Lux Apartment Ngọc Khánh 2

Hotels
8 (6 reviews)
17 Ngõ 535 Phố Kim Mã , Hanoi , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Ironing service
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 23:57

Property Description

Prime Location in Hanoi

Modern Amenities

Exceptional Customer Service

Experience convenience and luxury at Lux Apartment Ngọc Khánh 2 in Hanoi. Stay in well-appointed rooms with flat-screen TVs, air conditioning, and balconies available in some. Enjoy the 24-hour front desk, concierge service, and free WiFi throughout the property. The hotel is near popular attractions like Vincom Center Nguyen Chi Thanh and Vietnam Museum of Ethnology. With top-notch facilities and a helpful staff, your stay in Hanoi will be truly unforgettable. Book your stay now for a remarkable experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 6 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
H
hồng • family_with_children • vn
8
2025-09-14 • via Nuitee
V
Van • solo traveller • vn
10
Nice aparment
Pros:

Room and facilities

Cons:

The main lock, a bit difficult to use, but still fine

2025-05-19 • via Nuitee
E
Esther • review category business travellers • gb
8
Very good
2025-03-18 • via Nuitee
H
Huy • young couple • vn
8
Very good
2024-12-21 • via Nuitee
H
Hinrich • solo traveller • de
5
Passable
Pros:

Good value for the money.

Cons:

Extremely difficult check in, guardian had no idea, card payment impossible, then he didn't remember the number code for the main entrance door, the code machine didn't react properly anyway ... once inside (more than half hour hazzle), everything was fine.

2024-12-02 • via Nuitee
G
Greynon • review category business travellers • us
9
Superb
Pros:

Fast check-in support, the road to the hotel is quite narrow, but the room price is cheap, so that's okay

2024-11-15 • via Nuitee