Fortune Select Exotica, Navi Mumbai - Member ITC Hotels' Group

Hotels
7.9 (380 reviews)
Plot No 16, Sector 19-D, Vashi , Navi Mumbai , in

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable bed
Cons:
Cleaning issues
Poor food quality
Noisy rooms

Categories

Cleanliness
6.4
Several reviews indicated issues with cleanliness and maintenance.
Service
9.4
Generally positive sentiment although some staff members were noted as uncooperative.
Location
9.4
Location received multiple praises for convenience.
Room Quality
7.4
Some reviews highlight the discomfort due to noise and aging property.
Amenities
8.4
Amenities were considered average but with some complaints about the TV channel selections.
Value for Money
6.4
Many reviewers felt the hotel was overpriced, with comments about poor food value.
Food and Beverage
6.4
Significant complaints about food quality and service at the restaurant.
Overall Experience
9.4
Despite various issues, some guests had enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 19:25

Property Description

Luxurious Accommodations
Experience comfort and style with our modern rooms featuring 42-inch flat-screen TVs and complimentary private parking.

Fitness Centre and Rooftop Pool
Stay active and unwind at our fitness center or relax by the rooftop pool with stunning views of the city.

Exquisite Dining Options
Indulge in a variety of Indian specialties at our main restaurant or enjoy light refreshments at the 24-hour coffee shop. Don't miss live music at The Nostradamus Bar.

To book your stay at Fortune Select Exotica and enjoy these fantastic amenities, contact us now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Per Government guidelines the AC temperature is kept between 24 to 27 degrees Celsius.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Adults stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 380 reviews
Cleanliness: 6.4
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 9.4
A
adsule • couple • in
1
2026-04-09 • via Nuitee
S
Shraddha • solo_traveller • in
8
2026-04-01 • via Nuitee
T
Turab • couple • in
10
2026-03-28 • via Nuitee
S
Shraddha • solo_traveller • in
10
2026-03-27 • via Nuitee
A
Anand • family_with_children • in
5
2026-03-17 • via Nuitee
K
Kavita • couple • in
3
Wont stay here again.
Cons:

The AC was not working. After repeatedly complaining, somebody would come, do something, then tell us -we have now reduced the temperature to 21 or 22 and yet , the room remained hot. The easiest was to move into a different room.

Also, looking at the ITC brand, the rooms are of a very old type. Although clean, it leaves us with a feeling that a brand like ITC has not revamped or refurbished the rooms for ages.

Anyway, the problem- In the summers - where the temperature was 36-38 degrees, they did not look after their guest's comfort.

2026-03-16 • via Nuitee
C
Carol-Ann • solo_traveller • nl
8
2026-03-07 • via Nuitee
S
SUNIL • couple • ca
10
Thoroughly relaxing and energetic stay at this property
Pros:

Located close to all amenities in Navi Mumbai and well maintained property.

2026-03-06 • via Nuitee
N
Neelam • extended_group • in
6
2026-02-27 • via Nuitee
N
Neelam • extended_group • in
3
Not upto the standards of the rates that they charge for their room
Pros:

breakfast was good

Cons:

the rooms were not clean. there was dust everywhere, trash from previous guests in the corners, bathroom was very dirty. especially the hair dryer was so dirty we did not date touch it. we had our room changed as the first room that was allocated had mould in the bathroom and the flush was not working

2026-02-26 • via Nuitee
S
Shah • couple • us
8
Good and comfortable
Pros:

Cleanliness

Cons:

TV

2026-02-14 • via Nuitee
A
Asis • family_with_children • in
6
Pros:

Cockroach in toilet provided a bad feeling of stay psychologically.
No action taken against mosquito menace even after calling 5 times.
Overall poor service.

2026-02-10 • via Nuitee
A
Atash Shaikh • couple • gb
4
Pros:

Nothing

Cons:

The room is not the same as described ac room with mosquito and the smell fro. The bathroom

2026-02-10 • via Nuitee
V
Vidhi • couple • my
2
Ok not that great and overcharging
2026-01-29 • via Nuitee
P
Partha Saradhi • solo_traveller • ae
10
2026-01-22 • via Nuitee
R
Rajiv • solo_traveller • in
10
Pros:

Location and services

Cons:

It was good

2026-01-22 • via Nuitee
S
Shefali • extended_group • in
9
Reception desk was very helpful especially an employee Ms Fiza
Pros:

Good

Cons:

Service in restaurant

2026-01-20 • via Nuitee
T
TANMAY • solo_traveller • in
1
2026-01-19 • via Nuitee
S
Soumik • couple • in
8
It was good...other than my review above
Pros:

The hotel had a good accomodation.

Cons:

Firstly, the hotel asked for charges upfront while ordering foods as if we will leave the hotel without paying ( not a normal hotel way that i experienced)
Secondly, there was no reminder for breakfast but there was a reminder to vacate as it was 12 o clock.
Lastly, the food was not at all value for money. The quantity doesn't even suffice one and charges are like a bomb!

2026-01-19 • via Nuitee
B
Bhushan • solo_traveller • nl
7
2026-01-19 • via Nuitee