Hotel Embassy Park - BKC Mumbai

Hotels
7.1 (449 reviews)
Central Salsette Tramway Road Hotel BKC Stays, Opposite Mercedes Benz Showroom, CST Road, Off Bandra Kurla Complex , Mumbai , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Cons:
Cleanliness issues
Basic room quality

Categories

Cleanliness
5.15
Mention of dirty conditions and bugs in the bathroom indicates cleanliness issues.
Service
8.65
Staff were excellent, helpful, and accommodating.
Location
8.15
Location is good for business visits, especially near the US embassy.
Room Quality
6.65
Rooms were basic and noisy on the first floor.
Amenities
7.15
Average amenities offered for the price, with room for improvement.
Value for Money
7.65
Good value for the rate but issues with service and cleanliness noted.
Food and Beverage
6.15
Breakfast mentioned was unremarkable and limited.
Overall Experience
7.25
Experience was satisfactory with some key areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:17

Property Description

Convenient Location
Hotel Embassy Park - BKC Mumbai offers air-conditioned rooms in the bustling Santacruz district, providing easy access to Phoenix Market City Mall and Prithvi Theatre.

Comfortable Accommodation
Enjoy a comfortable stay in our 2-star hotel with amenities such as room service, a 24-hour front desk, and free WiFi. Ideal for families, we offer spacious family rooms for a relaxing experience.

Proximity to Airport
Located just 2 km from Chhatrapati Shivaji International Mumbai Airport, Hotel Embassy Park - BKC Mumbai ensures a stress-free journey for our guests.

Book your stay now at Hotel Embassy Park - BKC Mumbai for a convenient and comfortable experience in Mumbai.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 449 reviews
Cleanliness: 5.15
Service: 8.65
Location: 8.15
Room Quality: 6.65
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 6.15
Overall Experience: 7.25
S
SUDHAKAR • family_with_children • in
8
Very Good
Pros:

Very Good and Clean Hotel

2026-01-30 • via Nuitee
L
Linnemann • couple • de
7
2026-01-23 • via Nuitee
C
Chirag • solo_traveller • in
10
Pros:

GOOD

2026-01-14 • via Nuitee
C
CHUN KIT, JONES • solo_traveller • hk
6
2026-01-01 • via Nuitee
J
Jayne • family_with_children • gb
7
Pros:

Staff very friendly rooms small but very clean
Room service good

2025-12-31 • via Nuitee
S
Shah • couple • in
8
Ok
Pros:

Location

Cons:

Nil

2025-12-23 • via Nuitee
A
Afzal • solo_traveller • hu
9
Pros:

The Staff were excellent and very helpful.

2025-12-04 • via Nuitee
R
Reshma • solo_traveller • in
8
2025-11-19 • via Nuitee
N
Nirjari d • solo_traveller • in
5
If they improve on above things, location is good.
Pros:

Location was good for BKC work visit. Room was clean.

Cons:

Noisy if you stay on 1st floor where there’s reception. Staff talks loudly all the time & watches reels on full volume. And once a “new” staff member opened the room which is absolutely unacceptable. I had to ask twice for toiletries to be kept in the washroom. They kept on 2nd day then. For the money they charge, service is not that great.

2025-11-19 • via Nuitee
S
Suresh • couple • in
10
2025-11-13 • via Nuitee
K
Krunal94 • family_with_children • in
10
2025-11-12 • via Nuitee
A
Ashish • solo_traveller • in
3
Just satisfactory
Pros:

Average location for intended work is satisfactory

Cons:

It was dirty they were bugs in bathroom also pricing didn’t seem adequate

2025-11-07 • via Nuitee
S
Sangtani • solo_traveller • in
8
Staff was very helpful and accommodating as well
Pros:

Location,amenities, price and service

2025-10-07 • via Nuitee
G
Guha • solo_traveller • in
6
2025-09-18 • via Nuitee
K
Keyur • couple • in
1
2025-08-24 • via Nuitee
M
Mukul • couple • sa
5
Pros:

The only good thing is the location and it seems lots of people coming for the US embassy use it. I would not stay again normally but it is one of the cheapest in the area with reasonable facility. The building is quire nondescript. Rooms are basic and the breakfast was 'Batata poha' with Paratha one day and Idli Sambhar on the next day, nothing to go home and talk about it. The person at the desk and the room service personnels are very good and helpful. We needed to change the room because of the proximity to the reception and hence was noisy in the morning and they obliged immediately.

Cons:

Space, Bathroom, breakfast.

2025-08-23 • via Nuitee
J
Josandy • family_with_children • sa
7
Good value for money hotel
Pros:

Good value for money hotel, closer to US embassy, Good AC/Wifi,

Cons:

Room wasn't completely ready, toiletries weren't provided until asked for, food was not provided as per order

2025-08-04 • via Nuitee
S
Somanna Santosh • solo_traveller • in
6
Pros:

Large room as i was upgraded ., comfortable bed , clean, staff were good with efficient room service

Cons:

Geser was not working. The bathroom had a smell. Average breakfast.

2025-07-09 • via Nuitee
K
Kiran • review category business travellers • in
7
Budget friendly hotel with easy access to BKC.
Pros:

Rooms are neat and clean. Staff are very supportive.

Cons:

Common areas could have been kept bit more cleaner.

2025-06-04 • via Nuitee
V
Valantina • review category business travellers • us
5
Passable
2025-05-27 • via Nuitee