CapsuleTransit MAX - Airport Hotel - Landside, Public Area - Gateway KLIA T2, Lvl 2M

Hotels
8.6 (802 reviews)
Jalan Klia 2/1 L2M-6-8, Level 2M, Gateway Terminal KLIA2 , Sepang , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
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Review Highlights

Pros:
Convenient location within the airport
Friendly and helpful staff
Spacious and comfortable rooms
Good amenities like gym
Cons:
Slow reception staff
Noise from neighbors
Lack of hair dryer in room

Categories

Cleanliness
8.08
Several reviews indicated cleanliness issues, such as slow drain in shower and some complaints about noise.
Service
8.85
Staff were generally described as friendly and helpful, though there were minor issues with availability at check-in.
Location
9.09
Multiple reviews praised the convenience of the location within the airport and proximity to food and transport.
Room Quality
8.44
Rooms are generally described as spacious and comfortable, though a few noted issues like small size for families.
Amenities
8.57
Amenities such as a gym and toiletries were appreciated, but some items were missing like a hair dryer.
Value for Money
8.53
Most guests felt the price was justified given the comfort and convenience, though some mixed reviews on aspects.
Food and Beverage
8.58
Located near a food court with many dining options, but specific food quality ratings were not mentioned.
Overall Experience
8.65
Overall, guests had a positive experience, particularly for layovers, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:49

Property Description

Convenient Location
Situated just a few steps from Kuala Lumpur International Airport, our hotel offers the perfect stopover for travelers looking for comfort and convenience.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom, providing a comfortable and relaxing stay during your travels.

Multilingual Staff
Our reception staff are fluent in English, Malay, and Chinese, ensuring seamless communication and excellent service for guests from various backgrounds.

Experience comfort, convenience, and exceptional service at CapsuleTransit MAX - Terminal 2. Book now for your next travel adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 46 per day.

Location

Guest Reviews

8.6
Based on 802 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
K
Karan • family_with_children • nz
10
2026-03-14 • via Nuitee
S
ShiPei • couple • my
10
2026-03-14 • via Nuitee
N
NI • couple • nz
10
2026-03-13 • via Nuitee
A
Alicia Mei Ring • couple • us
8
Cons:

There is a restaurant below my room. At 3am, the restaurant was preparing food and they were loud noise of someone chopping food. It went on for an hour. This impacted my sleep as I was very jetlagged.

2026-03-13 • via Nuitee
J
Jean • family_with_children • au
8
Stopover on return from Cambodia
Pros:

Proximity to the airport, the room design and its cleanliness.
The meals were convenient and a great amount of vegetarian options.

Cons:

This stay the room noise was very high, possibly the airconditioning

2026-03-13 • via Nuitee
J
Johan • couple • nl
5
Booking.com customer service is the worst
Pros:

Booking.com customer service was terrible.
I have been trying to get in contact with you for multiple weeks now without answer!
Booking also over charged me on the hotel the price at the spot was much cheaper.

2026-03-12 • via Nuitee
M
MINLAN • couple • cn
6
Pros:

就在T2很方便适合转机人

Cons:

浴室下水超级慢，洗澡水漫金山。

2026-03-12 • via Nuitee
G
Gabriel Tang • solo_traveller • sg
8
2026-03-12 • via Nuitee
L
Lars • couple • ch
5
Pros:

The Room itself

Cons:

The Price and the strict timemanagment even when the room is free, the ambilight in the shower and toilet was on for the night

2026-03-09 • via Nuitee
T
Teik hui • solo_traveller • au
10
2026-03-09 • via Nuitee
R
Rajput • family_with_children • in
10
2026-03-08 • via Nuitee
E
Eric • couple • fr
8
Hôtel très pratique et confortable pour se reposer à l’arrivée d’un long vol
Pros:

L’emplacement, le confort, l’accueil

Cons:

Il manque un réfrigérateur dans la chambre, il n’y a pas d’interrupteur près de la porte d’entrée pour allumer la lumière, c’est un peu cher

2026-03-08 • via Nuitee
D
Dominique • couple • be
9
2026-03-07 • via Nuitee
H
Hii Hoi • couple • my
6
2026-03-06 • via Nuitee
K
Ksenia • solo_traveller • de
9
2026-03-06 • via Nuitee
M
Martin • couple • cz
10
2026-03-05 • via Nuitee
A
Anastasiya • couple • by
9
Pros:

Нормальный отель, удобно на пересадке между рейсами. В номере была вода, хороший вайфай. Чисто и тихо, идеально, чтобы выспаться.

2026-03-03 • via Nuitee
B
BALAZS • family_with_children • hu
10
2026-03-02 • via Nuitee
T
Thomas • family_with_children • at
8
Pros:

Liegt direkt am KLIA T2

2026-03-02 • via Nuitee
M
Marina • couple • au
8
2026-03-02 • via Nuitee