Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3643 reviews)
Berkenlaan 6A , Diegem , BE

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Friendly staff
Cons:
Language barriers
Issues with amenities
Lack of shuttle service

Categories

Cleanliness
8.03
Most reviews mention cleanliness as satisfactory but there are some issues such as the absence of a cleaning service expectation.
Service
9
Generally positive about staff friendliness, with some negative comments about language barriers and misinformation.
Location
8.54
Convenient location near the airport is highlighted in multiple reviews.
Room Quality
7.99
Rooms are described as comfortable and spacious, but some issues regarding temperature control and amenities were noted.
Amenities
8.02
While the availability of amenities like the airport shuttle is positive, there are comments suggesting improvements are needed.
Value for Money
8.48
Most guests feel they received good value for their stay, balanced against some pricing concerns.
Food and Beverage
7.53
Breakfast options received mixed reviews, with some guests expecting more variety.
Overall Experience
8
Mixed feelings overall with both commendations and significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:54

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3643 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
F
Ferdinand en Marije • solo_traveller • nl
9
Pros:

.

Cons:

.

2026-09-19 • via Nuitee
E
Eva • solo_traveller • de
9
2026-09-19 • via Nuitee
F
Franck • couple • be
9
2026-09-19 • via Nuitee
P
Penny • couple • nz
8
2026-09-19 • via Nuitee
H
Heidi • extended_group • be
10
Pros:

Ik verblijf graag bij jullie, vriendelijk personeel
Gezellig lounge
Prima kamers
Shuttlebus groot pluspunt

Cons:

Jammer van het ontbijt - we hadden vroege vlucht en de pakketjes waren helaas heel sober. Geen broodje ofzo- enkel banaan water youhourt

2026-09-18 • via Nuitee
F
Fource Services B.V. • solo_traveller • nl
8
Pros:

The size of the room was great.

Cons:

Breakfast was not very extensive.

2026-09-17 • via Nuitee
M
Maieran Florin • extended_group • it
10
2026-09-17 • via Nuitee
G
Ghulam • solo_traveller • nl
4
2026-09-17 • via Nuitee
P
Phil • solo_traveller • nl
6
Cons:

Understaffed.
Late start to “breakfast included” which starts at 6:30 after half of free morning shuttles have departed for the airport.

2026-09-17 • via Nuitee
E
Eric • couple • be
10
Fijne, probleemloze overnachting bij de luchthaven
Pros:

Uitstekend ontbijt, goed avondeten, grote, nette kamer, vlotte shuttle

Cons:

Niets

2026-09-16 • via Nuitee
S
Signe • extended_group • no
7
2026-09-16 • via Nuitee
M
Marina • couple • be
9
Goefe oplossing wanneer je vroeg een vlucht moet nemen
Pros:

De (gratis) shuttlebus.
Vriendelijk personeel.
Spijtig dat ze alleen Engels of Spaans spraken en niet goed begrepen wat we vroegen.
Het was een goed basic ontbijt.
Er liepen wel een paar dingen mis.
Zoals bijvoorbeeld dat in het koffiezetapparaat geen melk meer zat en zo buitengebruik was.
Duurde lang eer er opgelost was.

Cons:

Zie hierboven.
Spijtig dat er geen restaurant is. Alleen pizza's enz.
We moesten gaan avondeten in het gewone holiday hotel.

2026-09-16 • via Nuitee
P
Petr K • solo_traveller • cz
8
Pros:

Blízko letiště + autobus na hotel.

Cons:

Absence jídla při příjezdu v pozdějších hodinách.

2026-09-15 • via Nuitee
G
Georges • solo_traveller • be
8
Pros:

Emplacement et navette gratuite vers aeroport

Cons:

Le lit 🛌 pour le 3ème occupant n'était pas près.

2026-09-15 • via Nuitee
K
kenneth • extended_group • ca
10
Good Hotel for Travel Connections
Pros:

Very nice facility with very friendly staff and comfortable, clean rooms. The best shower we encountered in Europe. The beds were extremely comfortable. The snack bar/small restaurant in the lobby acrtually had very tasty food. The airport shuttle is quite a walk from the airport terminal (Brussels airport is horrible.) as are the car rentals but the shuttle ran often and serviced about 6 hotels in the area. There is a nice lobby for visiting with friends.

Cons:

You will definitely need GPS to find the hotel with the road construction happening (for years) in the area of the Brussels airport. The neighbourhood, while safe, is not a nice area for views or walks (it is in an airport/industrial area). No other restaurants or stores close at all.

2026-09-15 • via Nuitee
E
Edouard • couple • be
4
2026-09-15 • via Nuitee
N
Nathalie • couple • be
8
Pros:

Propere kamers

Cons:

Ontbijt was niet zo super
Mijn dochter nam melk bij haar cornflakes en deze was zuur

2026-09-15 • via Nuitee
M
Muanga • couple • fr
9
Excellent séjour, avec un accueil chaleureux et des prestations de qualité.
Pros:

Le petit-déjeuner est vraiment remarquable. Le choix est varié et généreux, avec des produits frais et de grande qualité. Tout est bien présenté et chacun peut composer son repas selon ses envies. Un excellent moment pour bien commencer la journée.

Cons:

Je n'ai rien de particulier à signaler. Mon séjour s'est très bien passé et l'ensemble des prestations était à la hauteur de mes attentes.

2026-09-15 • via Nuitee
F
fred • family_with_children • fr
8
Si vous cherchez un hotel proche d el'aeroport pas de sousi c'est celui là qu'il faut
Pros:

La proximité avec l'aeroport. La navette gratuite. Les chambres super confort. Un bémol , le petit déjeuner est servi à ppartir de 6h30. Oui mais le buffet es officieusement ouvert à 6h00 pour un café .

Cons:

rien tout est positif

2026-09-15 • via Nuitee
W
waad • couple • be
9
2026-09-14 • via Nuitee