The Cornwall Hotel Spa & Lodges

Hotels
8.5 (2597 reviews)
Pentewan Road, Tregorrick , St Austell , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Beautiful surroundings
Excellent food
Cons:
Dirty cutlery
Poor service in isolated incidents
Room configuration issues

Categories

Cleanliness
7.83
Several comments noted dirty cutlery and crockery, affecting the overall impression of cleanliness.
Service
8.8
The staff were described as friendly and attentive, with some exceptions noted in isolated experiences.
Location
8.84
No issues mentioned; positive sentiment about location inferred from overall positive reviews.
Room Quality
8.29
Rooms were generally well-received, though issues with room configuration were noted.
Amenities
8.32
Facilities like the spa were appreciated, though some comments indicated potential for improvement.
Value for Money
8.78
Guests felt value was acceptable given the general positives, though some questioned specifics.
Food and Beverage
8.33
Overall good feedback on food quality; however, issues with service during meal times affected perception.
Overall Experience
8.8
Positive overall sentiment expressed in multiple reviews, indicating satisfaction despite a few grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:05

Property Description

Luxurious Spa, Gym, and Infinity Pool
The Cornwall Hotel Spa and Estate boasts a stunning 19th-century manor house set in 43 acres of parkland, offering guests a luxurious spa, a fully equipped gym, and an inviting infinity pool to relax and unwind.

The Clearing Spa and Tennis Courts
Guests can indulge in complimentary access to The Clearing Spa, featuring a bubble pool, sauna, and steam room for the ultimate relaxation experience. For the more active guests, the hotel also offers tennis courts for a friendly match under the sun.

Award-Winning Dining Experience
Treat your taste buds at The Restaurant, renowned for its relaxed atmosphere and awarded AA Rosette for its delectable dishes crafted from local produce. Whether enjoying sharing plates at the bar or dining al fresco on the terrace, guests are in for a culinary delight.

Book now to experience the perfect blend of luxury, relaxation, and culinary excellence at The Cornwall Hotel Spa and Estate.

Important information:

Guests who wish to dine in one of the onsite restaurants must reserve tables when booking, to avoid disappointment. Guests are advised the same card that was used to make the booking will be required to take the payment. Please note that dinner, bed and breakfast includes a 3-course dinner at Elephant Brasserie. The following room types have extended check-out available until 11:00: Superior Double Room Standard Double Room Deluxe Double/Twin Room Luxury Double or Twin Room Guests staying in the Woodland Lodges, please note that there is a security deposit of GBP 200 that is taken upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. Please note that accommodations with a hot tub, the hot tub is ready to be used from the second day only. Children under 16 years must be accompanied by an adult in the leisure facilities and swimming pool. Restricted Swimming times apply to children using the swimming pool and leisure facilities - please check with hotel for full details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2597 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
T
Tracie • couple • gb
10
A perfect little break in the heart of Cornwall ,
Pros:

Modern, clean and spacious

2026-06-27 • via Nuitee
S
Steve • couple • gb
5
Pros:

Room was excellant

2026-06-24 • via Nuitee
P
Parvinder • couple • gb
10
Fabulous
Pros:

Amazing

Cons:

Everything

2026-06-24 • via Nuitee
J
James • couple • gb
8
2026-06-23 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

The quality of food was excellent from breakfast to dinner

Cons:

No spoons in the room to stir the tea or coffee.
The awful DJ in the garden

2026-06-23 • via Nuitee
E
Elaine • couple • gb
9
Very well appointed, comfortable and friendly
2026-06-22 • via Nuitee
R
ryan • extended_group • gb
9
Pros:

Great location and staff were amazing .. special mention to Alfie the barman .. 10 stars 🤩

2026-06-21 • via Nuitee
M
Mark • extended_group • gb
8
Good overall for a restful stay
Pros:

Excellent beds - among the best I’ve ever had in a hotel. Rooms were clean.

