Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good amenities
Cons:
Room size
Cleanliness issues
Average food quality

Categories

Cleanliness
7.98
There were mentions of cockroaches in the room, albeit promptly addressed.
Service
9.45
Guests appreciated the helpfulness and professionalism of the staff and concierge.
Location
9.49
The hotel's location is central and convenient for visiting tourist attractions.
Room Quality
8.44
Rooms were described as beautiful but somewhat small and dark.
Amenities
8.97
The gym, pool, and rooftop bar received positive mentions.
Value for Money
7.93
Some comments about high prices in surrounding restaurants and average buffet food.
Food and Beverage
7.48
Buffet quality was considered average, and overpriced local dining was noted.
Overall Experience
9.05
Overall, guests had a very good experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:09

Property Description

Luxurious Accommodation
Experience comfort and convenience at Aira Hotel Bangkok Sukhumvit 11. Our air-conditioned rooms come with free WiFi, private parking, and room service. Enjoy a restful stay with amenities like a flat-screen TV, safety deposit box, and city views in select rooms.

Top-Notch Facilities
Unwind at our fitness centre, outdoor pool, and sun terrace. Indulge in delectable meals at our on-site restaurant. Start your day right with a buffet or continental breakfast.

Prime Location
Conveniently situated in Bangkok, explore nearby attractions like Central Embassy and Emporium Shopping Mall. With a paid airport shuttle service, your travel arrangements are hassle-free. Book your stay at Aira Hotel Bangkok Sukhumvit 11 for a memorable experience.

Important information:

• Group Bookings (4 rooms or more): full payment is required. All payments are nonrefundable. The reservation Department will contact and send the payment link to you. If no payment confirmation is received, the hotel reserves the right to cancel the group booking without prior notice.

• Long Stay Bookings (25 nights or more): A deposit of 50% of the total stay is required upfront at least 7 days after booking confirmation. All payments are nonrefundable. The reservation Department will contact and send the payment link to you. If no payment confirmation is received, the hotel reserves the right to cancel the group booking without prior notice.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 9862 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
D
Darion couple gb
10
Very good stay.
Pros:

Very nice property

2026-07-04 via Nuitee
K
KHALID solo_traveller sd
10
Pros:

Excellent staff.

2026-07-04 via Nuitee
D
Danielle couple gb
7
Nice hotel!
Pros:

Very central from loads of restaurants. The bed was very comfortable

Cons:

Staff weren’t very welcoming, the city view we had found of been better .

2026-07-04 via Nuitee
L
Lior couple il
7
2026-07-04 via Nuitee
C
Caroline solo_traveller se
10
Pros:

The location is amazing. Great for first time comers.
Great breakfast, a dreamy swimming pool, very friendly staff, great clean, beautiful room.

Our minibar wasn't working. I contacted the staff. They sent a technician to the room. Did not solve the problem. The next day I complained again and they changed it to one that did work. At checkout, I asked them if they could not charge for the bucket of ice I had ordered because our drinks were warm and they very kindly obliged.

I need to mention Deng, a really friendly concierge that works at the hotel. Always ready to help you out with calling a cab, taking you to the massage parlor in the hotel car or just anything you might need. The guy is know-all.

Their rooftop is an "I'm-in-a-movie" kinda experience. Beautiful, amazing music, and delicious hand crafted cocktails. All for quite ok prices for the atmosphere you get. This hotel is a gem that should cost way more than they do. Totally worth it.

Cons:

Nothing. The stay was absolutely wonderful.

2026-07-04 via Nuitee
R
Russel couple au
9
Pros:

Busy, fun location, hotel very clean, staff amazing, short walk to BTS, station.
Breakfast and facilities very good, 2nd time I’ve stayed here, will definitely stay again.

2026-07-04 via Nuitee
حربي couple kw
10
2026-07-04 via Nuitee
S
Shlomo Basom solo_traveller il
9
Pros:

ברצוני להמליץ בחום על מלון Aira Bangkok.

בחרתי בחדר עם ג'קוזי, והוא היה מרווח, נקי, מעוצב ונוח מאוד – מושלם למי שמחפש מנוחה ורוגע אחרי יום עמוס בעיר.

