Pousada de Lisboa - Small Luxury Hotels Of The World

Hotels
•
Pestana Hotel & Resorts
9.1 (1504 reviews)
Praça do Comércio 31-34 , Lisbon , PT

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great breakfast
Cons:
Room accessibility issues
Limited gym facilities

Categories

Cleanliness
9.11
Guests appreciated the cleanliness of the hotel, noting the impeccable service and cleanliness maintained throughout the stay.
Service
9.58
The staff received high praise for their friendliness and helpfulness, catering to guests' needs effectively.
Location
9.62
The hotel boasts a perfect location close to attractions, public transport, and beautiful plazas.
Room Quality
8.57
Room quality was generally good but noted some issues regarding room types for those with mobility concerns.
Amenities
8.6
Amenities were satisfactory with an indoor pool, gym, and sauna available for guests.
Value for Money
9.06
Guests felt they received good value given the luxury experience and included breakfast.
Food and Beverage
9.11
Breakfast received particular commendation for its quality and variety.
Overall Experience
9.18
Overall experience was delightful, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Elegant Accommodation in the Heart of Lisbon

Luxurious Rooms with Stunning Views

Experience the classical style rooms at Pousada de Lisboa, offering breathtaking views of Terreiro de Paço Square and Áurea Street. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and minibar, ensuring a comfortable stay.

Exquisite Dining and Relaxation Options

Indulge in traditional Portuguese cuisine at the on-site restaurant, followed by a relaxing drink at the bar. For ultimate relaxation, guests can enjoy the wellness centre, sauna, and fitness centre.

Convenient Location and Nearby Attractions

Explore Lisbon's vibrant city life with a stroll to Rossio Square and Chiado area, or venture to Bairro Alto district for a lively evening. With services like car and bicycle rental available, your stay at Pousada de Lisboa promises convenience and luxury.

Book now for an unforgettable stay at Pousada de Lisboa - Small Luxury Hotels Of The World.

Important information:

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that pets (dogs) are only allowed in the Superior Twin Rooms. This is upon request, at an extra charge and depending on confirmation from the property.

Due to the coronavirus (COVID-19), the sauna is not available.

The Spa operates from 10:00 to 18:000.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1504 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
P
Peter • couple • ch
9
Pros:

location
very friendly staff

2026-10-22 • via Nuitee
E
Elissa • solo_traveller • us
10
Amazing time! Would recommend to anyone
Pros:

Amazing location. Rooms were very spacious and nice.

2026-10-21 • via Nuitee
H
Harvey • couple • gb
9
Lovely hotel with wonderful staff
Pros:

Great location to see Lisbon from and superb staff, that gave great advice on where to eat and how to get around

Cons:

Nothing

2026-10-20 • via Nuitee
H
Hershberg • solo_traveller • ca
10
Would only think of staying here if in Lisbo
Pros:

Everything about the hotel was 5*+. Beautiful rooms and best breakfast buffet you could imagine. All the staff highly professional and friendly.

Cons:

Nothing

2026-10-19 • via Nuitee
P
Paul • couple • au
10
Pros:

The staff was friendly, welcoming and helpful. The breakfast was excellent and the staff were highly attentive
Everything was great.

2026-10-17 • via Nuitee
I
Idan • solo_traveller • il
10
Pros:

מקום מרכזי מאוד. צוות אדיב

2026-10-17 • via Nuitee
S
Shiloh • extended_group • us
10
2026-10-16 • via Nuitee
L
Lisette • couple • de
7
Mit Einschränkungen haben wir uns wohl gefühlt
Pros:

Die besonders gute Lage hat uns gefallen und auch die Kombination zwischengeschichtlichen Ambiente und moderne.

Cons:

Das Zimmer war einfach zu klein für den hohen Preis. Außerdem waren Sauna und Schwimmbad nicht ausreichend von Personal betreut. Es fehlten Handtücher und auch Getränke.

2026-10-15 • via Nuitee
B
Brian • couple • nl
9
2026-10-15 • via Nuitee
R
Robert • couple • us
9
Very nice hotel
Pros:

Well appointed hotel. Nice room and bathroom. Clean and elegant and comfortable

2026-10-14 • via Nuitee
M
MALCOLM • couple • gb
8
Quiet hotel in great location
Pros:

Check in and out was very quick and easy. Quiet room at the rear of the hotel. Location excellent.

2026-10-13 • via Nuitee
E
Ernst • couple • mt
9
Pros:

Excellent breakfast and service provided. Staff was very friendly.
Location of the hotel is center-center all easy to walk..

Cons:

Rooms were not at the most modern standard for a 5 star hotel but still very good. Sliding door of the shower was not closing properly causing water splesh in the bathroom.

2026-10-12 • via Nuitee
P
Pedro • couple • cr
1
This property ripped me off after my stay. They overcharged me 3 times what was supposed to be my final payment. I have
2026-10-12 • via Nuitee
C
Christine • extended_group • ca
10
Worry-free place to stay in old town with luxury comfort.
Pros:

Location in old town and proximity to shopping, restaurants and more... history of the building, amenities include the sauna, pool and gym, friendly helpful staff, cleanliness, outstanding breakfast. There is a restaurant with chef on site as well. Our check-in started with a glass of sparking wine! We loved the feel of their sheets and the room easily accommodated the 3 of us. Nice place to stay at.

2026-10-10 • via Nuitee
H
Harold • couple • us
9
2026-10-09 • via Nuitee
K
KATHLEEN • couple • us
10
2026-10-07 • via Nuitee
A
Anna • family_with_children • nl
4
2026-09-17 • via Nuitee
S
Stephanie • extended_group • gb
8
Fantastic staff, which really makes anything else secondary. The location is ideal and the building’s history quite inte
Pros:

Great staff! So helpful…

Cons:

The toilet paper needs to be changed and the breakfast would deserve a bit more originality and local simple offering like the mist toast. The à la carte was a bit poor.

2026-09-16 • via Nuitee
K
kostas • couple • gb
10
2026-09-16 • via Nuitee
E
enrico • couple • it
10
Pros:

Tutto

2026-09-14 • via Nuitee