Cons:

Surly staff, chaotic breakfast, very expensive restaurant.

2026-06-21 • via Nuitee
A
Ahmed • family_with_children • gb
8
Nice escape in Cornwall
Pros:

Nice location
Calm and quite

Cons:

No much activity

2026-06-21 • via Nuitee
E
Erin • couple • gb
10
2026-06-21 • via Nuitee
H
Helen • family_with_children • gb
7
Perfect place for a relaxing weekend or one night stop over
Pros:

The hotel had everything we needed. The facilities were second to none and catered for all ages - play park, space for football, lawn games, spa.

We only used the pool at the spa but the building was very nice and well kept - the outside area was lovely and gardens well maintained. The main house was beautiful and brought period and modern together really well.

The hotel offers everything from breakfast, lunch, afternoon tea to dinner. We only had breakfast where there was so much to choose from.. the afternoon tea we saw others enjoying looked delicious.

The staff we encountered were all so friendly and helpful.

Cons:

The bedroom carpets could be upgraded

2026-06-21 • via Nuitee
A
Amanda • solo_traveller • gb
8
Very comfortable, clean and good value
Pros:

Spacious, modern and bright

Cons:

Nil

2026-06-20 • via Nuitee
G
Gary • couple • gb
10
2026-06-18 • via Nuitee
P
philomena • solo_traveller • gb
5
Cons:

The shower in my room lacked a flexible hose and no shower caps. I was unable to use the shower without getting wet hair. Staff were unaware of local transport options. The room was not warm enough to dry towels overnight

2026-06-17 • via Nuitee
A
Amanda • extended_group • gb
9
Fabulous
Pros:

Lovely location , welcoming staff , great sized rooms and relaxing atmosphere

2026-06-17 • via Nuitee
B
Byrne • extended_group • gb
8
Lovely stay at beautiful house in Cornwall
Pros:

Property was lovely. Tastefully decorated. Food was lovely and staff were friendly snd helpful.

Cons:

The only fault would be that my mother had an assessable bedroom and bathroom which was lovely, but the bathroom only had a bath with shower init which my mother couldn’t climb into. So couldn’t take a shower also no handle in the shower. Wouldn’t be any good if you were in a wheelchair.

2026-06-17 • via Nuitee
G
Geoff • family_with_children • gb
8
Very comfortable
Pros:

Stunning location

Cons:

Building work

2026-06-15 • via Nuitee
M
Maurice • couple • gb
4
Poor quality hotel but spa facilities not bad.
Pros:

Room a good size (Superior double). Shower good (over bath). Swimming pool a good size.

Cons:

Hotel feels tired. I would rate it as 2 to 3 stars if you exclude the spa facilities. Staff are not quality staff. Bar area is not a place you want to hang out in. Food is like average pub food. Breakfast is not bad but not quality. Jacuzzi is a tepid temperature and my wife said she thinks some of the jets are not working. Hotel seems to have been built piece-meal and lift only goes up 1 floor (2nd floor button takes you up about 3 steps higher to the next 'level'). To get to our room on the 1st floor you actually have to go a little further and go up some further steps. Spa facilities are not part of the hotel - you have to go outside to get to them - but just a short walk away.

2026-06-15 • via Nuitee
L
L Boon • couple • gb
7
A comfortable stay.
Pros:

Welcoming staff. Comfortable and rooms furnished to a good standard in the main hotel. Quiet location and ample parking. A good in-house restaurant.

Cons:

From the photos, the hotel appears to be located in a charming spot. And from the terrace, it is fortunate one does not see the slightly unkempt path leading to the carpark. And the abandoned construction site next door.

2026-06-15 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Our stay at the cornwall hotel & spa was amazing.
Me, my partner and my 12 year old daughter had a fantastic time.
The staff, food and lodge with hot tub was brilliant.
Thank you for a great weekend ❤️.

Cons:

Why would you not like this hotel.

2026-06-14 • via Nuitee