Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotels
•
Holiday Inn Express
7.7 (138 reviews)
25640 Mission Boulevard , Hayward , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable beds
Cons:
Long check-in wait times
Limited breakfast options
Issues with elevator access
No hot water reported

Categories

Cleanliness
7.08
The hotel is clean, but some guests experienced tight elevator areas which suggest a need for improvement.
Service
8.35
Overall service was positive, though there were negative experiences related to check-in delays and specific instances concerning guest treatment.
Location
8.39
The hotel is conveniently located near restaurants and attractions.
Room Quality
8.34
Rooms were generally reported as nice and comfortable.
Amenities
7.37
Some amenities were not adequately stocked, like breakfast supplies; however, the facilities were generally up to standard.
Value for Money
7.33
Guests felt the value was good considering the price, despite a few shortcomings.
Food and Beverage
6.38
Breakfast choices were limited and supplies ran out; this negatively impacted guest satisfaction.
Overall Experience
8.35
Guests had a generally favorable overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:23

Property Description

Convenient Location
Ideally located near popular attractions such as Henry J Kaiser Convention Center and Lake Merritt.

Comfortable Rooms
Air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom.

Relaxing Amenities
Enjoy access to an indoor pool, fitness centre, and hot tub during your stay.

To book your stay at Holiday Inn Express & Suites Hayward - Castro Valley for a convenient and comfortable experience, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 138 reviews
Cleanliness: 7.08
Service: 8.35
Location: 8.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 8.35
D
Delas Alas • family_with_children • us
6
2026-01-28 • via Nuitee
R
Ray • solo_traveller • us
10
Very nice, will definitely stay here again.
Pros:

Very friendly staff, very clean, very comfortable bed, big shower, good breakfast

2026-01-22 • via Nuitee
C
Corwin • solo_traveller • us
9
Nice, but not what I expected.
Pros:

The bed was comfortable and I liked the bath.

Cons:

When I booked the room me I booked it for a room that has two rooms with two king size beds. It had two queen maybe full size beds and only 1 room so I didn't get the room that I thought I paid for.

2026-01-21 • via Nuitee
D
Deborah • family_with_children • us
10
2026-01-19 • via Nuitee
M
Melissa • couple • us
1
Pros:

Did not end up staying

Cons:

Wedding night. Did not end up staying because of check in process

2026-01-19 • via Nuitee
J
Jose • couple • us
8
2026-01-19 • via Nuitee
M
Michanne • solo_traveller • us
10
2026-01-18 • via Nuitee
E
Elizabeth • solo_traveller • us
9
2026-01-17 • via Nuitee
J
Jose Ariel • family_with_children • ph
10
2025-12-30 • via Nuitee
E
Elizabeth • family_with_children • us
10
2025-12-30 • via Nuitee
J
Jose Ariel • couple • ph
10
Great!
Pros:

Cleanliness

Cons:

none

2025-12-30 • via Nuitee
U
Udo • family_with_children • us
10
Pros:

Breakfast was great loved the sausage but no bacon

2025-12-29 • via Nuitee
M
Meza • family_with_children • us
10
2025-12-08 • via Nuitee
S
Sokunthy • solo_traveller • us
9
2025-11-01 • via Nuitee
Z
Zamaneh • solo_traveller • us
8
2025-10-16 • via Nuitee
A
Allen • solo_traveller • us
10
2025-10-13 • via Nuitee
E
Emarita
10
Pros:

Its great place

2025-10-11 • via Nuitee
S
sukhjinder
10
Pros:

Nice location. Clean place

2025-10-09 • via Nuitee
I
Irene • solo_traveller • us
1
2025-10-08 • via Nuitee
N
Novelo • family_with_children • us
10
2025-10-04 • via Nuitee