Pousada de Lisboa - Small Luxury Hotels Of The World

Hotels
Pestana Hotel & Resorts
9.1 (1381 reviews)
Praça do Comércio 31-34 , Lisbon , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great breakfast
Cons:
Room accessibility issues
Limited gym facilities

Categories

Cleanliness
9.11
Guests appreciated the cleanliness of the hotel, noting the impeccable service and cleanliness maintained throughout the stay.
Service
9.58
The staff received high praise for their friendliness and helpfulness, catering to guests' needs effectively.
Location
9.62
The hotel boasts a perfect location close to attractions, public transport, and beautiful plazas.
Room Quality
8.57
Room quality was generally good but noted some issues regarding room types for those with mobility concerns.
Amenities
8.6
Amenities were satisfactory with an indoor pool, gym, and sauna available for guests.
Value for Money
9.06
Guests felt they received good value given the luxury experience and included breakfast.
Food and Beverage
9.11
Breakfast received particular commendation for its quality and variety.
Overall Experience
9.18
Overall experience was delightful, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Elegant Accommodation in the Heart of Lisbon

Luxurious Rooms with Stunning Views

Experience the classical style rooms at Pousada de Lisboa, offering breathtaking views of Terreiro de Paço Square and Áurea Street. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and minibar, ensuring a comfortable stay.

Exquisite Dining and Relaxation Options

Indulge in traditional Portuguese cuisine at the on-site restaurant, followed by a relaxing drink at the bar. For ultimate relaxation, guests can enjoy the wellness centre, sauna, and fitness centre.

Convenient Location and Nearby Attractions

Explore Lisbon's vibrant city life with a stroll to Rossio Square and Chiado area, or venture to Bairro Alto district for a lively evening. With services like car and bicycle rental available, your stay at Pousada de Lisboa promises convenience and luxury.

Book now for an unforgettable stay at Pousada de Lisboa - Small Luxury Hotels Of The World.

Important information:

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that pets (dogs) are only allowed in the Superior Twin Rooms. This is upon request, at an extra charge and depending on confirmation from the property.

Due to the coronavirus (COVID-19), the sauna is not available.

The Spa operates from 10:00 to 18:000.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1381 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
J
Jacob couple il
9
Pros:

The food in breackfast and all the staff

Cons:

Nothing

2026-02-10 via Nuitee
M
Mark solo_traveller in
9
Pros:

Tastefully decorated. Clean, fresh and new.

Excellent staff!

Cons:

All good.

2026-01-30 via Nuitee
M
Maria Angela couple it
10
Fantastico
Pros:

Cortesia e gentilezza.

2026-01-27 via Nuitee
J
Justin family_with_children us
10
2026-01-26 via Nuitee
V
Valdemar couple mx
10
Pros:

La ubicacuon, y la amabilidad de las personas

2026-01-25 via Nuitee
J
Jonathan couple gb
9
2026-01-25 via Nuitee
D
Davide extended_group it
9
2026-01-25 via Nuitee
A
Aleksey couple ru
10
2026-01-23 via Nuitee
M
morianz family_with_children at
10
2026-01-23 via Nuitee
F
Francesco solo_traveller it
7
2026-01-22 via Nuitee
C
CAN family_with_children tr
10
Excellent location with exceptional breakfast.
Pros:

Staff, room, location and breakfast

2026-01-22 via Nuitee
C
Christine couple us
10
2026-01-21 via Nuitee
I
Inna couple ua
10
Прекрасний готель, в прекрасному місці
Pros:

Чудовий готель з прекрасним розташуванням. Сервіс, деталі, ліжко, постіль - все чудово. Прекрасний ресторан, бар, сніданки. І найкраще розташування в місті, яке відразу вас занурює в атмосферу міста.

Cons:

Все було чудово, немає такого

2026-01-21 via Nuitee
S
Sara solo_traveller se
10
2026-01-20 via Nuitee
J
Jesús Sanz Mur couple es
9
EXCELENTE HOTEL
Pros:

ATENCIÓN DEL PERSONAL

2026-01-20 via Nuitee
R
Robert solo_traveller de
10
Einfach Klasse !
Pros:

Hotel mit super Service und Charme , sehr netten Personal und super Lage

2026-01-19 via Nuitee
S
Sharon couple au
10
Great hotel.
Pros:

Great location. Fabulous staff. Recommend staying here. Best area.

2026-01-19 via Nuitee
B
Björn family_with_children de
10
Pros:

Super schönes Hotel toll gelegen mit top Personal

Cons:

Die uber-fahrer können das Hotel nicht anfahren

2026-01-19 via Nuitee
M
Marina couple gb
9
Cons:

Swimming pool & gym small.

2026-01-19 via Nuitee
E
Ebrahim couple ae
10
2026-01-19 via Nuitee