Calista Trendy Hotel & Spa

Hotels
9.5 (643 reviews)
18 Ngõ Hội Vũ , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Noise issues
Minor maintenance problems

Categories

Cleanliness
9.33
The hotel was mentioned as very clean in multiple reviews.
Service
9.8
Staff were frequently highlighted as friendly and helpful throughout the reviews.
Location
9.84
Centrally located with easy access to tourist sites as noted in several reviews.
Room Quality
9.29
Spacious rooms and comfortable beds mentioned positively, though some issues were noted about noise.
Amenities
9.32
A good range of amenities was implied but not specifically detailed in the reviews.
Value for Money
9.28
Value for the money was mentioned as good in relation to the quality of stay.
Food and Beverage
9.33
Breakfast was mentioned as excellent with great choices.
Overall Experience
9.8
Reviews express overall satisfaction and highlight the staff as a key positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:11

Property Description

Central Location: Perfectly located in the heart of Hanoi within walking distance to major attractions and transportation hubs.

Comfortable Accommodation: Modern rooms with city views, air conditioning, and flat-screen TVs to ensure a cozy stay.

Convenient Amenities: Enjoy a 24-hour front desk, airport transfers, and complimentary WiFi for a hassle-free experience.

Experience luxury and convenience at Calista Trendy Hotel & Spa - Book now for an unforgettable stay in Hanoi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 643 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
A
Abramovich • family_with_children • il
9
Recommended with great service
Pros:

A nice hotel, the family room was great and had all the facilities needed, located in a good location and a very good and pleasant service.

Cons:

Breakfast is nice, could be improved.

2026-08-08 • via Nuitee
H
Helle • family_with_children • dk
8
2026-08-05 • via Nuitee
B
Basim • family_with_children • sa
9
Pros:

العاملين في الفندق رائعين

Cons:

ولاشي

2026-08-05 • via Nuitee
R
Rikke • family_with_children • gb
10
Warm and personalised service in a lovely, central location
Pros:

The hotel staff were wonderful, so friendly and helpful. Always met us with a smile and friendly greeting and organised laundry for us at a very cheap rate. The hotel is three buildings located adjacent to eachother, we had rooms in buildings across the road from eachother but at the same floor level so balconies faced eachother. The hotel is located really centrally, loads of places to eat and shop nearby, but its quiet as its located down a side road. The breakfast was great, we had to go to the third building 1 min walk away, but there was a buffet breakfast of hot Vietnamese dishes, fruit, yoghurt, cereal, toast and an egg station where they would cook your eggs to order. All was very tasty and staff were very nice. The rooms were very nice and clean and we can highly recommend staying here if you are in Hanoi. Most sites were within walking distance, for those further out catching a Grab taxi was very convenient. A truly great hotel with fantastic staff that provided a warm and personalised service to us throughout our stay.

Cons:

Nothing

2026-08-04 • via Nuitee
I
Isabelle • solo_traveller • fr
9
Pros:

Tout !

Cons:

Rien !

2026-08-03 • via Nuitee
L
Lee • couple • my
9
2026-08-02 • via Nuitee
J
Judith • family_with_children • nl
9
Fijne plek om je vakantie op te starten.
Pros:

Gastvrijheid, vriendelijkheid, behulpzaamheid, locatie, ruimte kamer.

Cons:

Bedden te hard.

2026-07-22 • via Nuitee
J
Judith • family_with_children • nl
8
Goede start!
Pros:

Locatie, ruimte kamer, personeel

Cons:

Bedden iets te hard

2026-07-22 • via Nuitee
F
Fatih • family_with_children • de
9
Ein schöner Aufenthalt, Preis/Leistung gut.
Pros:

Sehr zentral, alle Geschäft die man braucht in der Nähe.

2026-07-21 • via Nuitee
N
Nittaya • extended_group • th
10
Pros:

The location is great and all the staff are lovely and good service.

2026-07-20 • via Nuitee
K
Krishna • solo_traveller • gb
10
Pros:

Great location, warm service and excellent value for money.

Staff were highly engaged and polite, and went the extra mile to ensure that everything was kept comfortable!

2026-07-20 • via Nuitee
K
Krishna • solo_traveller • gb
10
Pros:

Amazing service from point of booking through to departure, and beyond!

All the staff at the hotel were exceptional with their hospitality and attentiveness, and made special accommodation for our group requirements.

I would like to give a special call out to Amanda who went above and beyond with all our requests, and helped with arrangements outside of the room booking itself - including seamlessly organising all our transport for the rest of our holiday.

2026-07-20 • via Nuitee
A
Alexis • family_with_children • ca
10
2026-07-20 • via Nuitee
A
ANISHA • couple • sg
4
2026-07-20 • via Nuitee
G
Galhindarachchi • family_with_children • au
10
We had a wonderful stay at Calista Trendy Hotel in Hanoi’s Old Quarter. Our room was spacious, clean, and very comfortab
Pros:

Clean, spacious, conveniently located, great hospitality, wonderful staff

2026-07-19 • via Nuitee
R
Rua • couple • vn
8
Nice staff nice location decent room all good
2026-07-17 • via Nuitee
C
chichu • solo_traveller • tw
10
2026-07-16 • via Nuitee
J
Jean-Luc • family_with_children • fr
10
Je recommande
Pros:

Très bel accueil dans cet hôtel bien situé. Le personnel très serviable a toujours été de bon conseil. Merci pour leur bienveillance. Et petit déjeuner varié.

Cons:

Toute petite déception, contrairement à la photo, nous n’avions pas de balcon.

2026-07-15 • via Nuitee
R
Robert • family_with_children • gb
9
Fabulous budget hotelnwith great service.
Pros:

Fabulous little hotel - perfect for a family, with a large room with a double bed and 2 single beds.

Great location in the old quarter, with loads of local food options and walking distance from Train Street.

The staff could not have been more helpful, taking our luggage to our rooms, giving us ideas for places to visit and helping to ensure that our coach collected us from the right place.

The breakfast at the sister hotel around the corner was fantastic and again, the staff could not have been more helpful.

Cons:

Not really a dislike, as we chose the hotel knowing the facilities, but the only improvement would be a small pool!

2026-07-15 • via Nuitee
V
van_S • solo_traveller • nl
9
Pros:

Het personeel verdient een grote pluim, ontzettend vriendelijk, behulpzaam en attent! Goede bedden en prima ontbijt met heerlijk versgebakken eitjes en pannenkoekjes. Vanaf het moment van het boeken lieten ze ons welkom voelen. Goede locatie.

Cons:

De kamer geeft geen uitzicht naar buiten, de ramen zijn geblindeerd als het ware, dit vond ik wel jammer. Maar dit was ook al zo te zien op de foto's.

2026-07-15 • via Nuitee