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Hotel Prince Palace (The Green)
Back
Children allowed
Facilities
WiFi available
Free WiFi
Parking
24-hour front desk
Room service
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
See all facilities
Property facilities
Back
-
WiFi available
-
Free WiFi
-
Parking
-
24-hour front desk
-
Room service
-
Terrace
-
Family rooms
-
Garden
-
Lift / Elevator
-
Laundry
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Facilities for disabled guests
-
Car hire
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Dry cleaning
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Sun terrace
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Street parking
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Shared lounge/TV area
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Pros:
Location cited as convenient by some guests
At least one reviewer described staff as very helpful, kind and efficient
Cons:
Rooms reported dirty with trash and bottles left on beds/tables
Multiple reports of staff refusing to honor online bookings and asking for extra charges
Rude staff behaviour and poor reception handling (waiting, surcharges)
Security/booking mix-ups (locker/bed assigned incorrectly; stranger in bed reported)
Some reviewers explicitly advised to avoid booking
Categories
Cleanliness
1
Multiple reports of dirty rooms (alcohol bottle, wrappers, cigarette pouches on beds/tables) — clear negative cleanliness issues.
Service
1
Mixed but leaning negative: several complaints about rude staff, refusal to honor online bookings and extra-night surcharges, but one review explicitly called staff 'very helpful' ('Très serviables').
Location
1
Mixed mentions: some reviewers called the location convenient and check-in timing good; one reviewer called location bad. Overall slightly positive for accessibility.
Room Quality
1
Rooms described as old and 'horrible' in one report and generally problematic (dirty, poor condition) in others.
Amenities
1
Standard quality for this hotel tier (no specific mentions of amenities in the reviews).
Value for Money
1
Multiple complaints about being asked for extra money, charged more than confirmed online rates and unexpected surcharges — poor value perception.
Food and Beverage
1
Standard quality for this hotel tier (no mentions of food or beverage in the reviews).
Overall Experience
1
Mixed overall: several strong negative experiences (rude staff, overcharging, dirty rooms, security lapses) but occasional positive notes about helpful staff and convenient location lead to a mixed-to-slightly-positive aggregated impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 12:07
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Property Description
Prime Location in New Delhi
Luxurious Amenities
Convenient Services
Experience garden views and exceptional service at Hotel Prince Palace (The Green). Book now for an unforgettable stay!
Important information:
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Managed by a private host
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 12:00 PM
Location
Guest Reviews
Cleanliness:
1
Service:
1
Location:
1
Room Quality:
1
Amenities:
1
Value for Money:
1
Food and Beverage:
1
Overall Experience:
1
A
Aman
•
solo_traveller
•
in
1
2026-08-29
•
via Nuitee
J
Johao
•
solo_traveller
•
ru
9
2026-08-26
•
via Nuitee
S
Sumit
•
extended_group
•
in
1
Online booking se jyada paise mang raha tha
Pros:
Bekar
Cons:
Online booking se jyada paise mang raha tha
2026-08-25
•
via Nuitee
A
Ashgar
•
solo_traveller
•
in
6
2026-08-20
•
via Nuitee
P
Planning
•
solo_traveller
•
in
10
2026-08-17
•
via Nuitee
B
Bindra
•
solo_traveller
•
in
1
2026-08-12
•
via Nuitee
A
Abhishek Suryavanshi
•
solo_traveller
•
in
8
2026-08-09
•
via Nuitee
T
Tushar
•
solo_traveller
•
in
1
Pros:
.
Cons:
.
2026-08-09
•
via Nuitee
N
Nishanth
•
solo_traveller
•
in
5
2026-08-05
•
via Nuitee
L
Lakshay
•
extended_group
•
in
1
2026-08-05
•
via Nuitee
D
das
•
solo_traveller
•
in
6
2026-08-04
•
via Nuitee
A
ALL
•
solo_traveller
•
in
5
2026-08-04
•
via Nuitee
K
Khadka
•
solo_traveller
•
np
4
2026-07-23
•
via Nuitee
P
Photography
•
solo_traveller
•
in
1
Pros:
Nothing
Cons:
Room is not clean nd room service is not good
light chali jane ke bad 2 ghante tak light nai aati aur room me safai bhi acchi nai thi
2026-07-21
•
via Nuitee
D
Digar
•
solo_traveller
•
in
1
2026-07-20
•
via Nuitee
J
JYANI
•
solo_traveller
•
in
1
2026-07-19
•
via Nuitee
A
Ansari
•
solo_traveller
•
in
1
Pros:
Nothing
Cons:
Everything ! room like store room
2026-07-18
•
via Nuitee
T
Tushar Kanta
•
solo_traveller
•
in
7
2026-07-17
•
via Nuitee
J
Jyoti
•
solo_traveller
•
in
10
2026-07-15
•
via Nuitee
K
KUMAWAT
•
solo_traveller
•
in
7
2026-07-09
•
via Nuitee
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