Holiday Inn Express Brussels - Airport by IHG

Hotels
Holiday Inn Express
8.2 (3334 reviews)
Berkenlaan 6A , Brussels , be

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Friendly staff
Cons:
Language barriers
Issues with amenities
Lack of shuttle service

Categories

Cleanliness
8.03
Most reviews mention cleanliness as satisfactory but there are some issues such as the absence of a cleaning service expectation.
Service
9
Generally positive about staff friendliness, with some negative comments about language barriers and misinformation.
Location
8.54
Convenient location near the airport is highlighted in multiple reviews.
Room Quality
7.99
Rooms are described as comfortable and spacious, but some issues regarding temperature control and amenities were noted.
Amenities
8.02
While the availability of amenities like the airport shuttle is positive, there are comments suggesting improvements are needed.
Value for Money
8.48
Most guests feel they received good value for their stay, balanced against some pricing concerns.
Food and Beverage
7.53
Breakfast options received mixed reviews, with some guests expecting more variety.
Overall Experience
8
Mixed feelings overall with both commendations and significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:54

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

Location

Guest Reviews

8.2
Based on 3334 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
Y
Yalçın solo_traveller tr
8
2026-06-20 via Nuitee
K
Kathy solo_traveller us
8
Enjoyed our stay
Pros:

Clean and pretty

Cons:

Nothing

2026-06-20 via Nuitee
H
Heidi extended_group be
9
2026-06-20 via Nuitee
M
Mincho solo_traveller bg
10
2026-06-20 via Nuitee
C
Catherine couple ca
9
Comfortable stay and welcoming personnel
Pros:

Beds and linens were very nice and comfortable. Breakfast was excellent with many choices. It is scheduled to be served at 6:30 am however on June 11 there was a delay of about five minutes. We had to catch the 6:55 am shuttle to the airport which did not leave much time to enjoy the wide selection of breakfast food. It would be great if breakfast could be served earlier than 6:30, if only by an extra 15 minutes. Shuttle was on time at 6:55. By 7:45 we had already passed through security at the airport!

Cons:

Communication with the hotel through the website was inconsistent. First query was anwered with 24 hours but second query was never answered. Hotel website description indicates that free shuttle service is available but the hours are only specified at the very bottom of the page and are easy to miss. It would be great if the hotel description also included the bus stop and route name/number from the train station to the hotel. In our case we chose to walk 3.2 km with our backpack luggage from the airport to the hotel (we're 71 years old). It appears that it is a shorter walk from Diegem train station but we did not figure that out at the time. We walked for the exercise and in the hope of finding a restaurant on our walk to the hotel because we knew there are very few choices for an evening meal in the vicinity of the hotel. However the route on foot is largely through an industrial park with only one restaurant that was already closed for the day. Consequently, we chose to eat at The Holiday Inn Hotel Brussels Airport which is beside the Holiday Inn Express. Our meal consisted of a caesar salad and a pizza, both of which we shared, and one glass of rose. The bill came to 52 Euros or $92 Canadian. The food was good but service was slow until we reminded the waiter after 30 minutes that we were still waiting for our food. Diners beside us, who had not reminded their waiter, waited 90 minutes for their meal. In summary, pay attention to the shuttle hours to avoid disappointment and be prepared for an expensive evening meal.

2026-06-18 via Nuitee
R
Ryan solo_traveller ie
4
2026-06-18 via Nuitee
G
GEMA solo_traveller cl
10
2026-06-18 via Nuitee
K
Konstantinos solo_traveller gr
7
2026-06-18 via Nuitee
P
Patrick solo_traveller be
8
Verzorgt en net hotel
Pros:

Dicht bij de luchthaven en bewaakte parkeerplaats

Cons:

Weinig eetgelegenheid ‘‘s avonds
Meestal in Engels aangesproken

2026-06-18 via Nuitee
C
Catherine couple be
9
J’y reviendrai
Pros:

Tout

Cons:

Néant

2026-06-17 via Nuitee
U
Ulrike solo_traveller de
8
2026-06-17 via Nuitee
N
Nika couple si
10
2026-06-17 via Nuitee
T
Tatiana solo_traveller fr
8
Pros:

La propreté et le calme.

Cons:

4 nuits passées aucun ménage n'a été fait dans la chambre.

2026-06-16 via Nuitee
J
Jose Wenceslau couple br
9
Boa localização, bom café da manhã
Pros:

Bem localizado, a 5 mim da estação de trem Diegem.

2026-06-16 via Nuitee
Özge couple tr
1
2026-06-15 via Nuitee
N
NATHALIE solo_traveller fr
9
Pros:

C'est un excellent choix lorsqu'on doit prendre un vol le lendemain

2026-06-15 via Nuitee
M
Matthias solo_traveller de
8
2026-06-15 via Nuitee
L
Luc solo_traveller be
9
2026-06-15 via Nuitee
R
Roberto couple be
8
Pros:

Very convenient location, easy access to Brussels Airport. The room was comfortable and clean. Very friendly and helpful staff.

Cons:

None

2026-06-15 via Nuitee
N
Noria couple fr
10
Top
Pros:

Tout

Cons:

RAS

2026-06-15 via Nuitee