Holiday Inn Express & Suites Austin Airport East by IHG

Hotels
•
Holiday Inn Express
9.2 (321 reviews)
3102 E. State Highway 71 , Del Valle , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent breakfast
Friendly & helpful staff
Clean and comfortable rooms
Very comfortable beds/sheets
Convenient for events and airport
Complimentary cookies/welcome drinks
Good parking
Cons:
Hotel adjacent to a prison / safety concerns
Awkward entrance/behind gas station causing access issues
Elevated prices during event weekends (F1)
In-room coffee machine missing in some rooms
Uncomfortable pillows reported by some guests
Handicap shower flooding / drainage issues
Tap water tasted bad for one guest
Shuttle not always running

Categories

Cleanliness
9.4
Multiple reviewers described rooms as clean and organized; generally positive cleanliness impressions though one guest reported shower water flooding in a handicap room and another noted poor-tasting tap water.
Service
9.7
Staff repeatedly described as helpful, courteous and friendly across reviews; guests highlighted excellent front-desk and shuttle/transport assistance (including arranging free Uber).
Location
8.6
Great for events (F1, concerts) and close to airport/shuttle, but several guests noted the hotel is adjacent to a prison and the entrance is awkward/behind a gas station, raising safety/access concerns.
Room Quality
9
Rooms described as comfortable with very good beds and new furnishings; some negatives include missing in-room coffee machines, uncomfortable pillows for some, and occasional noise from footsteps above.
Amenities
9.3
Strong breakfast, complimentary cookies and occasional welcome items (Gatorade) praised; shuttle generally useful though one guest reported it wasn't running and was given an Uber instead.
Value for Money
8.4
Generally seen as good value for typical stays, but multiple guests reported significantly elevated prices during F1 weekend which negatively affected perceived value.
Food and Beverage
9.5
Breakfast consistently called great/excellent and coffee mentioned positively by several guests; complimentary cookies noted as an extra plus.
Overall Experience
9.7
Most guests described an excellent stay—quiet, clean, friendly staff and great breakfast—though a few location/access concerns tempered enthusiasm for some travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Convenient Location

Modern Amenities

Complimentary Breakfast

Experience comfort and convenience at Holiday Inn Express & Suites Austin Airport East. Book now to make the most of your stay in Austin.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that dogs will incur an additional charge of USD 75 for stays of 1–3 nights, and USD 125 for stays of 4 nights or more.

Complimentary parking spaces must be reserved in advance.

Parking is available without prior reservation for USD 15 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 321 reviews
Cleanliness: 9.4
Service: 9.7
Location: 8.6
Room Quality: 9
Amenities: 9.3
Value for Money: 8.4
Food and Beverage: 9.5
Overall Experience: 9.7
K
Karl • couple • us
10
Pros:

Location for the F1 was excellent. We loved the F1 decorations in the main area and staff we all super friendly and helpful

Cons:

coffee machines in the room

2026-10-30 • via Nuitee
V
Vincenzo • solo_traveller • nl
8
2026-10-30 • via Nuitee
M
Mary-Arden • couple • us
7
Great hotel. Why they built it next to a prison I’ll never know . . . Can’t go back even though it was a great stay.
Pros:

Bedsheets/comforter were super comfy. Close to airport with a great shuttle. Clean. Great breakfast.

Cons:

It’s next to a prison. We found out when we were outside the front door waiting for our uber and 5 cop cars pulled in quickly to the hotel’s parking lot and asked us if we’d seen a man in a yellow t-shirt. Lots of cops. Seemed very worried. Surrounded our hotel. Then, they caught him as our uber drove up and that’s when we found out there’s prison directly next to the hotel!!! Lots of barbed wire - OMG. Very worrisome. Plus, the prices were extremely elevated due to it being F1 weekend - and although the breakfast was incredible, bedsheets so comfy, great people working there . . . The prison so close was a dealbreaker.

2026-10-26 • via Nuitee
A
Alyanna Marie • couple • us
10
2026-10-17 • via Nuitee
R
renatocn • solo_traveller • br
9
Pros:

I found the room spacious, clean, and comfortable.

Cons:

The breakfast could have more options.

2026-10-16 • via Nuitee
A
Aleta • couple • us
10
Excellent
Pros:

I loved my stay. It was comfortable, the staff was very nice and the breakfast good. I could have easily stayed another day .

Cons:

It’s not easy to see from the road, easy to miss.

2026-10-12 • via Nuitee
T
Thurman • couple • us
10
2026-10-10 • via Nuitee
A
Amanda • solo_traveller • us
9
Great hotel, mid location
Pros:

Hotel and staff are phenomenal! The staff were so kind and courteous! Parking is great, breakfast is great, no complaints

Cons:

My only complaint isn't even fair, but it must be mentioned ro warn future travelers. The entrance is HORRID. It is behind a gas station, and impossible to get out of. The entrance is awkward and you will wait an extra 5 minutes just trying to get out. The traffic never clears bc it is where 71 ends at a stoplight. Trust me, turn right at the light and turn around and save yourself the stressing. FYI the hotel is backed up to a prison. We stayed for several days and there were zero issues.

2026-10-07 • via Nuitee
T
Timothy • solo_traveller • us
10
Pros:

Helpful, courteous staff. Nice room. Good breakfast.

2026-09-17 • via Nuitee
N
Noel • solo_traveller • us
9
2026-09-15 • via Nuitee
J
Jayn • solo_traveller • us
10
I will definitely be back if travels require a night stay over in Austin!
Pros:

After a long day of airplane travel it was a treat to have a bottle of Gatorade in my room! Just what was needed.
Clean and comfortable rooms.

Cons:

Wasn’t a thing I didn’t like.

2026-09-11 • via Nuitee
C
Cori • couple • us
10
2026-09-06 • via Nuitee
G
Guillermo • family_with_children • us
10
Exelente
Pros:

El servicio y la atecion al cliente

2026-09-05 • via Nuitee
W
Wesley • couple • us
7
Decent overall
Pros:

Good internet, nice tv. New hotel so everything is new and in good order for now. Shuttle wasn't running but I was sent a free uber although the girl on the phone didn't even get my name which was odd. Coffee really good! Breakfast standard but pretty good.

Cons:

Bed was ok but not the most comfortable. Heard footsteps above me early in the morning waking me up. Water was literally the worst tasting in my life. Tastes like literal dirt, not sure what's going on there. I try not to drink tap water but had no other options after arriving super late from a flight and not having my car with me.

2026-09-01 • via Nuitee
S
Sarah • solo_traveller • us
8
2026-09-01 • via Nuitee
L
Lilian • couple • us
9
No stress at all.
Pros:

Clean, organized, good location, great breakfast, great staff.

Cons:

The pillows were uncomfortable.

2026-08-31 • via Nuitee
C
Cherie • couple • us
10
It was a great place to stay
Pros:

The breakfast was excellent! The staff was so courteous! The room was clean and the bed was awesome! When we checked in there were fresh cookies! Over the top!!!

Cons:

Apparently we had a handicap room. When taking a shower the water went all over the floor.. There was a drain in the middle of the floor but stepping out of the shower was a little scary because of all the water other floor.

2026-08-31 • via Nuitee
T
Thekla • solo_traveller • us
10
2026-08-29 • via Nuitee
L
Lacy • family_with_children • us
10
2026-08-27 • via Nuitee
S
Serbantez • solo_traveller • us
10
2026-08-27 • via Nuitee