Hotel & Restaurante Arca de Noé

Hotels
8.3 (174 reviews)
Santa Cruz la Laguna, Laguna Atitlan , Santa Cruz la Laguna , gt

Children allowed

Facilities

Guest education on local ecosystems and culture
Restaurant
Safety deposit box
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.63
Some complaints about cleanliness, including spiders and a dirty shower area.
Service
9.1
Several reviews noted friendly and helpful staff.
Location
9.14
Many reviews praised the location for its beautiful views and proximity to the lake.
Room Quality
8.09
Reviews indicated a good quality room overall, though there were minor complaints.
Amenities
8.12
Basic amenities provided, but some guests found the service around food and drink lacking.
Value for Money
7.58
Some guests thought the price was high for the quality of the facilities.
Food and Beverage
8.13
Food was frequently mentioned as tasty, though there were issues with coffee service.
Overall Experience
8.6
Overall a positive experience with beautiful views and nice rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Stunning Lake Views
24-Hour Front Desk
Convenient Airport Shuttle

Escape to Hotel & Restaurante Arca de Noé for a tranquil retreat with breathtaking lake views, impeccable service, and easy access to airport transportation. Book your stay now to experience the beauty of Santa Cruz La Laguna.

Important information:

A deposit via PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking. Payment must be made within 24 hours.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 174 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
E
Erica couple ca
9
Pros:

Superbe vue sur le lac! Endroit paisible on a adoré nous n’aurions pas pu choisir mieux ☺️

Cons:

Rien de particulier mais il est vrai que le personnel à la réception et au restaurant ne sont pas très souriants. Mais bon, ça n’a pas dutout affecté notre séjour

2026-04-03 via Nuitee
S
Sujeidi family_with_children us
10
Pros:

La ubicación es perfecta y la vista al lago es hermosa

Cons:

El baño estaba muy descuidado, nada que no se pueda arreglar..

2026-03-25 via Nuitee
A
Alfred couple dk
8
2026-03-25 via Nuitee
Y
yanchis couple us
10
Would stay again
Pros:

The property was beautiful and very comfortable.

2026-03-21 via Nuitee
L
Louise couple gb
8
2026-03-16 via Nuitee
G
Greta couple de
10
2026-03-16 via Nuitee
D
Dilver solo_traveller us
10
2026-03-16 via Nuitee
J
Jennie family_with_children gb
8
Pros:

Quiet and relaxing. Beautiful garden.

2026-03-14 via Nuitee
A
Anouchka couple ch
8
2026-03-11 via Nuitee
M
mar extended_group es
7
Buena localización vistas bonitas hotel viejito
Pros:

La localización y el jardín frente al lago

Cons:

Faltaba mantenimiento un poco viejas las instalaciones
El restaurante podría mejorar

2026-03-07 via Nuitee
R
Rossicielo solo_traveller pe
10
Muy buena vista y personal amable
Pros:

La vista es hermosa y el personal muy amable.

2026-02-26 via Nuitee
A
Arkadiusz family_with_children pl
10
Pros:

Super location.

2026-02-14 via Nuitee
D
Denisa solo_traveller au
1
Pros:

Location

Cons:

Got overcharged, never got my change back

2026-02-13 via Nuitee
C
Cecilia solo_traveller cl
10
Pros:

Frente al lago, esppecial para una estancia dedicada al descanso.

2026-02-11 via Nuitee
S
Stephania family_with_children cr
10
Agradable
Pros:

La vista es preciosa, el restaurante es súper rico y hasta el jardín, bien cuidado y hermoso para sacarse fotos. El personal es súper atento y educados.

2026-02-08 via Nuitee
L
Lisette couple nl
8
2026-01-28 via Nuitee
K
Kedward couple pr
2
2026-01-24 via Nuitee
R
Reina_RodriguezA couple pa
10
2026-01-21 via Nuitee
M
Monica couple es
10
Pros:

Es el primer lugar que encuentras cuando bajas del barquito que te lleva a los distintos pueblos del lago. Es preciosa la zona común de terrazas y jardines.

Cons:

El baño se inundaba fácilmente cuando uno se duchaba, si eres escrupuloso mejor ducharte el primero o esperar a que se limpie

2026-01-21 via Nuitee
M
Miriam family_with_children gt
8
2026-01-19 via Nuitee