Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Clean structure
Friendly staff
Modern rooms
Cons:
Inconsistent service
Food quality issues
Room functionality concerns

Categories

Cleanliness
7.48
Multiple reviews mentioned the clean structure but also pointed out issues like the room not becoming warm enough and a need for maintenance.
Service
8.95
The staff was described as friendly and welcoming, with several positive mentions about their helpfulness.
Location
7.99
The location received mixed feelings, noted for its tranquility but also mentioned to be far from amenities.
Room Quality
7.44
While some rooms were described as modern and clean, others faced issues with heating and functionality.
Amenities
7.97
Amenities were mentioned minimally, with good aspects like the outdoor area, but also highlighted for needing improvements.
Value for Money
7.93
Guests felt that some services like the food were overpriced, impacting the overall perception of value for money.
Food and Beverage
6.98
Negative comments were made about the breakfast quality and variety, suggesting further improvements are needed.
Overall Experience
8.45
Overall, guests had a favorable experience despite some drawbacks, feeling that the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:35

Property Description

Luxurious Accommodation: Escape to our elegant rooms equipped with modern amenities including flat-screen TVs, air conditioning, and minibars.

Tranquil Garden and Relaxing Spa: Unwind in our serene garden, pamper yourself at the spa, or enjoy a peaceful moment on our terrace.

Exceptional Services: Experience top-notch hospitality with a 24-hour front desk, airport transfers, and delicious breakfast options for a perfect start to your day.

Book your stay at Secret Garden Resort & Spa for a memorable experience in Palma Campania!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 433 reviews
Cleanliness: 7.48
Service: 8.95
Location: 7.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.45
A
Alessio • couple • it
9
2026-01-19 • via Nuitee
R
Roberta • extended_group • it
9
2026-01-19 • via Nuitee
F
Flavia • couple • it
7
Pros:

Struttura nuova e molto carina, la piscina panoramica è molto suggestiva soprattutto al tramonto, la stanza è pulita

Cons:

Poca la trasparenza del personale: da nessuna parte c’è scritto che l’ingresso in piscina entrambi i giorni è a pagamento. Avevo contattato la struttura nei giorni precedenti al soggiorno per chiedere info sull’accesso in piscina e nulla mi era stato detto sul supplemento da pagare per il primo giorno. Menu senza prezzi, quando vai a saldare scopri che un piatto di riso e uno di pasta serviti in piscina (nemmeno così abbondanti) costano 25 euro. Wi fi completamente inesistente, dubito si tratti di un problema del giorno visto che le recensioni dicono tutte la stessa cosa, tv in camera minuscola e non Smart. Colazione già quasi terminata anche tre quarti d’ora prima della chiusura. La struttura promette bene ma la gestione è da rivedere sicuramente

2026-01-19 • via Nuitee
T
Teresa • couple • it
6
2026-01-19 • via Nuitee
A
Andrea • couple • it
10
bellissimo
Pros:

l'intimità e le disposizioni confort dell'immobile, per non parlare della gentilezza esemplare degli addetti

2026-01-19 • via Nuitee
R
Roberto • couple • it
10
2026-01-19 • via Nuitee
A
Andrea • couple • it
9
2026-01-18 • via Nuitee
D
Dalila • couple • it
6
La camera nel complesso era gradevole e conforme alle foto, ma purtroppo ci sono stati alcuni aspetti del soggiorno che
2026-01-15 • via Nuitee
L
Luca • solo_traveller • it
8
2026-01-13 • via Nuitee
G
Gerardo • couple • it
10
2026-01-05 • via Nuitee
M
Marek • couple • pl
7
2026-01-04 • via Nuitee
A
Aniello • couple • it
10
2026-01-04 • via Nuitee
M
Michele • couple • it
9
Personale molto cordiale e struttura caratteristica. Consigliato.
2026-01-02 • via Nuitee
S
Simone • couple • it
10
Immersi nella natura
Pros:

La struttura è curata nei minimi dettagli.
C’è una privacy eccezionale.
Lo staff è cordiale e accogliente

2026-01-01 • via Nuitee
V
viaggivip3 • couple • pk
10
2025-12-29 • via Nuitee
V
viaggivip3 • couple • pk
10
2025-12-29 • via Nuitee
S
Santina • couple • it
10
2025-12-27 • via Nuitee
G
Giuseppe • solo_traveller • it
10
Pros:

Tranquillità

2025-12-27 • via Nuitee
A
Annunziata • couple • it
10
Siamo stati la notte del 25 alla reception abbiamo trovato una ragazza molto garbata e socievole abbiamo scelto la stanz
Pros:

La struttura è moderna accogliente e molto pulita la consiglio a tutti

Cons:

Assolutamente nulla

2025-12-26 • via Nuitee
A
Agostino • couple • it
10
Pros:

STRUTTURA BELLISSIMA CONSIGLIO VIVAMENTE! PERSONALE GENTILISSIMO

2025-12-25 • via Nuitee