Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3643 reviews)
Berkenlaan 6A , Diegem , be

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Friendly staff
Cons:
Language barriers
Issues with amenities
Lack of shuttle service

Categories

Cleanliness
8.03
Most reviews mention cleanliness as satisfactory but there are some issues such as the absence of a cleaning service expectation.
Service
9
Generally positive about staff friendliness, with some negative comments about language barriers and misinformation.
Location
8.54
Convenient location near the airport is highlighted in multiple reviews.
Room Quality
7.99
Rooms are described as comfortable and spacious, but some issues regarding temperature control and amenities were noted.
Amenities
8.02
While the availability of amenities like the airport shuttle is positive, there are comments suggesting improvements are needed.
Value for Money
8.48
Most guests feel they received good value for their stay, balanced against some pricing concerns.
Food and Beverage
7.53
Breakfast options received mixed reviews, with some guests expecting more variety.
Overall Experience
8
Mixed feelings overall with both commendations and significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:54

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3643 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
C
Cathy • couple • au
7
Great location but bus needs to pickup from door
Pros:

Great location, good breakfast and friendly staff. Comfortable bed.

Cons:

The bedside table was broken. The location of the airport bus from the hotel was very unclear (a sign at the spot would be great) and no shelter. We arrived at the airport sopping wet.

2026-08-22 • via Nuitee
N
Nick • family_with_children • nl
8
2026-08-22 • via Nuitee
H
Horchuong • extended_group • kh
9
Pros:

The accommodation facilities were excellent, and the staff gave us a warm welcome. We were also able to safely store our luggage in the luggage room. We were also able to use the airport shuttle free of charge according to the scheduled times.

Cons:

The walk from the train station to the inn can take some time and may be tiring when carrying luggage, especially with heavy bags.

2026-08-21 • via Nuitee
H
Hari • couple • be
7
2026-08-21 • via Nuitee
M
Marco & Johna • solo_traveller • be
9
2026-08-21 • via Nuitee
K
Kris • solo_traveller • be
9
aangenaam verblijven in dit vernieuwd hotel..
Pros:

heel proper vernieuwd hotel, vriendelijk onthaal , veilige ondergrondse parking

Cons:

heel druk aan het ontbijfbuffet

2026-08-20 • via Nuitee
A
Arsen • couple • ge
9
2026-08-20 • via Nuitee
M
Maucesar • solo_traveller • it
1
2026-08-20 • via Nuitee
P
Priscilla • solo_traveller • nl
10
2026-08-19 • via Nuitee
D
Doris • extended_group • us
8
2026-08-19 • via Nuitee
D
Dos santos • solo_traveller • fr
10
Pros:

L'accueil, les confort, propreté et les services magnifique .

Cons:

Rien à dire

2026-08-19 • via Nuitee
C
CHRISTOPHE • family_with_children • fr
10
très bon séjour reposant avant vol pour l'étranger
Pros:

Très bon établissement. Un super accueil. Très bon petit déjeuner. A 2 pas de l'aéroport

Cons:

rien

2026-08-19 • via Nuitee
Z
Zoran Dimitrov • solo_traveller • mk
8
2026-08-19 • via Nuitee
A
Ayatou • solo_traveller • be
7
2026-08-18 • via Nuitee
J
juste • family_with_children • ca
9
2026-08-18 • via Nuitee
Y
Yuchen • couple • cn
9
环境很好，离机场也很近
Pros:

环境很好，离机场很近

Cons:

早餐质量不错但口味一般

2026-08-17 • via Nuitee
A
Alain • couple • fr
9
Motivé de revenir
Pros:

La propriété et le calme

Cons:

Rien

2026-08-17 • via Nuitee
C
carl • couple • gb
9
Good value for money
Pros:

Nice and very clean generally

Cons:

Breakfast needs to be better
Been there several times and depending on staff the offer is mixed
One of the heaters is actually broken and still being used

2026-08-17 • via Nuitee
C
carl • couple • gb
9
Good value hotel
Pros:

Excellent hotel for our needs

Cons:

More tea / coffee
Only 2 tiny milk sachets for the stay

2026-08-17 • via Nuitee
A
agnes • solo_traveller • mg
8
2026-08-17 • via Nuitee