The Cornwall Hotel Spa & Lodges

Hotels
8.5 (2670 reviews)
Pentewan Road, Tregorrick , St Austell , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Beautiful surroundings
Excellent food
Cons:
Dirty cutlery
Poor service in isolated incidents
Room configuration issues

Categories

Cleanliness
7.83
Several comments noted dirty cutlery and crockery, affecting the overall impression of cleanliness.
Service
8.8
The staff were described as friendly and attentive, with some exceptions noted in isolated experiences.
Location
8.84
No issues mentioned; positive sentiment about location inferred from overall positive reviews.
Room Quality
8.29
Rooms were generally well-received, though issues with room configuration were noted.
Amenities
8.32
Facilities like the spa were appreciated, though some comments indicated potential for improvement.
Value for Money
8.78
Guests felt value was acceptable given the general positives, though some questioned specifics.
Food and Beverage
8.33
Overall good feedback on food quality; however, issues with service during meal times affected perception.
Overall Experience
8.8
Positive overall sentiment expressed in multiple reviews, indicating satisfaction despite a few grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:05

Property Description

Luxurious Spa, Gym, and Infinity Pool
The Cornwall Hotel Spa and Estate boasts a stunning 19th-century manor house set in 43 acres of parkland, offering guests a luxurious spa, a fully equipped gym, and an inviting infinity pool to relax and unwind.

The Clearing Spa and Tennis Courts
Guests can indulge in complimentary access to The Clearing Spa, featuring a bubble pool, sauna, and steam room for the ultimate relaxation experience. For the more active guests, the hotel also offers tennis courts for a friendly match under the sun.

Award-Winning Dining Experience
Treat your taste buds at The Restaurant, renowned for its relaxed atmosphere and awarded AA Rosette for its delectable dishes crafted from local produce. Whether enjoying sharing plates at the bar or dining al fresco on the terrace, guests are in for a culinary delight.

Book now to experience the perfect blend of luxury, relaxation, and culinary excellence at The Cornwall Hotel Spa and Estate.

Important information:

Guests who wish to dine in one of the onsite restaurants must reserve tables when booking, to avoid disappointment. Guests are advised the same card that was used to make the booking will be required to take the payment. Please note that dinner, bed and breakfast includes a 3-course dinner at Elephant Brasserie. The following room types have extended check-out available until 11:00: Superior Double Room Standard Double Room Deluxe Double/Twin Room Luxury Double or Twin Room Guests staying in the Woodland Lodges, please note that there is a security deposit of GBP 200 that is taken upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. Please note that accommodations with a hot tub, the hot tub is ready to be used from the second day only. Children under 16 years must be accompanied by an adult in the leisure facilities and swimming pool. Restricted Swimming times apply to children using the swimming pool and leisure facilities - please check with hotel for full details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2670 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
S
Sharon couple gb
9
Very good
Pros:

Wonderful spa

Cons:

Bathroom
Shower had lots of marks on it

2026-08-29 via Nuitee
D
David couple gb
7
hotel was comfortable,well positioned and ideal for a base to to travel around.
Pros:

room was comfortable and well serviced.

Cons:

On the day we arrived we decided to have a drink in the bar,service was very slow,there was only one person serving,I waited a long time to get two drinks.
Also I decided to have a ham and cheese open sandwich which was £11.00 when it came it was very small and definitely not worth the money.
we stayed for 4 nights,we never ate or drank in the hotel again.

2026-08-28 via Nuitee
G
Gary couple gb
5
Pros:

The hotel needs a little TLC
especially the room balconies.
Breakfast needs to be improved. Food Under heat lamps far to long not being checked. Choice of fruit very limited.
Staff are mostly very young and not planning for this to be their future so its just a job.

2026-08-27 via Nuitee
A
Arif solo_traveller gb
1
Pros:

When we arrived and got in the lodge, complained about if some one could clean it but I was promised that they will send the cleaners tomorrow. Until i was there for 4 days no one came to clean. I would not recommend this place in anyway possible. One of the worst places i have spend money on.