הצוות היה אדיב, מקצועי וזמין לכל בקשה, והעניק שירות ברמה גבוהה לאורך כל השהות.

אחד היתרונות הבולטים הוא הגישה לטרקלין, שבו מתקיים מדי יום בין השעות 17:00–18:00 Happy Hour הכולל משקאות אלכוהוליים, כיבוד מגוון ואווירה נעימה.

מיקום המלון מצוין – במרחק הליכה קצר מתחנת הרכבת העילית BTS Nana, מה שמאפשר הגעה נוחה ומהירה לכל מוקדי העניין בבנגקוק.

לסיכום, נהניתי מאוד מהשהות במלון, ואני ממליץ עליו בחום לכל מי שמחפש שילוב של נוחות, שירות מעולה ומיקום מצוין.

Cons:

בסך הכול נהניתי מאוד מהשהות במלון, אך חוויית הצ'ק אאוט הייתה מעט לא נעימה.

בעת העזיבה נאמר לי שחסר חטיף בוטנים מהמיני בר ושעלי לשלם עבורו. הסברתי לצוות שאני זוכר בוודאות שהחטיף כלל לא היה בחדר כשהגעתי. לאחר שעמדתי על כך, התבקשתי למלא הצהרה בכתב שהמוצר לא היה קיים בעת הכניסה לחדר, ובכך הסתיים העניין ללא חיוב.

אני מעריך את העובדה שלא חויבתי בסופו של דבר, אך הייתי ממליץ למלון להקפיד יותר על בדיקת תכולת המיני בר לפני כניסת האורחים, כדי למנוע אי־נעימות מיותרת בעת הצ'ק אאוט.

2026-07-04 via Nuitee
Z
Zakariya couple om
9
2026-07-04 via Nuitee
S
SHREYAS family_with_children in
8
2026-07-04 via Nuitee
A
Ahmad solo_traveller ae
6
2026-07-04 via Nuitee
I
Issoufaly couple re
8
2026-07-03 via Nuitee
R
Rene couple nl
8
Good come back again
Pros:

Staff location service

Cons:

Breakfest not good

2026-07-03 via Nuitee
S
Sophie solo_traveller il
9
2026-07-03 via Nuitee
H
Hamad extended_group bh
9
โรงแรมสะอาด และlocation perfect ถ้ามีโอกาสจะกลับมาใช้บริการอีก และจะแนะนำให้เพื่อนมาเข้าพัก
Pros:

สะอาด สะดวก

Cons:

ไม่สามารถbooking ห้องพักติดต่อกันหลายคืนต้องbook วันต่อวัน พนักงานรีเซฟชั่นมีการช่วยเหลือดี พนักงานF&B ควรยิ้มแย้มเวลาGuestถามควรตอบแบบไม่แสดงสีหน้าเหยียด Bellboy เวลาGuestเรียกรถบริการโรงแรมไปสั่งสนามบินควรแจ้งGuest เรื่องราคาก่อน ( อยากให้ตรวจสอบเรื่องราคารถตู้บริการอีกเพราะราคาแพงจนคิดว่ามันไม่เหมาะสมถ้าจะให้เปรียบราคาที่เรียกแท็กซี่ทั่วไปเป็น3เท่าเลยแอบเสียความรุ้สึก และไม่ครวเอาเปรียบลูกค้าคะ

2026-07-03 via Nuitee
P
Poramet couple de
9
2026-07-03 via Nuitee
M
megan couple za
10
2026-07-03 via Nuitee
Y
Yavin Kentish couple mu
7
2026-07-03 via Nuitee
B
Barry couple ph
9
It’s a nice stay just checking in was the worst part.
Pros:

It’s a very nice hotel.

Cons:

We waited 4 hours in the lobby to have our room available even though we booked a room with a lounge access.

2026-07-03 via Nuitee
E
Emily-jayne couple gb
9
Pros:

So clean modern and room was amazing and so was the bed. The pool area was gorgeous and staff were so nice!

Cons:

Only thing was they charged us £11 for 2 large Evian waters they were left on the side so thought they came included in the room and then got charged at the end apart from that stay was brilliant would definitely recommend

2026-07-03 via Nuitee