Pousada de Lisboa - Small Luxury Hotels Of The World

Hotels
•
Pestana Hotel & Resorts
9.1 (1406 reviews)
Praça do Comércio 31-34 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great breakfast
Cons:
Room accessibility issues
Limited gym facilities

Categories

Cleanliness
9.11
Guests appreciated the cleanliness of the hotel, noting the impeccable service and cleanliness maintained throughout the stay.
Service
9.58
The staff received high praise for their friendliness and helpfulness, catering to guests' needs effectively.
Location
9.62
The hotel boasts a perfect location close to attractions, public transport, and beautiful plazas.
Room Quality
8.57
Room quality was generally good but noted some issues regarding room types for those with mobility concerns.
Amenities
8.6
Amenities were satisfactory with an indoor pool, gym, and sauna available for guests.
Value for Money
9.06
Guests felt they received good value given the luxury experience and included breakfast.
Food and Beverage
9.11
Breakfast received particular commendation for its quality and variety.
Overall Experience
9.18
Overall experience was delightful, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Elegant Accommodation in the Heart of Lisbon

Luxurious Rooms with Stunning Views

Experience the classical style rooms at Pousada de Lisboa, offering breathtaking views of Terreiro de Paço Square and Áurea Street. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and minibar, ensuring a comfortable stay.

Exquisite Dining and Relaxation Options

Indulge in traditional Portuguese cuisine at the on-site restaurant, followed by a relaxing drink at the bar. For ultimate relaxation, guests can enjoy the wellness centre, sauna, and fitness centre.

Convenient Location and Nearby Attractions

Explore Lisbon's vibrant city life with a stroll to Rossio Square and Chiado area, or venture to Bairro Alto district for a lively evening. With services like car and bicycle rental available, your stay at Pousada de Lisboa promises convenience and luxury.

Book now for an unforgettable stay at Pousada de Lisboa - Small Luxury Hotels Of The World.

Important information:

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that pets (dogs) are only allowed in the Superior Twin Rooms. This is upon request, at an extra charge and depending on confirmation from the property.

Due to the coronavirus (COVID-19), the sauna is not available.

The Spa operates from 10:00 to 18:000.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1406 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
S
Suyi • couple • us
9
2026-05-07 • via Nuitee
K
Kenan • family_with_children • tr
9
Satisifying
Pros:

Locatation is very effective

Cons:

All good

2026-05-04 • via Nuitee
I
Ibrahim Onur • couple • tr
10
2026-05-04 • via Nuitee
J
Jaroslaw • solo_traveller • pl
10
2026-05-02 • via Nuitee
L
Livia • solo_traveller • nl
9
2026-05-01 • via Nuitee
H
H • family_with_children • be
8
2026-04-30 • via Nuitee
R
Rietje • couple • nl
8
2026-04-28 • via Nuitee
D
Donald • couple • pt
9
2026-04-28 • via Nuitee
K
Kerry • couple • au
10
Pros:

Beautiful hotel, fabulous location, friendly staff, very comfortable. Would recommend this property very highly

2026-04-27 • via Nuitee
B
Bernhard • couple • de
10
Außergewöhnlich
Pros:

Tolle zentrale Lage

2026-04-27 • via Nuitee
J
Jutta • couple • de
10
Pros:

Super nettes Personal, super Lage, großartiges Frühstück, gerne jederzeit wieder

2026-04-26 • via Nuitee
P
Patricia • couple • us
9
Grand historic building in a prime location.
Pros:

Excellent location in a historic building. Great value breakfast. Wonderful staff. The plaza-side outdoor bar is perfect people watching.

Cons:

Some amenities are a bit lacking, like room for toiletries in the bathroom, and accessible charging outlets. The tub was elevated and might be difficult to access for a customer with any mobility issues, and very slippery.

2026-04-25 • via Nuitee
S
Sergio • couple • cl
10
2026-04-24 • via Nuitee
E
Emir • couple • br
10
Otimo custo benefício! Recomendo
Pros:

Tudo! Atendimento excepcional de toda a equipe.
Café da manhã com ótimas variedade de produtos
Ótimo apartamento, muito confortável e sempre arrumado e limpo
Localização excelente

2026-04-24 • via Nuitee
M
Michelle • solo_traveller • gb
9
Pros:

Excellent location, comfortable rooms, great breakfast and warm and welcoming staff

2026-04-23 • via Nuitee
M
Maria • couple • se
10
2026-04-20 • via Nuitee
S
Shelly • couple • il
8
מלון נחמד. לא עפנו
Pros:

מיקום, ארוחת בוקר טובה

Cons:

רעש מגיע מהרחוב לחדרים מאוד מפריע

2026-04-19 • via Nuitee
H
Horia Tripon • couple • ca
9
2026-04-18 • via Nuitee
D
Doglas • family_with_children • cn
10
2026-04-18 • via Nuitee
R
redna • family_with_children • us
10
The location, hotel, and service are excellent. When I visit Lisbon again someday, I'll stay here.
Pros:

Excellent location, very good breakfast with lots to select from, nicely appointed rooms, windows are sound proofed, hotel lobby is very nice, and hotel staff were always helpful and friendly.

2026-04-14 • via Nuitee