CapsuleTransit MAX - Airport Hotel - Landside, Public Area - Gateway KLIA T2, Lvl 2M

Hotels
8.6 (1007 reviews)
Jalan Klia 2/1 L2M-6-8, Level 2M, Gateway Terminal KLIA2 , Sepang , my

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Convenient location within the airport
Friendly and helpful staff
Spacious and comfortable rooms
Good amenities like gym
Cons:
Slow reception staff
Noise from neighbors
Lack of hair dryer in room

Categories

Cleanliness
8.08
Several reviews indicated cleanliness issues, such as slow drain in shower and some complaints about noise.
Service
8.85
Staff were generally described as friendly and helpful, though there were minor issues with availability at check-in.
Location
9.09
Multiple reviews praised the convenience of the location within the airport and proximity to food and transport.
Room Quality
8.44
Rooms are generally described as spacious and comfortable, though a few noted issues like small size for families.
Amenities
8.57
Amenities such as a gym and toiletries were appreciated, but some items were missing like a hair dryer.
Value for Money
8.53
Most guests felt the price was justified given the comfort and convenience, though some mixed reviews on aspects.
Food and Beverage
8.58
Located near a food court with many dining options, but specific food quality ratings were not mentioned.
Overall Experience
8.65
Overall, guests had a positive experience, particularly for layovers, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:49

Property Description

Convenient Location
Situated just a few steps from Kuala Lumpur International Airport, our hotel offers the perfect stopover for travelers looking for comfort and convenience.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom, providing a comfortable and relaxing stay during your travels.

Multilingual Staff
Our reception staff are fluent in English, Malay, and Chinese, ensuring seamless communication and excellent service for guests from various backgrounds.

Experience comfort, convenience, and exceptional service at CapsuleTransit MAX - Terminal 2. Book now for your next travel adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 1007 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
M
Marie • family_with_children • gb
2
2026-08-22 • via Nuitee
美州mei-chou • couple • tw
5
這家機場飯店的房間沒窗戶，壓迫感重。早餐超爛的，只有脆片與若干優酪乳。
Pros:

地點

Cons:

早餐

2026-08-22 • via Nuitee
P
Pan_Nico • solo_traveller • it
10
2026-08-19 • via Nuitee
L
Laia • family_with_children • es
9
Bon hotel per fer nit a l’aeroport
Pros:

Molt net, modern, confortable

Cons:

Que era dificil de trobar, no està gaire senyalitzat com poder arribar i si vens de l’altre terminal és una mica confús

2026-08-18 • via Nuitee
L
Ldhyounes • family_with_children • dz
10
2026-08-18 • via Nuitee
H
houda • family_with_children • fr
9
2026-08-18 • via Nuitee
A
Alex • family_with_children • it
1
da evitare
Pros:

posizione comodissima e personale molto gentile. la camera sembrava pulita anche senza abbastanza basic e un po' claustrofobica (non ci sono finestre per ovvi motivi).

Cons:

Abbiamo passato la notte svegli morsi dalle cimici. Avevamo punture ovunque e abbiamo avuto rossore e prurito per due settimane. Segnalato il problema alla reception non erano granché stupiti, non si sono nemmeno scusati. La paura, adesso, è che siano stati infestati anche tutti i vestiti (quelli usati in hotel li abbiamo chiusi in un sacchetto). Non lo consiglierei ovviamente a nessuno.

2026-08-18 • via Nuitee
C
chloé • solo_traveller • fr
9
Pros:

Personnel à l'écoute, hôtel trés confortable, très propre, conforme à la description et facile d'accès dans l'aéroport.

2026-08-17 • via Nuitee
A
Alberto • couple • es
10
Cómodo y funcional
Pros:

Que se encuentra a apenas 2 minutos andando a la terminal 2

Cons:

No nos pasó pero no permite llevar maletas grandes, por si acaso avisamos

2026-08-17 • via Nuitee
A
Aneesha • family_with_children • nz
8
It was pleasant
Pros:

It was clean

Cons:

It was unclear that we need to clear immigration and then go to T2. It took us sometime to figure it out.

2026-08-16 • via Nuitee
K
Karen • couple • au
9
2026-08-15 • via Nuitee
V
Veitch • solo_traveller • au
8
Clean neat, comfortable bed hot showers friendly staff.
Pros:

Breakfast was hearty included in the price of my room
Location great right on the departue floor so what would have been an hour trip from KL city and getting up around 0300 ment i could sleep till 0700 and still catch my flight with ease

Cons:

Nothing had no dramas booked in within minutes and checked out with ease the only thing i could suggest is a fridge in the room

2026-08-14 • via Nuitee
L
Lorenzo • couple • it
9
2026-08-14 • via Nuitee
E
Eva • couple • it
10
Un’oasi di pace
Pros:

Personale disponibilissimo a venire incontro ad un nostro problema. Camere eccezionali dotate di ogni comfort. Letto comodissimo, lenzuola morbide. Un vero sogno! Semplice da trovare. Colazione disponibile anche nelle prime ore della mattina. Superconsigliato.

2026-08-12 • via Nuitee
谷川 • solo_traveller • jp
8
If you are looking for a hotel for short stay, this is the place.
Pros:

部屋が快適だった。

2026-08-12 • via Nuitee
R
renalyn • solo_traveller • au
10
Loving our stay
Pros:

Everything?!

2026-08-12 • via Nuitee
S
Sabine • couple • au
9
2026-08-11 • via Nuitee
J
JASMEEN • family_with_children • jp
9
Pros:

Easy access, helpful & polite staff

2026-08-11 • via Nuitee
R
Rosnida • solo_traveller • my
10
2026-08-11 • via Nuitee
C
Carter • solo_traveller • au
8
2026-08-11 • via Nuitee