CapsuleTransit MAX - Airport Hotel - Landside, Public Area - Gateway KLIA T2, Lvl 2M

Hotels
8.6 (963 reviews)
Jalan Klia 2/1 L2M-6-8, Level 2M, Gateway Terminal KLIA2 , Sepang , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Convenient location within the airport
Friendly and helpful staff
Spacious and comfortable rooms
Good amenities like gym
Cons:
Slow reception staff
Noise from neighbors
Lack of hair dryer in room

Categories

Cleanliness
8.08
Several reviews indicated cleanliness issues, such as slow drain in shower and some complaints about noise.
Service
8.85
Staff were generally described as friendly and helpful, though there were minor issues with availability at check-in.
Location
9.09
Multiple reviews praised the convenience of the location within the airport and proximity to food and transport.
Room Quality
8.44
Rooms are generally described as spacious and comfortable, though a few noted issues like small size for families.
Amenities
8.57
Amenities such as a gym and toiletries were appreciated, but some items were missing like a hair dryer.
Value for Money
8.53
Most guests felt the price was justified given the comfort and convenience, though some mixed reviews on aspects.
Food and Beverage
8.58
Located near a food court with many dining options, but specific food quality ratings were not mentioned.
Overall Experience
8.65
Overall, guests had a positive experience, particularly for layovers, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:49

Property Description

Convenient Location
Situated just a few steps from Kuala Lumpur International Airport, our hotel offers the perfect stopover for travelers looking for comfort and convenience.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom, providing a comfortable and relaxing stay during your travels.

Multilingual Staff
Our reception staff are fluent in English, Malay, and Chinese, ensuring seamless communication and excellent service for guests from various backgrounds.

Experience comfort, convenience, and exceptional service at CapsuleTransit MAX - Terminal 2. Book now for your next travel adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 46 per day.

Location

Guest Reviews

8.6
Based on 963 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
D
Doug family_with_children au
8
2026-07-04 via Nuitee
V
Vivek Krishnan family_with_children au
9
Pros:

The room met all our expectations.

Cons:

the lighting was a bit dark, but that did help get some sleep

2026-07-02 via Nuitee
J
jami family_with_children my
9
2026-07-02 via Nuitee
K
Kateřina couple cz
10
2026-06-30 via Nuitee
H
Habeebkv solo_traveller ae
8
Good for short stays
Pros:

Cleanliness and location

Cons:

Breakfast

2026-06-27 via Nuitee
K
KIAN SIONG couple my
9
Ok
Pros:

Great

Cons:

Ok

2026-06-27 via Nuitee
H
Habeebkv solo_traveller ae
9
Pros:

Cleanliness and location

Cons:

Breakfast

2026-06-27 via Nuitee
M
Manon couple be
10
Pros:

Tout était nickel! Chambre très confortable! Très calme.

Cons:

La télé ne fonctionnait pas

2026-06-26 via Nuitee
M
Mohamad Afif couple sa
9
2026-06-26 via Nuitee
P
Patricia couple ph
9
2026-06-26 via Nuitee
J
junaid family_with_children pk
10
2026-06-26 via Nuitee
N
Norasyiqin solo_traveller bn
10
Pros:

Futuristic style hotel. Very comfortable bed. Convenient within the KLIA2 itself. Has its own gym. Great hospitality. I was welcomed with a beautiful smile from Ms Claudia. Check in was smooth with her. She explained that there will be noice due to construction. She even provided earplug but luckily the constructions stop by 10pm. Will stay here again for long layover.

2026-06-26 via Nuitee
S
Süleyman family_with_children nz
10
Pros:

Everything is perfect 🤩

2026-06-25 via Nuitee
C
Cherrie solo_traveller au
9
2026-06-21 via Nuitee
C
Catherine solo_traveller my
10
2026-06-20 via Nuitee
J
JOS solo_traveller gb
9
2026-06-19 via Nuitee
P
PeiFong solo_traveller ae
8
Pros:

Strategic location for transit hotel. Cool design fit out, very comfortable to stay and relaxing. Breakfast was good.

Cons:

Some guest laying on the sofa lounge area affecting the guest first impression & overall image of the hotel.

2026-06-17 via Nuitee
N
Nejma solo_traveller fr
10
Très bon séjour pendant une escale à Kuala lampur. La chambre était propre et bien décorée avec tout ce qu’il fallait. P
Pros:

Les petites attentions du personnel. L’accueil et la décoration des chambres

2026-06-12 via Nuitee
K
Kajsa couple de
10
Pros:

Perfekt für einen layover zwischen zwei Flügen! Es hat uns wirklich die Reise erleichtert zu duschen und ein paar Stunden zu schlafen. Die Dusche war riesig und das Bett super bequem. Sehr zu empfehlen!

2026-06-10 via Nuitee
H
Hwong Siew Ming solo_traveller my
9
Pros:

洗涮用品都有预备,方便转机的客人

2026-06-09 via Nuitee