shopping, and exploring. The boat dock is also within walking distance if you want to explore other towns.

I was served coffee and breakfast every morning on the dock which was delicious. The staff was very kind and accommodating. Some of them even spoke english which I found uncommon around the lake.

Highly recommend staying in one of the two private rooms with lake view and private bathroom and shower. The shower has hot water which is also uncommon around the lake. 10/10 all around.

This hotel is right by the water and have a private beach. It is 10 or 15 minutes walk from the city could be a little bit difficult walk at night.

They were very accommodating and upgraded our room and had the tiniest most adorable kitten on site that became our best friend! Very well priced and will be back with friends in the future .

Esta frente al lago, muy buena limpieza. El personal muy atento. Accesible a pie al muelle y al centro

Personal bei Fragen ansprechbar und hilfsbereit. Zimmer sehr hellhörig.

Overall property it’s very pretty with a stunning view of the lake. The only thing that was a big disappointment and frustrating were bedbugs on the single bed close to window in room five. Haven’t experienced any bug bites outside while exploring the town. The bites appeared the morning of being in the bed.

Gray stay! Awesome service. We had breakfast on the dock each morning. Front desk hooked us up with an awesome
Guide to hike. Highly recommend!!! Had an amazing stay!

un lugar sencillo, limpio y agradable, con muelle propio y acceso al lago y en un área alejada y tranquila