Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Outstanding service
Beautiful art and decor
Cons:
Shower temperature issues

Categories

Cleanliness
9.45
Rooms have a very clean and calming design, perfect for a good night's rest.
Service
9.92
Staff were super friendly and attentive, providing excellent service.
Location
9.66
Great location if you want to see the old town, which is nice to see for an hour or two.
Room Quality
9.91
Rooms are luxurious and beautifully designed, offering a comfortable stay.
Amenities
9.64
The hotel offers unique amenities and a museum-like atmosphere.
Value for Money
9.8
Exceptional experiences such as complimentary tours and outstanding dining.
Food and Beverage
10
Food quality exceeded expectations with excellent breakfast and dining options.
Overall Experience
10
A truly exceptional place that leaves wonderful memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:22

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV and a private bathroom, offering a comfortable stay.

Delicious Dining Options
Start your day with an à la carte breakfast and enjoy Indonesian and Asian cuisine at the restaurant. Vegetarian and halal choices are also available upon request.

Convenient Location
Located just 400 metres from Museum Bank Indonesia, our 5-star hotel in Jakarta offers a serene retreat with an outdoor pool, free parking, and easy access to nearby attractions.

To experience luxury and convenience in the heart of Jakarta, book your stay at House of Tugu, Old Town Jakarta now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 94 reviews
Cleanliness: 9.45
Service: 9.92
Location: 9.66
Room Quality: 9.91
Amenities: 9.64
Value for Money: 9.8
Food and Beverage: 10
Overall Experience: 10
J
John • couple • us
10
Staying here made our last Jakarta layover a wonderful adventure.
Pros:

What an extraordinary hotel! Just an extraordinary collection of Asian art; it's likely staying at a museum. Wonderful staff and restaurants and a terrific room. We had to make ourselves go out into the city as House Tugu was such a stimulating place to spend time.

Cons:

Given that Indonesia is so inexpensive for U.S. travelers, this was a pricey hotel. But well worth it.

2026-04-05 • via Nuitee
T
Thijs • couple • dk
10
Absolutely stunning place you will gawk at, with warm and helpful service
Pros:

The over the top Indonesian antiques. The quaint building you can get lost in. Discovering something new every time you walk the halls. The absolutely wonderful staff. The great drinks and endless menus. The backstory. The rendang bitterballen. The rooms that look like they belong in a period drama. The massages. The high tea. The breakfast for days. I can go on. The price for all of that (in our case, extremely reasonable).

Cons:

Apart from a small issue with the shower I struggle to find anything to improve.

2026-04-05 • via Nuitee
S
Soraya • couple • de
10
Pros:

Es hat rundum alles gepasst.
Sehr freundliches Personal,
Das Essen im Restaurant und Cafe ist hervorragend.
Die Massage war die Beste, die wir je hatten.
Alles in allem ist es ein sehr schönes historisches Hotel in zentraler Lage zur Altstadt.

2026-03-22 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Unique. Like staying in an art gallery and museum

2026-03-06 • via Nuitee
M
MOULIN • couple • id
10
Pros:

Tout est parfait.
L’emplacement, le personnel ultra attentionné, la qualité des chambres, la beauté du lieu…

2026-03-01 • via Nuitee
C
Claire • couple • gb
10
Remarkable and so entertaining
Pros:

Very quirky

Cons:

Hard beds

2026-02-24 • via Nuitee
A
Alexander • couple • de
10
2026-02-24 • via Nuitee
B
Benjamin • couple • au
10
This was the best place Ive stayed in with in this price. It was like staying in a temple, a museum, a film set, an Indo
Pros:

The staff were incredible, the small touches of was so warm and cool. And it’s just such an interesting place some how almost hidden from the out side.