Cons:

Its not clean. Everyone keep telling me different thing. Will never go there again

2026-08-27 via Nuitee
M
mcelwee solo_traveller gb
9
very pleasant would come back in November with wife
Pros:

working away didnt have time to use the spar , but the room was clean and cosy and the evening meal was good and also the breakfast was good and plentyful

Cons:

the surroundings was very pleasant and very quiet the room 130 was also very clean

2026-08-26 via Nuitee
P
Parmjit Kaur solo_traveller gb
10
Pros:

Welcoming team members and catered towards all our needs. Really good service. Facilities and kids are friendly. They had outdoor games and playground.
The Lodge was amazing and so comfortable.

2026-08-26 via Nuitee
H
Haas-Evans solo_traveller gb
9
2026-08-25 via Nuitee
M
Mr Dassen family_with_children nl
7
Good and could be even better
Pros:

Location of the park and the location of our lodge was the best with the jacuzzi with free view. Jacuzzi on this lodge was really nice.
We liked the walks to kingswoods and we did many daytrips to many places, so for us very good.

Cons:

The spa was crowden with locals. That is not per se a bad thing but our family was limited to a few hours a day in the pool and even than 2/3 of the pool was closed for local lane swimmers. Fitness center was overcrowded with local muscle boys and girls. All in all we barely use d the spa since it was not really relaxing.

We had to do a proper hoover of the house when we arrived to remove dust and spiders that were there for a long time. Crumbs on the chairs. If you stayed after us, please give a shout out to the proper cleaning.

The beds are 160cm singleq bed single matras. This was for us this was such a step back in comfort that we did not sleep well.

Last point are the fridge and dishwasher. The fridge had 2 shelves, but the freezer 4. So way to small. Secondly the plates were to big for the dishwasher, so it blocks the dishwasher from spinning. Better check this for hygiene before using any cutlery or dishes.

2026-08-25 via Nuitee
J
Jenny couple gb
6
2026-08-24 via Nuitee
C
Cédric family_with_children fr
9
Très beau séjour
Pros:

Pas de vis à vis depuis notre lodge, tout confort (machine à laver). Lodge spacieux et bien conçu, espaces optimisés.
Piscine et spa très biens. Restaurant agréable.

Cons:

Terrain de tennis pas du tout en état, comme le coin barbecue...
Hôtel un peu en retrait du centre de St Austell.

2026-08-24 via Nuitee
M
Margaret couple gb
8
2026-08-24 via Nuitee
D
Declan couple gb
9
2026-08-24 via Nuitee
M
Michelle solo_traveller gb
8
2026-08-24 via Nuitee
K
Kelly couple gb
7
Too many dogs not ideal for those with allergies and half terms are hectic not spa experience
Pros:

Stayed a few times, staff always welcoming thats all staff across the board. Great facilities! Amazing treatments!.

Cons:

We have respite care here as carers and we are parents but found the pool area this time to busy with kids running about (not ideal after having treatments). Also requested a double bed but had twin beds pushed together so big uncomfortable dip in the centre of the bed. Also noticed more dogs staying this time and having watched a dog owner let his huskys eat food from the plate was off putting. Can understand if this is what they do at home but not in a hotel eating area. Also people with allergies would struggle with the amount of dogs that now stay.

2026-08-24 via Nuitee
L
Lee couple gb
9
2026-08-24 via Nuitee
G
Greeshma family_with_children gb
5
2026-08-23 via Nuitee
B
Barbara couple ch
7
Beautiful setting
Pros:

Very pretty location, good restaurant for evening menu, breakfast ok, but not as good as in other places.

Cons:

Breakfast could inprove, spa bookings sold out on 2 days, no possibilities to book.

2026-08-23 via Nuitee
N
Nicholas family_with_children gb
8
Staff were fantastic esp the bar staff
Pros:

Location , staff , concept of the condition and SPA was great facility but general tired looking around pool area

Cons:

Was a little tired for the money - expected slightly more for £1900 for 5 nights . Jacuzzi was old

2026-08-23 via Nuitee
J
Jacqueline solo_traveller gb
9
2026-08-23 via Nuitee
G
Gabriela family_with_children pl
8
2026-08-22 via Nuitee