Dragonfly Hotel - The Art Hotel

Hotels
8.1 (365 reviews)
New Chakala Link Road, At Dr.Charat Singh Colony Signal, Near Solitaire Corporate Park , Mumbai , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Great location
Cons:
Dusty rooms
Indifferent reception staff
Renovation works causing inconvenience

Categories

Cleanliness
7.54
Several mentions of cleanliness; however, there were issues with dust and dampness in the room.
Service
8.51
Overall good service, though some staff showed indifference, particularly at reception.
Location
9.05
The hotel has a convenient location near the airport and major city attractions.
Room Quality
8
Rooms were generally well-appointed and comfortable, but there were specific issues noted like exposed wires.
Amenities
8.03
Amenities were appreciated, such as the unique room design and in-room services.
Value for Money
6.99
Some guests felt the price did not align with the overall experience, citing poor value.
Food and Beverage
8.54
Food quality was highlighted positively, with enjoyable meals mentioned.
Overall Experience
8.11
Mixed experiences overall, indicating satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:29

Property Description

Modern Design Rooms and Fine Dining
Dragonfly Hotel Mumbai, located in the bustling business hub of Andheri, offers contemporary designed rooms and a fine dining experience at Cocoon Restaurant. Enjoy 24-hour in-room dining and complimentary breakfast during your stay.

Convenient Amenities
Experience convenience with complimentary airport shuttle service, free WiFi throughout the hotel, and air-conditioned rooms featuring flat-screen TVs, en suite bathrooms, and free toiletries. The 24-hour front desk, tour desk, and luggage storage ensure a hassle-free stay.

Terrace Garden Lounge and Travel Assistance
Relax at the Terrace Garden Lounge with stunning skyline views and a variety of beverages. Let the hotel's tour desk assist you with travel arrangements while enjoying the proximity to Mumbai's airports and key railway stations.

Book your stay at Dragonfly Hotel Mumbai for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 365 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 8.54
Overall Experience: 8.11
D
Dawn solo_traveller ae
8
2026-08-28 via Nuitee
V
Vijay solo_traveller de
8
Pros:

Staff was helpful and cooperative. Good hospitality. Food in their restaurant was excellent

Cons:

Unfortunately we had some issues with water pressure for shower and lack of hot water.. however, it could be a problem that day. Hotel staff was quick to arrange an alternative for this.

2026-08-24 via Nuitee
M
Muffaddal solo_traveller in
1
2026-08-21 via Nuitee
D
Divahar couple lk
8
Pros:

The location and the interior is very nice, even though it’s a compact property.

Cons:

Very kind staff and very responsible.

2026-08-20 via Nuitee
N
Noriko extended_group jp
10
センスの良いアートホテル
Pros:

The Art Hotel というだけあって、入り口から各フロアの隅々まで、インドっぽさを感じさせるセンスの良い置物や絵画が配置され、非常に楽しめました。部屋もおしゃれなランプがベッドサイドにあったり、窓からの広々した眺めも良好。こじんまりした雰囲気ながらも、スタッフ皆がフレンドリーでとても快適な滞在ができました。朝食もインド料理各種や洋風のものまでバラエティに富んでおり、非常においしかったです。メトロChakala駅まで徒歩3分くらい。便利な立地で、帰りは無料で空港までスムーズに送り届けてもらいました。機会があれば、ぜひまた滞在したいです。

Cons:

特になし

2026-08-19 via Nuitee
S
Sonawale solo_traveller nz
10
2026-08-14 via Nuitee
B
Bokare couple us
5
2026-08-14 via Nuitee
B
Binu solo_traveller in
6
Cons:

Appp shown it as 4 star hotel.its 3 or less only.if AC switched off or kept 23 or above,the whole floor get wet due to swetting.( Poor HVAC design or no fresh air supply issue)

2026-08-12 via Nuitee
M
Martin family_with_children kw
9
BEST STAY
Pros:

OVERALL GOOD STAY

Cons:

LOCATION

2026-08-10 via Nuitee
G
GURPAL solo_traveller gb
4
Pros:

This is not good for foreigners.

Cons:

Facility cleaning

2026-08-08 via Nuitee
M
Michael solo_traveller in
8
2026-08-06 via Nuitee
C
Chackunny couple in
7
2026-07-25 via Nuitee
I
Iyer solo_traveller in
5
Pros:

Location, space and proximity to the international airport.

Screen and projector was a good touch.

Staff were polite, friendly and helpful.

Cons:

Stuff left outside the room, it makes it very uninviting. It looks like a back area of a banquet hall.

The curtain hooks are off in certain places.

The flooring has got what looks like blood stains by the bed and sofa.

Too many chandelier style lights.

Window ledges have started to flake and rather than removing the debris and sanding it down, it has been repainted over.

The kettle didn't have a plug socket close to it, couldn't make have any refreshments as we could not move it anywhere.

Would be ok if you are paying 1500-3000 rupees however for what we paid it was a rip off.

2026-07-21 via Nuitee
K
Kunal solo_traveller in
9
2026-07-16 via Nuitee
P
PRATEEK family_with_children in
10
Pros:

Great staff! Raju was exceptional

2026-07-13 via Nuitee
S
Shehzia solo_traveller in
6
Pros:

The staff in the restaurant were very friendly and helpful! Proximity to the airport is a big plus.

Cons:

The food in the restaurant was quite average; I think they do Indian food decently and the rest is not too great. My room amenities were not the same as what was provided in the other rooms (even though I had booked a higher category room). They seemed to bring the basic bathroom amenities on my last day but it was too late by then. The room floor was always very wet when I entered and was happening apparently due to condensation but this wasn't the case in other rooms.

2026-07-12 via Nuitee
M
Manjit couple ae
8
Good for short stay
Pros:

It was good from price perspective as we stayed one night. The breakfast was amazing

Cons:

Na

2026-07-09 via Nuitee
H
Hieu T. solo_traveller be
6
Pros:

Closed to airport with transportation included.
Room is big and clean

Cons:

Staff waiting and making sure good rating was being given in from of the hotel room and took the phone to do so. Felt quite harassing.
Not all the room are the same as in the picture. Hotel is quite old. It is definitely not a 4 stars at all.

2026-07-03 via Nuitee
B
Badkar solo_traveller in
10
2026-07-03 via Nuitee
S
Suresh couple za
9
The ultimate value for money accommodation and very pleasant staff.
Pros:

Very friendly staff, special mention of Raju, Uday, Amit and Pramarkumar. Very responsive and attention to detail. Breakfast and dinners, although not a large variety, was very good and value for money.

2026-06-30 via Nuitee