Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3440 reviews)
Berkenlaan 6A , Brussels , be

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Friendly staff
Cons:
Language barriers
Issues with amenities
Lack of shuttle service

Categories

Cleanliness
8.03
Most reviews mention cleanliness as satisfactory but there are some issues such as the absence of a cleaning service expectation.
Service
9
Generally positive about staff friendliness, with some negative comments about language barriers and misinformation.
Location
8.54
Convenient location near the airport is highlighted in multiple reviews.
Room Quality
7.99
Rooms are described as comfortable and spacious, but some issues regarding temperature control and amenities were noted.
Amenities
8.02
While the availability of amenities like the airport shuttle is positive, there are comments suggesting improvements are needed.
Value for Money
8.48
Most guests feel they received good value for their stay, balanced against some pricing concerns.
Food and Beverage
7.53
Breakfast options received mixed reviews, with some guests expecting more variety.
Overall Experience
8
Mixed feelings overall with both commendations and significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:54

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

Location

Guest Reviews

8.2
Based on 3440 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
J
Jozef12 • solo_traveller • gb
10
Pros:

Room is quite big, bed is really comfortable. Breakfast is reach and fair enough. Staffs are there wery friendly and so kindly.

Cons:

Parking is €19/night which one is so expensive.

2026-07-11 • via Nuitee
Z
Zihrab • family_with_children • nl
9
Fijne verblijf
Pros:

Goed

2026-07-11 • via Nuitee
B
Baltasar • solo_traveller • es
9
2026-07-11 • via Nuitee
G
Genevieve • couple • au
8
Convenient for airport
Pros:

Airport hotel with free shuttle (limited) located in commercial/industrial area about 10 min from airport. We stayed on a Sunday night so all restaurants /food outlets in area were closed but hotel offers basic food and bar. Room was clean and comfortable. Staff were helpful and friendly.

Cons:

Free airport shuttle is limited to morning and afternoon peaks.

2026-07-11 • via Nuitee
P
Paulien • solo_traveller • be
10
Great
Pros:

It was clean and the staff were incredibly kind.
I had to leave before breakfast started and they made me a take away breakfast.

2026-07-11 • via Nuitee
A
AMINA • couple • fr
8
2026-07-11 • via Nuitee
M
Mónica • extended_group • be
8
2026-07-10 • via Nuitee
V
Vladimír • solo_traveller • cz
8
2026-07-10 • via Nuitee
M
Madina • couple • be
10
Pros:

Мне всё понравилось,только в эту гостиницу ходила бы,лучше этой гостиницы не видела и не слышала

2026-07-10 • via Nuitee
B
Bob • extended_group • fr
9
2026-07-10 • via Nuitee
W
Widlande • solo_traveller • fr
9
2026-07-10 • via Nuitee
R
Rhea • extended_group • us
10
Pros:

It was a cute property on the inside. The rooms were clean, spacious nice the bar and the food were fantastic. The staff was so friendly. I would definitely go back in the practice. Buffet was amazing.

2026-07-10 • via Nuitee
B
Barbarah • family_with_children • de
9
2026-07-10 • via Nuitee
S
Soufian • couple • es
8
2026-07-09 • via Nuitee
M
Miroslav • family_with_children • cz
10
Pros:

Vse ok, tak jak bych očekával. Slabší snídaně, nedoplňovali.

2026-07-09 • via Nuitee
M
Miroslav • family_with_children • cz
10
2026-07-09 • via Nuitee
R
Rotaru • solo_traveller • ro
10
2026-07-09 • via Nuitee
S
Samira • solo_traveller • nl
8
Pros:

Ontbijt was uitgebreid, wel enorm druk en steeds te weinig borden, bekers, bestek. Het personeel was wel heel vriendelijk en deed enorm hun best om het steeds aan te vullen.
Het parkeren was gemakkelijk en rustig.

Cons:

In het gordijn en tapijt naast het bed zaten veel vlekken, alsof iemand gespuugd had. Ook lag er onder het bed nog een lege fles water van de vorige bezoekers.
Daarnaast was het uitklapbare bed echt vreselijk, een oneven matras die op plekken keihard was en andere plekken doorzakt. Het grote tweepersoonsbed was wel erg comfortabel maar gezien we met z'n drieën waren moesten we wel gebruik maken van het uitklapbed.

2026-07-09 • via Nuitee
S
Shalev • extended_group • il
10
Great
Pros:

I liked the rooms, the hotel staff, it was really nice

Cons:

Nothing

2026-07-08 • via Nuitee
A
Alisha • family_with_children • us
10
2026-07-08 • via Nuitee