Pousada de Lisboa - Small Luxury Hotels Of The World

Hotels
•
Pestana Hotel & Resorts
9.1 (1504 reviews)
Praça do Comércio 31-34 , Lisbon , PT

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great breakfast
Cons:
Room accessibility issues
Limited gym facilities

Categories

Cleanliness
9.11
Guests appreciated the cleanliness of the hotel, noting the impeccable service and cleanliness maintained throughout the stay.
Service
9.58
The staff received high praise for their friendliness and helpfulness, catering to guests' needs effectively.
Location
9.62
The hotel boasts a perfect location close to attractions, public transport, and beautiful plazas.
Room Quality
8.57
Room quality was generally good but noted some issues regarding room types for those with mobility concerns.
Amenities
8.6
Amenities were satisfactory with an indoor pool, gym, and sauna available for guests.
Value for Money
9.06
Guests felt they received good value given the luxury experience and included breakfast.
Food and Beverage
9.11
Breakfast received particular commendation for its quality and variety.
Overall Experience
9.18
Overall experience was delightful, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Elegant Accommodation in the Heart of Lisbon

Luxurious Rooms with Stunning Views

Experience the classical style rooms at Pousada de Lisboa, offering breathtaking views of Terreiro de Paço Square and Áurea Street. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and minibar, ensuring a comfortable stay.

Exquisite Dining and Relaxation Options

Indulge in traditional Portuguese cuisine at the on-site restaurant, followed by a relaxing drink at the bar. For ultimate relaxation, guests can enjoy the wellness centre, sauna, and fitness centre.

Convenient Location and Nearby Attractions

Explore Lisbon's vibrant city life with a stroll to Rossio Square and Chiado area, or venture to Bairro Alto district for a lively evening. With services like car and bicycle rental available, your stay at Pousada de Lisboa promises convenience and luxury.

Book now for an unforgettable stay at Pousada de Lisboa - Small Luxury Hotels Of The World.

Important information:

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that pets (dogs) are only allowed in the Superior Twin Rooms. This is upon request, at an extra charge and depending on confirmation from the property.

Due to the coronavirus (COVID-19), the sauna is not available.

The Spa operates from 10:00 to 18:000.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1504 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
A
Anna • family_with_children • nl
4
2026-09-17 • via Nuitee
K
kostas • couple • gb
10
2026-09-16 • via Nuitee
S
Stephanie • extended_group • gb
8
Fantastic staff, which really makes anything else secondary. The location is ideal and the building’s history quite inte
Pros:

Great staff! So helpful…

Cons:

The toilet paper needs to be changed and the breakfast would deserve a bit more originality and local simple offering like the mist toast. The à la carte was a bit poor.

2026-09-16 • via Nuitee
E
enrico • couple • it
10
Pros:

Tutto

2026-09-14 • via Nuitee
E
enrico • family_with_children • it
10
Eccellente
Pros:

Posizione, pulizia, colazione

2026-09-12 • via Nuitee
S
Sandra • couple • us
10
Excellent hotel - but be aware of safety hazards
Pros:

Beautiful rooms. All staff were very helpful. Very pleased that they offered valet parking! And a great breakfast!

Cons:

The “shower” was a tub/shower combination - one had to step over into the tub to take a shower. The tub was very, very tall. The floor of the tub was very slippery. It is a wonder the hotel has not had a guest fall. They offer no shower mat and there are no safety bars or rails to hold on to. I am fit but slipped several times trying to manage a shower.

2026-09-12 • via Nuitee
S
Schickler-Horowitz • family_with_children • il
10
מומלץ ביוצר, לא זול אבל יש תמורה לכסף
Pros:

אירוח נפלא , ביום הראשון ביקשנו תה בארוחת בוקר, אחרי אותו יום ידעו כבר ישר להגיש את התה בלי לשאול שוב. צוות קשוב, מיקום מנצח

2026-09-11 • via Nuitee
Y
Yasemin • extended_group • tr
10
Pros:

Konumu mükemmel. Otel inanılmaz temizdi. Oda olanakları tatminkardı. Kahvaltı yeterince iyiydi. Çalışanlar güleryüzlü ve son derece kibardı. Hiç bir şey söylememize rağmen doğumgünüm için pasta ve şampanya süprizi yaptılar, kendilerine çok teşekkür ederim.

Cons:

Her şey iyiydi.

2026-09-11 • via Nuitee
N
Natalie • couple • ch
8
2026-09-05 • via Nuitee
A
Adam • family_with_children • pt
10
2026-09-03 • via Nuitee
L
lisa • extended_group • us
9
2026-09-03 • via Nuitee
M
Manas • couple • qa
10
Excellent staff.
Pros:

Prompt and responsive service.

2026-09-01 • via Nuitee
M
Marcus • couple • dk
9
2026-08-31 • via Nuitee
C
Colm • couple • ie
10
One of the best stays I and my wife ever had she rates it in the top two hotels she has been in ever!
Pros:

Old worldly fantastic

Cons:

Nothing

2026-08-31 • via Nuitee
C
Chrismd • solo_traveller • kr
7
Pros:

위치가 좋고 직원서비스가 좋다

Cons:

가성비가 떨어지고 방안 시설이 조금 불편함

2026-08-30 • via Nuitee
A
Anita • couple • gb
8
Great location and friendly staff.
Pros:

Location

Cons:

Noise from the street

2026-08-29 • via Nuitee
F
Fabrizio • family_with_children • it
10
Pros:

Colazione ok Posizione ok Pulizia ok
Struttura ok personale ok

Cons:

La spa non all’altezza dell’hotel
Bagni con pareti a vetro che non garantiscono un minimo di privacy
Assenza di balconi ,tranne al primo piano

2026-08-27 • via Nuitee
E
ERIK • family_with_children • us
10
2026-08-27 • via Nuitee
I
Iris • family_with_children • de
10
2026-08-26 • via Nuitee
R
Roberto • couple • es
9
2026-08-26 • via Nuitee