CapsuleTransit MAX - Airport Hotel - Landside, Public Area - Gateway KLIA T2, Lvl 2M

Hotels
8.6 (850 reviews)
Jalan Klia 2/1 L2M-6-8, Level 2M, Gateway Terminal KLIA2 , Sepang , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Convenient location within the airport
Friendly and helpful staff
Spacious and comfortable rooms
Good amenities like gym
Cons:
Slow reception staff
Noise from neighbors
Lack of hair dryer in room

Categories

Cleanliness
8.08
Several reviews indicated cleanliness issues, such as slow drain in shower and some complaints about noise.
Service
8.85
Staff were generally described as friendly and helpful, though there were minor issues with availability at check-in.
Location
9.09
Multiple reviews praised the convenience of the location within the airport and proximity to food and transport.
Room Quality
8.44
Rooms are generally described as spacious and comfortable, though a few noted issues like small size for families.
Amenities
8.57
Amenities such as a gym and toiletries were appreciated, but some items were missing like a hair dryer.
Value for Money
8.53
Most guests felt the price was justified given the comfort and convenience, though some mixed reviews on aspects.
Food and Beverage
8.58
Located near a food court with many dining options, but specific food quality ratings were not mentioned.
Overall Experience
8.65
Overall, guests had a positive experience, particularly for layovers, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:49

Property Description

Convenient Location
Situated just a few steps from Kuala Lumpur International Airport, our hotel offers the perfect stopover for travelers looking for comfort and convenience.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom, providing a comfortable and relaxing stay during your travels.

Multilingual Staff
Our reception staff are fluent in English, Malay, and Chinese, ensuring seamless communication and excellent service for guests from various backgrounds.

Experience comfort, convenience, and exceptional service at CapsuleTransit MAX - Terminal 2. Book now for your next travel adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 46 per day.

Location

Guest Reviews

8.6
Based on 850 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
Y
YURI couple jp
10
また利用したい
Pros:

空港の中のすごく便利な場所にありました。 食事や買い物もしやすい場所で、乗り継ぎの際もすぐにチェックインカウンターに行けます

Cons:

食事があまり美味しくなかった。マフィンなどにフタをしてほしいと思いました。

2026-05-08 via Nuitee
S
Saliha family_with_children fr
10
Très pratique
Pros:

L’emplacement dans l’aéroport au même endroit que les vols internes. Très pratique pour une petite escale entre deux destinations.

2026-05-08 via Nuitee
H
Hjh Siti Aimi Malina couple bn
10
2026-05-08 via Nuitee
A
Andrea family_with_children ch
8
2026-05-06 via Nuitee
M
Mimi YY solo_traveller my
10
Perfect for layover
Pros:

Comfy, clean & quite.

Cons:

None.

2026-05-06 via Nuitee
A
Amel couple fr
1
Fais très attention quand vous payez la chambre car j’ai payé 150 € pour six heures. Lisez bien
Cons:

Trop cher

2026-05-06 via Nuitee
I
Ian family_with_children au
1
2026-05-05 via Nuitee
E
eloise couple au
10
Very beautiful and clean for a restful layover.
Pros:

The room was so lovely, great bed size, fantastic water pressure. Staff were super friendly upon entrance and exit. Good working aircon and nice sized tv. The arrows made it easy to navigate our way in and out.

Cons:

Really only the location but I understand that this hotel is probably for people with longer layovers we just really wanted the larger room so my partner and I could hang out together rather than seperate pods like other locations.

2026-05-05 via Nuitee
E
Emily couple au
10
Great way to break up a long flight.
Pros:

Everything you need in a transit hotel: a quiet, dark room, comfortable bed, clean bathroom and amenities provided. Easy access to the shopping mall for a range of food options.

Cons:

More something that is useful to know: We were sent detailed instructions of how to reach the hotel from KLIA using the KLIA express train or free bus. We caught the bus because it was free, but in fact the train only cost the equivalent of a few dollars and would have been much quicker and easier.

2026-05-04 via Nuitee
F
Fabienne family_with_children ch
8
Tiptop
Pros:

Cooles design, gute Lage, mit Abstrichen

Cons:

Nicht perfekt sauberes badezimmer, komischer geruch im zimmer, lüftungsgeräusch

2026-05-04 via Nuitee
L
Lance solo_traveller au
6
Pros:

The bed was exceptionally comfortable

Cons:

Signage from th escalators could be better. I wwnt to the wrong hotel first. Good once I found the correct one

2026-05-03 via Nuitee
N
Nabilah solo_traveller my
10
Pros:

The room

Cons:

None

2026-05-02 via Nuitee
N
Noayi solo_traveller au
9
Pros:

생각 외로 깨끗하고 아늑했습니다. 방마다있는 단독욕실에 화장실이라 편히씻고 바로쉴수있었습니다.

Cons:

방음이 살짝 안되는 편입니다. 방에서 방은 잘되는것 같으나 복도에선 조금만 소리가 커도 다 들리는 편입니다.

2026-05-02 via Nuitee
B
Bernardus Jabal couple id
10
Super comfortable!
Pros:

Great place to transit, staffs so helpful and friendly, room was clean and near, it’s really comfortable to stay here. Love it and will come back again soon!

2026-05-01 via Nuitee
M
Mary solo_traveller ie
8
Pros:

Very convenient and comfortable. Staff are very friendly.

Cons:

Nothing

2026-04-30 via Nuitee
Y
Yeantesa couple id
9
2026-04-29 via Nuitee
K
Katherine family_with_children us
10
2026-04-29 via Nuitee
K
Kanykey Altynbek Kyzy solo_traveller au
10
Highly recommend
Pros:

It was very comfortable and quiet place to stay during long travel

2026-04-29 via Nuitee
H
Hero couple tw
8
還可以。
Pros:

地點佳,方便搭機。

Cons:

只限制停留6小時,以前無此區分不同時段停留價格問題。

2026-04-29 via Nuitee
P
Paulina couple pl
10
2026-04-28 via Nuitee