Hotel Imperial Plaza & Spa

Hotels
7.2 (2409 reviews)
Avenue Abdelkrime El Khatabi , Marrakech , ma

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Comfortable beds
Cons:
Issues with billing
Cleanliness concerns
Inconvenient location

Categories

Cleanliness
6.16
Issues with cleanliness as noted during breakfast and water temperature complaints.
Service
8.13
General positive sentiment about service, with mentions of helpful staff.
Location
7.17
Noted as far from restaurants and somewhat inconvenient.
Room Quality
6.62
Comfortable beds but issues with decor and equipment in the rooms.
Amenities
7.65
Positive remarks regarding the pool and rooftop facilities.
Value for Money
6.61
Complaints regarding booking issues affecting perceived value.
Food and Beverage
8.16
Positive feedback about breakfast and dining experiences.
Overall Experience
7.13
Mixed overall experience with notable highlights and concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:28

Property Description

Luxurious Accommodation
The Imperial Plaza in Marrakesh offers air-conditioned guest rooms with modern amenities including satellite TV and Wi-Fi access. Enjoy a comfortable stay with elevator service to all rooms.

Relaxation and Dining
Indulge in pampering at the spa and wellness centre, or unwind on the roof-top terrace with a refreshing swim in the panoramic pool. Start your day with a delicious buffet breakfast and savor international and Moroccan cuisine at the hotel's restaurants.

Convenient Location
Located in the heart of Marrakesh, the Imperial Plaza is close to major attractions like Avenue Mohamed V and Jemaa El Fna square. Explore the city with ease, as the hotel is just a short drive from the Royal Golf Club and the airport.

Book your stay at the Imperial Plaza now for an unforgettable Marrakesh experience!

Important information:

Please note that the airport transfer is EUR 10 per person.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.2
Based on 2409 reviews
Cleanliness: 6.16
Service: 8.13
Location: 7.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 6.61
Food and Beverage: 8.16
Overall Experience: 7.13
Z
Zakry • extended_group • fr
8
2026-03-10 • via Nuitee
J
Jose Francisco • solo_traveller • es
10
Perfecta
Pros:

El personal muy amable y buena gente

Cons:

En general todo muy bien

2026-03-08 • via Nuitee
U
Ustinovk • family_with_children • ie
5
Pros:

Rooftop

Cons:

Calidad de las habitaciones, Limpieza deja mucho que desear y servicios complementarios escasamente informados durante la estancia. Creo que este hotel necesita invertir mas en la calidad de servicio y reformar sus habitaciones.

2026-03-05 • via Nuitee
L
Lahoucine • family_with_children • ma
8
Pros:

L'emplacement super

2026-03-04 • via Nuitee
S
stephanie • solo_traveller • fr
9
Très agréable
Pros:

Hotel très bien placé. Personnel toujours très agréable et aux petits soins. On se sent en sécurité

2026-03-04 • via Nuitee
M
margaret • solo_traveller • gr
5
Pretentious glitzy decor. Rooftop terrace good.
Pros:

Roof terrace with views of Atlas Moutains.
Good breakfast

Cons:

Several things stolen from my room.
Nescafe in coffee machine.
Noise of lift in my room. Smells from kitchen below.

2026-03-03 • via Nuitee
M
Melissa • couple • nl
8
Heerlijk verblijf gehad, schone en nette kamers, wel wat gedateerd maar prima te doen
Pros:

Ruime keuze tijdens het ontbijt, echter werd het ontbijt volgens mij niet echt aangevuld dus als je wat later was, was de keuze iets minder maar voldoende. Personeel was erg vriendelijk en bewogen mee, we kregen een andere kamer omdat daar zon op het balkon was. Ook was de douchekop niet goed en werd deze gelijk vervangen. Aan service geen gebrek! Personeel sprak ook goed Engels. Naast het hotel een mini market en apotheek ook fijn. Voor de rest alles met de taxi gedaan wat heel makkelijk ging.

Cons:

Er werd geen alcohol geschonken in het hotel, dat maakt opzich niet uit. Echter was het ook zo dat je aan het zwembad zelf niet je eigen drinken mocht nuttigen en dus verplicht was om drinken aan de bar te kopen, de prijzen waren ook wat aan de prijzige kant.

2026-03-02 • via Nuitee
K
krima • family_with_children • ma
10
Top vraiment
Pros:

Le cadre la piscine les chambres

Cons:

Rien

2026-02-27 • via Nuitee
M
Marylou • family_with_children • fr
5
Ne mérite pas vraiment 4 étoiles mais le roof top une fois terminé devrait être splendide dommage pour nous, nous aurion
Pros:

Le personnel était très accueillant et souriant ! Vraiment adorable

Cons:

Travaux et bruit incessant face a la chambre
Piscine et roof top fermée pour travaux dès le deuxième jour de notre arrivée
Petit déjeuner correct
Buffet du soir en demi pension à éviter
Salle de bain vétuste

2026-02-13 • via Nuitee
C
carrieri • family_with_children • it
9
Pros:

Hotel pulito personale gentilissimo posizione comoda

2026-02-13 • via Nuitee
T
Traoré • couple • ml
5
2026-02-12 • via Nuitee
B
Benjamin • family_with_children • nc
6
2026-02-11 • via Nuitee
S
sanaa • family_with_children • no
9
Veldig bra service hyggelig folk
Pros:

Servicen

2026-02-11 • via Nuitee
S
soumaya • solo_traveller • ma
10
Pros:

J'aimé le confort du matelat, le diner, tous....

2026-02-10 • via Nuitee
S
Soumaya • solo_traveller • ma
10
Pros:

J'ai tous aimé personnels, proproté et la cuisine

Cons:

Le confort du lit et la cuisine

2026-02-09 • via Nuitee
I
Ioana • couple • es
3
2026-02-08 • via Nuitee
N
Nisrine • family_with_children • ma
9
Pros:

Perfect stay!

2026-01-28 • via Nuitee
I
ibtissam • family_with_children • ma
1
2026-01-28 • via Nuitee
A
Aeleen • solo_traveller • gb
6
Short, cheap weekend in Morocco
Pros:

I guess the saying, you get what you pay for is relevant here. Hotel staff are very helpful and pleasant. I was here for a cheap winter break and that is just what I got. Probably about 2 miles from the main square. I like walking and this suited me for the weekend. I had lunch in the hotel, which was nice, service a little slow and sometimes missing key elements, slow to remedy. Nice roof top terrace

Cons:

Baths seriously need to be replaced, I had an issue with the first room I had in that I near broke my neck as the water was leaking from the back of the shower head area and flooded the door into the bathroom, slipped on it exiting bathroom. Asked for another room which I got the next day. The bath in this one wasn't much better. On the website it shows a drinks menu, however on arrival the hotel is a totally dry hotel. Lovely restaurants and bars near by though. Pool is like an ice bath I can't even see this being even slightly warm in the summer. Think the North Sea is warmer! No sunloungers either.

2026-01-27 • via Nuitee
V
violon • family_with_children • fr
8
2026-01-26 • via Nuitee