Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

Hotels
•
Staybridge Suites
9.1 (348 reviews)
385 Jake Thomas Road , Pigeon Forge , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Heated pool
Shallow end
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food quality
Cons:
Room Size
Amenities Issues

Categories

Cleanliness
9.23
Guests frequently compliment the cleanliness, noting it as a highlight of their stay.
Service
9.4
The staff is described as friendly and accommodating, providing excellent service.
Location
9.24
Guests appreciate the convenient location close to attractions.
Room Quality
8.89
Most rooms are noted as clean and comfortable, though some describe specific design limitations.
Amenities
8.52
Amenities are generally satisfactory, though there were some complaints regarding the ice availability.
Value for Money
8.98
Overall value reflects good amenities and services offered for the price, though not exceptional.
Food and Beverage
9.23
Breakfast options are frequently praised as great and diverse.
Overall Experience
9.3
The overall guest experience aligns well with high expectations, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:28

Property Description

Convenient Location
Staybridge Suites Pigeon Forge - Smoky Mtns is located close to popular attractions like Dollywood and The Grand Majestic Theater.

Great Amenities
Enjoy a seasonal outdoor pool, fitness center, and terrace during your stay at this 3-star hotel.

Delicious Breakfast Options
Start your day right with a buffet offering continental or American breakfast choices.

To experience comfort and convenience near Pigeon Forge's top destinations, book your stay at Staybridge Suites Pigeon Forge - Smoky Mtns today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 348 reviews
Cleanliness: 9.23
Service: 9.4
Location: 9.24
Room Quality: 8.89
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 9.23
Overall Experience: 9.3
J
Jorie • extended_group • us
10
Pros:

Location

Cons:

Pool towels were empty

2026-04-10 • via Nuitee
M
Mary • family_with_children • us
8
Overall, we had a good stay and we would come back again.
Pros:

The location was great and the staff was super nice.

Cons:

The fact that the shower only had half of a door and we had to keep a towel on the floor because of water getting on the floor and we couldn’t keep the AC regulated.

2026-04-07 • via Nuitee
L
Lori Lyn • family_with_children • us
8
Nice place to stay
Pros:

Large rooms
Nice shower
Great for families
Cute pool area

2026-04-07 • via Nuitee
A
Alyson • extended_group • us
9
Pros:

Location, views, size of room, price

Cons:

Not enough places to put luggage.
Breakfast wasn't great...and when we got there at 9:00 it was pretty wiped out. Scones were all gone and no half and half for coffee.

2026-04-06 • via Nuitee
C
Carolina • extended_group • us
10
2026-04-06 • via Nuitee
D
Dean • couple • us
10
2026-04-05 • via Nuitee
D
Delia • couple • us
10
Enjoyed my short story. Room was clean w/ comfortable bed. Friendly staff, breakfast was good. Great location close
Pros:

The property seem to be new. Great location

Cons:

It was nothing not to like

2026-03-31 • via Nuitee
J
Josh • couple • us
10
2026-03-30 • via Nuitee
S
Shelia • extended_group • us
10
Pros:

Nice rooms good location.

2026-03-30 • via Nuitee
S
stephens • extended_group • us
9
2026-03-26 • via Nuitee
S
sinanshabsog • extended_group • us
8
Pros:

Location, new facility

2026-03-25 • via Nuitee
J
John • family_with_children • us
10
Cómoda
Pros:

Excelente

2026-03-24 • via Nuitee
C
Charles • couple • us
10
2026-03-23 • via Nuitee
C
Candy • family_with_children • us
9
Nice but bed is not comfortable
Pros:

Very nice with good amount of room with the kitchen you can have full size stuff and bring and cook food too

Cons:

The beds were not soft they were hard to me and very uncomfortable

2026-03-19 • via Nuitee
S
SaMia • family_with_children • us
10
2026-03-19 • via Nuitee
S
Sayre • couple • us
9
It was all good except for the shower/toilet room
Pros:

It was all good!

Cons:

That there weren’t any handrails in the shower and the toilet being in there with the shower, it was too crowded. The toilet needs to be handicap so it’s taller.

2026-03-17 • via Nuitee
H
Henrik • extended_group • se
10
En upplevelse att minnas.
Pros:

Trevligt resmål

Cons:

Tyvärr måste man köra bil mellan alla olika platser.

2026-03-17 • via Nuitee
W
William S • couple • us
10
Everything was good
Pros:

Breakfast was good. The location was excellent.

Cons:

When I stayed the price was good, but in more peak time, the price is very expensive

2026-03-12 • via Nuitee
M
Malikye • family_with_children • us
10
2026-03-06 • via Nuitee
T
Tiffany • solo_traveller • us
10
Stay was good and great value minus shower glass and shower water temperature
Pros:

Location, value and condition

Cons:

Half a shower glass and shower water did not get hot enough

2026-03-02 • via Nuitee