Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Basic breakfast options
Some amenities confusing

Categories

Cleanliness
8.5
Guests noted cleanliness but mentioned confusion with hotel amenities.
Service
9.5
Staff were consistently praised for being helpful and friendly.
Location
9.5
Great location, easy access to attractions described positively.
Room Quality
8.5
Rooms were generally comfortable but some complaints about size.
Amenities
9
Positive mentions about available amenities, but some were confusing.
Value for Money
9
Mixed feelings regarding pricing, especially for family rooms.
Food and Beverage
8.5
Breakfast was noted as basic by some guests.
Overall Experience
9.5
Many guests reported an amazing overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:34

Property Description

Luxurious Beachfront Accommodation
Roma Hotel Phu Quoc - Free Hon Thom Island Waterpark Cable Car offers a 3-star stay with an outdoor pool, fitness center, and bar. Enjoy the private beach area and air-conditioned rooms equipped with modern amenities.

Culinary Delights and Dining Options
Indulge in a variety of breakfast choices from buffet to à la carte at the on-site restaurant serving American, Vietnamese, and Asian cuisine. Special dietary requests can be accommodated for a personalized dining experience.

Convenient Facilities and Activities
From a 24-hour front desk to airport transfers, kids' club, and free WiFi, the hotel ensures a comfortable stay. Explore the area with bike rentals, car hire, and tour desk services available for an unforgettable vacation.

Book now for a memorable beachfront getaway at Roma Hotel Phu Quoc - Free Hon Thom Island Waterpark Cable Car!

Important information:

Hotel offers a free shuttle bus to a swimming pool and a gym center located nearby within 3 minutes.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9
Based on 225 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
R
Rivera • family_with_children • au
8
Lovely stay
Pros:

Location, decor, cleanliness, very good
breakfast

Cons:

I was happy with everything

2026-02-14 • via Nuitee
R
Romi • couple • il
7
מיקום מעולה וכל מה שצריך לשהיה נעימה
Pros:

מיקום מעולה בsunset town
החדר והמלון כולו נקי, מסודר ונעים

Cons:

המיטה מאוד מרעישה, כל תזוזה קטנה שומעים את הקפיצים וכל שאר המיטה חורקת
שירות משק בית יומי היה בשעות מאוד מוזרות במהלך הצהריים/אחר הצהריים שיצא תמיד בזמנים ששהינו בחדר
כאשר ביקשתי מהקבלה שיחליפו לנו מגבות נעניתי בחיוב אך עם צחוק מעט מזלזל
בסך הכל יחסית מעט יקר ביחס לתמורה

2026-02-13 • via Nuitee
J
Jennifer • family_with_children • ca
9
Beautiful area
Pros:

The staff were phenomenal. I appreciated the breakfast & shuttle service

Cons:

The fireworks were very loud, as were the echoey marble lobbies. I was awoken by breakfast staff & screaming babies most days.

2026-02-13 • via Nuitee
C
Chau Nu • extended_group • au
10
I will be coming back soon
Pros:

Very nice view

2026-02-12 • via Nuitee
E
Edwin • couple • gb
8
2026-02-09 • via Nuitee
D
Dian • couple • id
10
Pros:

Our room with sea view and can see the sunset as well.
Birthday decorations so lovely and staff are very helpful. The location in sunset town is easy to explore the place around and many places good for feed social media.

Cons:

Nothing

2026-01-31 • via Nuitee
J
Junha • solo_traveller • kr
8
2026-01-29 • via Nuitee
K
Karl • couple • us
10
Exceeded expectation…. thank you to the entire staff for a wonderful 8 days!
Pros:

We loved our stay at Roma! The service, location, room, view, and food was excellent! Our Signature Ocean View room overlooked the cable cars, sea, and firework displays….a dream location!

Cons:

No complaints

2026-01-29 • via Nuitee
P
Phil • family_with_children • fr
8
Pros:

L'emplacement

Cons:

Salle du petit déjeuner petite

2026-01-29 • via Nuitee
J
Jenna • family_with_children • fi
6
Jenna
Pros:

Hotellihuoneet olivat todella siistit ja ilmastointi toimi hyvin. Aamupala oli ihan ok. Ilmainen tour oli hauska lisä mutta se paljastuikin valokuvauskierrokseksi kuin opastetuksi kierrokseksi.

Cons:

Mainostettuna uima-altaana toimi paikallinen jacuzzi baarin uima-allas jossa ei ollut ainuttakaan aurinkotuolia eikä se ollut soveltuva ajanviettoon altaalla. Läheisellä rannalla uinti oli kielletty eikä siellä ollut palveluita. Rakennuksessa ollut hissi oli todella äänekäs, se piipitti jokaisen kerroksen kohdalla vaikka hissi ei ollut siinä kerroksessa missä itse majoittui. Lisäksi joka päiväiset ilotulitus showt kuuluivat hotelliin liian hyvin, nukkumaan pääsi vasta klo 22 aikaan. Muista korvatulpat!

2026-01-28 • via Nuitee
Z
Zaziwe • family_with_children • za
10
Pros:

The staff were friendly, and gave clear instructions on what we were offered. The free transport around was very convenient.

Cons:

There were so many conditions and rules, like the deposit and hefty fines.

2026-01-28 • via Nuitee
V
Vu • couple • us
8
Except for the room, all was good!
Pros:

Our room was too small with no room for luggage. The room had NO window except one in the bathroom that can be viewed by adjacent building

Cons:

Location is great, with walkable distance to many places

2026-01-27 • via Nuitee
W
waleed • family_with_children • au
10
Pros:

View, location and staff

Cons:

No swimming pool
On site and varaiety of breakfast

2026-01-25 • via Nuitee
宜軒 • family_with_children • tw
9
2026-01-22 • via Nuitee
E
eran • family_with_children • il
3
Pros:

מיקום

Cons:

כל היתר במיוחד האוכל,אין ערוצי T.v,
המיטה והמזרון, המקלחת ועוד.

2026-01-22 • via Nuitee
P
Priyanka • family_with_children • in
8
2026-01-20 • via Nuitee
S
Sora • couple • jp
10
2026-01-19 • via Nuitee
O
Oxana • family_with_children • ru
8
2026-01-19 • via Nuitee
I
Irene • family_with_children • sg
7
2026-01-19 • via Nuitee
R
Rizamer • couple • my
10
Pros:

good

Cons:

good

2026-01-19 • via Nuitee