Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3686 reviews)
Berkenlaan 6A , Diegem , BE

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Free airport shuttle and very convenient for early flights
Clean, new and well-appointed rooms
Comfortable beds
Good breakfast variety
Excellent location for airport/EUROCONTROL access
Good value for money
Cons:
Surroundings are uninspiring (cluster of airport hotels)
Inconsistent staff friendliness/competence and language issues
Shuttle logistics can be confusing and not ideal for seniors
Some rooms too warm and mattress issues reported
Lack of in-room fridge and some missing small amenities
Parking can be expensive

Categories

Cleanliness
9
Multiple reviews explicitly praise the hotel as very new, clean, and rooms well appointed; overall cleanliness is consistently reported as a strong point.
Service
7.5
Mixed feedback: several comments about friendly staff and helpful shuttle, but also multiple complaints about unfriendly or inexperienced staff, language issues and shuttle not suited for seniors.
Location
9
Clearly close to Brussels airport and convenient for early flights and EUROCONTROL; surroundings are uninspiring (cluster of airport hotels) but location is a strong positive for target travellers.
Room Quality
8.3
Rooms described as spacious, modern and comfortable with good beds, but some reports of too-warm rooms, soft/uneven mattress or thin sofa-bed mattress and lack of in-room fridge.
Amenities
7.6
Free airport shuttle and good breakfast offerings are positives; negatives include unclear shuttle logistics, expensive parking, missing in-room fridge/face cloth and limited in-room amenities.
Value for Money
8.8
Several reviewers explicitly cite excellent value or good price-quality; included breakfast and shuttle contribute to perceived strong value.
Food and Beverage
7.5
Breakfast is frequently praised (variety, good items like sausages), but complaints exist about bar/restaurant food quality, pre-prepared items and inadequate takeaway breakfast packaging.
Overall Experience
7.9
Overall travellers find the hotel serves its airport purpose well (comfortable, clean, convenient), though some experienced service and comfort issues that lowered their stay satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3686 reviews
Cleanliness: 9
Service: 7.5
Location: 9
Room Quality: 8.3
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 7.5
Overall Experience: 7.9
B
Barbara • solo_traveller • ie
7
Comfortable airport hotel with free airport shuttle
Pros:

Very convenient hotel for an early flight from Brussels airport Zaventem, with free hotel shuttle to and from the airport.
It is modern, functional and clean, and comfortable bed. Breakfast has a good variety of choices.

Cons:

Nothing negative to say, it serves the purpose of being close to airport, which means that the surroundings are not very appealing (a number of other airport hotels), but that’s the consequence of proximity to the airport

2026-10-31 • via Nuitee
C
cove • solo_traveller • ie
8
Good hotel
Pros:

Close to EUROCONTROL

Cons:

Not much around it

2026-10-31 • via Nuitee
M
MARIA • couple • gr
10
Pros:

Spacious room , great bed , free shuttle from airport, great breakfast

2026-10-29 • via Nuitee
V
Vicente • solo_traveller • es
9
Viaje relampago de trabajo
Pros:

Todo muy nuevo y limpio. El personal muy amable

Cons:

Nada que reseñar

2026-10-29 • via Nuitee
A
Alexander • couple • de
7
Cons:

Matratze zu weich. Leichte Schräge auf dem Bett, links und rechts von der Mitte weg.

2026-10-28 • via Nuitee
F
France • couple • be
7
Pros:

Près de l’aéroport

Cons:

Froid dans la chambre

2026-10-28 • via Nuitee
A
Acosta • couple • es
10
Calidad-precio buenísimo
Pros:

Excelente ubicación cerca del aeropuerto, el desayuno incluido tiene variedad de bebidas y las salchichas increíbles. Te ofrecen movilidad al aeropuerto gratis.

Cons:

No sabes como es la movilidad, un bus o un coche o una minivan. Es un poco confuso.

2026-10-27 • via Nuitee
A
Anthony • couple • be
9
2026-10-27 • via Nuitee
C
Cindy • solo_traveller • be
8
2026-10-26 • via Nuitee
R
Roy • solo_traveller • nl
8
2026-10-26 • via Nuitee
L
Lamia • extended_group • fr
3
Pros:

L emplacement

Cons:

Personnel peu accueillant voire désagréable
Avions réservé avec deux chambres cote à côte depuis 3 mois et cela n à pas été pris en compte

2026-10-25 • via Nuitee
R
Ronald • solo_traveller • be
8
Aangenaam verblijf
Pros:

Mooie ruime kamer, goeie douche, lekker ontbijt

Cons:

De parking was duur, maar gelukkig was er een gratis parking naast het hotel.

2026-10-25 • via Nuitee
S
Susan M • couple • ca
8
Pros:

It was very new and rooms were well appointed.

2026-10-25 • via Nuitee
A
Arjan • couple • nl
9
perfect airporthotel, maar je zou hier ook wel langerkunnen verblijven
Pros:

Alles wat je van een airporthotel mag verwachten, erg goed hotel

Cons:

hotel ingang wat moeilijk te vinden vanuit de parkeergarage.

2026-10-25 • via Nuitee
J
Julien • couple • be
8
Séjour d’une nuit pour un évent à Zaventem
Pros:

Emplacement et petit déjeuner

2026-10-24 • via Nuitee
S
S • solo_traveller • nl
9
Pros:

Goed en uitgebreid ontbijt, vriendelijk personeel, schone en fijne kamer.

Cons:

Het was 25 graden in de kamer toen ik aan kwam. Heb de airco aangezet om het koeler te krijgen maar heb niet het idee gehad dat het de 18 graden die ik ingesteld had gehaald heeft.

2026-10-24 • via Nuitee
E
Elisa • solo_traveller • nl
10
Pros:

Heerlijke kamer, schoon, goed ontbijt vriendelijk personeel

2026-10-23 • via Nuitee
F
Fam. Blewanus • extended_group • nl
8
Pros:

Netjes, fris, schoon en stil hotel. Erg fijn.

Cons:

Bed bank matrasje was best dun

2026-10-23 • via Nuitee
P
Paweł • couple • pl
9
2026-10-22 • via Nuitee
T
Tomislav • solo_traveller • hr
10
Pros:

Everything was exellent!

2026-10-22 • via Nuitee