Pousada de Lisboa - Small Luxury Hotels Of The World

Hotels
•
Pestana Hotel & Resorts
9.1 (1406 reviews)
Praça do Comércio 31-34 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great breakfast
Cons:
Room accessibility issues
Limited gym facilities

Categories

Cleanliness
9.11
Guests appreciated the cleanliness of the hotel, noting the impeccable service and cleanliness maintained throughout the stay.
Service
9.58
The staff received high praise for their friendliness and helpfulness, catering to guests' needs effectively.
Location
9.62
The hotel boasts a perfect location close to attractions, public transport, and beautiful plazas.
Room Quality
8.57
Room quality was generally good but noted some issues regarding room types for those with mobility concerns.
Amenities
8.6
Amenities were satisfactory with an indoor pool, gym, and sauna available for guests.
Value for Money
9.06
Guests felt they received good value given the luxury experience and included breakfast.
Food and Beverage
9.11
Breakfast received particular commendation for its quality and variety.
Overall Experience
9.18
Overall experience was delightful, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Elegant Accommodation in the Heart of Lisbon

Luxurious Rooms with Stunning Views

Experience the classical style rooms at Pousada de Lisboa, offering breathtaking views of Terreiro de Paço Square and Áurea Street. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and minibar, ensuring a comfortable stay.

Exquisite Dining and Relaxation Options

Indulge in traditional Portuguese cuisine at the on-site restaurant, followed by a relaxing drink at the bar. For ultimate relaxation, guests can enjoy the wellness centre, sauna, and fitness centre.

Convenient Location and Nearby Attractions

Explore Lisbon's vibrant city life with a stroll to Rossio Square and Chiado area, or venture to Bairro Alto district for a lively evening. With services like car and bicycle rental available, your stay at Pousada de Lisboa promises convenience and luxury.

Book now for an unforgettable stay at Pousada de Lisboa - Small Luxury Hotels Of The World.

Important information:

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that pets (dogs) are only allowed in the Superior Twin Rooms. This is upon request, at an extra charge and depending on confirmation from the property.

Due to the coronavirus (COVID-19), the sauna is not available.

The Spa operates from 10:00 to 18:000.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1406 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
T
Thomas • couple • ch
10
2026-04-11 • via Nuitee
A
AYESHA • couple • us
8
2026-04-10 • via Nuitee
R
Robert • family_with_children • th
9
2026-04-09 • via Nuitee
D
Doaa • solo_traveller • ch
10
Pros:

Great location,professional staff and friendly.

2026-04-09 • via Nuitee
S
Stefano • couple • it
9
Per la seconda volta a Lisbona in questo Hotel, ottimo lo consiglio veramente a tutti
Pros:

Un ottimo Hotel a Lisbona, centrale, personale cortese, ottimi servizi, camere belle e funzionali.

Cons:

La sua architettura, i servizi, cortesia , posizione

2026-04-07 • via Nuitee
D
Danielle • family_with_children • be
10
2026-04-03 • via Nuitee
M
Michel • couple • fr
9
2026-04-03 • via Nuitee
B
Berit • couple • de
9
2026-04-01 • via Nuitee
D
David • couple • co
9
Gran experiencia
Pros:

Muy buena ubicación. Buen servicio y sauna, piscina y gym siempre disponibles.

2026-04-01 • via Nuitee
A
ashbala • couple • sa
9
Lovely place!
Pros:

Central location. Walking distance to all areas of interest.

Cons:

Nothing .

2026-03-31 • via Nuitee
I
Inge • couple • no
10
2026-03-29 • via Nuitee
W
William • solo_traveller • gb
10
Superb discovery in all ways, couldn’t fault it!
Pros:

Wonderful location and perfect accommodation with fantastic helpful staff

2026-03-26 • via Nuitee
A
Aidan • couple • ie
10
Beautiful hotel with lovely breakfast and very friendly and attentive staff.
Pros:

Stunning property and excellent location

Cons:

Nothing I didn’t like

2026-03-26 • via Nuitee
H
Helen • couple • gb
8
Lovely old building in great location on the river
Pros:

Great spot in Lisbon , lovely old building , nice breakfast

Cons:

Pool was very small and unmanned

2026-03-26 • via Nuitee
B
Benedita • couple • pt
10
Excelente hotel
Pros:

Excelente hotel, muito bonito em Lisboa! Ficamos por ser pet friendly e adoramos a experiência. Staff muito atencioso, serviço muito bom

Cons:

Nada

2026-03-26 • via Nuitee
S
Sally-Ann • solo_traveller • gb
10
Great service, so central, a delight
Pros:

Location and staff were brilliant

Cons:

Nothing not to like

2026-03-24 • via Nuitee
M
Marcin • couple • pl
10
Pros:

Hotel z doskonałą lokalizacją do zwiedzania Lizbony. Pokoje z wygodnymi łóżkami, z kosmetykami z wyższej półki, świetna izolacja akustyczna okien. Przepiękne patio śniadaniowe, bardzo dobre, obfite śniadania.

2026-03-23 • via Nuitee
M
Marjolaine • couple • fr
10
Si parfait que nous y reviendrons !
Pros:

Le personnel est aux petits soins, disponible à toute heure. De plus l’emplacement de l’hôtel est incroyable, nous avons pu visiter Lisbonne entièrement à pieds ! Et alors le petit déjeuner était une merveille… sans compter la décoration magnifique et la propreté !

Cons:

Le seul petit point négatif serait que les bouteilles d’eau sont payantes (dans le frigo de la chambre). Autrement tout est parfait !

2026-03-21 • via Nuitee
D
declan • family_with_children • ie
8
5 Star with facilities of 4 star
Pros:

Great location.Small de Luxe Room but quiet and comfortable.Excellent breakfast and staff.

Cons:

It is a small hotel,public room is dull,evening bar was dull and Rib Restaurant was uninviting.

2026-03-21 • via Nuitee
J
JILL • couple • gb
10
Pros:

the location is perfect, a real oasis from the city, a very elegant room and delicious breakfast. the staff were so friendly and I was delighted when I said I liked to have tea rather than coffee in the room, a lovely tray with kettle etc appeared immediately.

Cons:

thought the spa was very limited

2026-03-18 • via Nuitee