Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean structure
Friendly staff
Modern rooms
Cons:
Inconsistent service
Food quality issues
Room functionality concerns

Categories

Cleanliness
7.48
Multiple reviews mentioned the clean structure but also pointed out issues like the room not becoming warm enough and a need for maintenance.
Service
8.95
The staff was described as friendly and welcoming, with several positive mentions about their helpfulness.
Location
7.99
The location received mixed feelings, noted for its tranquility but also mentioned to be far from amenities.
Room Quality
7.44
While some rooms were described as modern and clean, others faced issues with heating and functionality.
Amenities
7.97
Amenities were mentioned minimally, with good aspects like the outdoor area, but also highlighted for needing improvements.
Value for Money
7.93
Guests felt that some services like the food were overpriced, impacting the overall perception of value for money.
Food and Beverage
6.98
Negative comments were made about the breakfast quality and variety, suggesting further improvements are needed.
Overall Experience
8.45
Overall, guests had a favorable experience despite some drawbacks, feeling that the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:35

Property Description

Luxurious Accommodation: Escape to our elegant rooms equipped with modern amenities including flat-screen TVs, air conditioning, and minibars.

Tranquil Garden and Relaxing Spa: Unwind in our serene garden, pamper yourself at the spa, or enjoy a peaceful moment on our terrace.

Exceptional Services: Experience top-notch hospitality with a 24-hour front desk, airport transfers, and delicious breakfast options for a perfect start to your day.

Book your stay at Secret Garden Resort & Spa for a memorable experience in Palma Campania!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Apr 27, 2026 until Sat, Oct 3, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 484 reviews
Cleanliness: 7.48
Service: 8.95
Location: 7.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.45
G
Giorgio • solo_traveller • it
9
2026-07-25 • via Nuitee
A
Alen • family_with_children • hr
10
Pros:

Sve , daleko najbolji smještaj u regiji , jako ljubazno osoblje , manager , recepcija , izvrstan dorucak svi se jako trude i sve je fenomenalno

Cons:

Ništa ne može biti bolje

2026-07-22 • via Nuitee
L
Luca • couple • it
8
2026-07-22 • via Nuitee
N
Nicolina • solo_traveller • it
10
Pros:

Tutto perfetto, dal cibo, alla struttura, al personale. Ci ritornerò volentieri.

2026-07-22 • via Nuitee
F
Federica • couple • it
7
2026-07-20 • via Nuitee
A
Annick • couple • be
9
Agreable
Pros:

La piscine immense et agréable
Le jardin avec les divers îlots
Le logement spacieux avec sa belle terrasse

Cons:

Le petit déjeuner assez triste et à base de produits industriels.

2026-07-19 • via Nuitee
R
Racioppoli • solo_traveller • it
4
Da rivedere tutto
Pros:

La piscina

Cons:

Suite pagata più di 200 euro senza finestre ne in camera ne in bagno....collocata nel piano seminterrato....quindi non catalogabile nemmeno lontanamente ad una suite .
Colazione inesistente.
Prezzi del ristorante esagerati...una pizza margherita 15 euro nemmeno nei ristoranti o hotel cinque stelle

2026-07-19 • via Nuitee
M
Martina • couple • it
10
Pros:

Mi è piaciuto molto la piscina molto grande sempre fredda

2026-07-19 • via Nuitee
M
mariana • solo_traveller • it
10
Pros:

Hotel molto pulito, ordinato
Al ristorante abbiamo mangiato benissimo e tutto il personale gentile e professionale

Cons:

Non ho nulla da riferire

2026-07-17 • via Nuitee
G
Giuseppe • couple • it
10
2026-07-16 • via Nuitee
V
Vincenzo • couple • it
7
2026-07-16 • via Nuitee
C
Centi • couple • it
10
2026-07-16 • via Nuitee
Y
Ylenia • extended_group • it
10
2026-07-15 • via Nuitee
S
Sandra • couple • ch
7
2026-07-14 • via Nuitee
V
Vincenzo • couple • it
7
2026-07-12 • via Nuitee
B
bruno • couple • fr
7
2026-07-09 • via Nuitee
L
Luigi • couple • it
10
2026-07-07 • via Nuitee
F
Francesco • couple • it
8
consigliatissimo
2026-07-05 • via Nuitee
C
Claire • solo_traveller • cw
10
2026-06-29 • via Nuitee
C
Claire • solo_traveller • cw
10
Perfect
Pros:

Everything was perfect! The Secret Garden is an amazing hotel with excellent service. The hotel manager was wonderful and made our stay truly special. Highly recommended!

2026-06-26 • via Nuitee