Cons:

I can’t think of anything

2026-01-26 • via Nuitee
I
Identity Stolen • solo_traveller • nl
10
A warm bath with eye for detail. The museum showcases narratives from the past.
Pros:

The hotel facilities are perfect - well thought-through - eye for detail - a very warm bath of customer service at high quality.
The afternoon tea is a lovely welcome to relax and wind down. The free welcome massage is… is a true welcome.
And the hotel is a museum, showing narratives of the past, with great artefacts. Do book a tour.

Cons:

I got lost. The place is a maze. But it was a pleasure ;-)

2026-01-25 • via Nuitee
L
Lea • couple • ch
10
2026-01-24 • via Nuitee
M
Michael • extended_group • au
10
2026-01-23 • via Nuitee
S
Steve • solo_traveller • us
10
This isn’t a hotel: it’s a masterpiece
Pros:

The most spectacular place I’ve ever stayed. The character, history and vibes are off the charts. It feels like being on the set of a movie or museum that had been waiting for your arrival. I also arrived ill and the staff couldn’t have been nicer, even sending a staff member to a pharmacy to find antibiotics for me. They personalize so much to you, and are seriously so kind and genuine. Even a rainy day here feels cozy, nostalgic and serene. Also the food is fantastic, including the breakfast and afternoon tea.

Cons:

Better signage to find your way around.

2026-01-23 • via Nuitee
G
George • couple • gb
10
Truly unique experience in a one of a kind location, with friendly exceptional staff.
Pros:

This hotel is so unique. I booked a couple of nights in Jakarta between flights during my honeymoon and was struck by the beautiful exterior. However, the photos do not do it justice. Even before our stay the staff showed themselves to be extraordinary with a fantastic level of communication and even making sure to ask for my wife's name so that they would be able to properly address her during our stay. The friendliness and professionalism of the staff absolutely blew us away and turned what we thought would be more of a layover into a real highlight of our trip. Everyone made us feel so welcome and at home, like truly honoured guests. It is also worth mentioning the food at both restaurants, including the afternoon tea that we so thoroughly enjoyed. I can't think of anywhere that I have had a tastier meal and the contemporary Indonesian cooking was so fresh and interesting that we felt truly satisfied throughout our stay. We spent so much time eating that there was little room for much else. Regardless, we also greatly enjoyed the spa and particularly the hotel tour, which we would highly recommend. This location is so interesting and has been developed in such a truly unique way that it is unlike anywhere else I have ever stayed. I can't wait to return. Thank you so much for making our honeymoon feel so special!

Cons:

I can't think of anything.

2026-01-19 • via Nuitee
K
Kristel • solo_traveller • tw
10
2026-01-14 • via Nuitee
F
Franziska • couple • ch
9
Pros:

Das Hotel ist wirklich unglaublich. Die Sammlung ist sehr beeindruckend und ist allein einen Aufenthalt wert. Das Zimmer war wunderschön und das Essen in der Stimmung dieses Hotels absolut toll.

Cons:

Das Personal ist sehr hilfsbereit und sehr freundlich. Die Informationen waren teils etwas schwierig zu bekommen, bei etwas spezifischeren Anfragen oder Reiseinformationen etwas unsicher. Der Restaurantservice ist hervorragend.

2026-01-07 • via Nuitee
F
Franziska • couple • ch
9
2026-01-04 • via Nuitee
G
Gian • couple • ch
10
2025-12-14 • via Nuitee
S
Stephan Erasmus Alexander • couple • de
9
Pros:

Es ist das aussergewöhnlchste Hotel was ich in meiner langen Reiseerfahrung kennenlernen durfte.

Cons:

Die Dusche war n'ur lauwarm !!!

2025-12-11 • via Nuitee
F
Fredy • couple • de
10
Tolles Zuhause auf Zeit in der größten Stadt der Welt.
Pros:

Das House of Tugu ist nicht nur ein klasse Hotel, es ist ein Erlebnis, das geprägt ist von den Monumenten und besonders vom lieben, stets freundlichen und engagierten Personal.

2025-12-10 • via Nuitee
F
Frederik • solo_traveller • nl
10
2025-12-07 • via Nuitee