Smart Budget Hotel - Klang

Hotels
6.3 (109 reviews)
55 Jalan Batu Unjur 8 , Klang , my

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Facilities

Air conditioning
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly receptionists
Budget-friendly
Cons:
Poor cleanliness
Service communication issues

Categories

Cleanliness
4.24
Several reviews mentioned dirty floors and surfaces, indicating poor cleanliness.
Service
7.71
Friendly receptionists were mentioned, but there were issues with booking and communication.
Location
5.25
Reviews indicated the hotel is not well-lit and feels creepy at night due to its location.
Room Quality
6.2
Room quality was generally acceptable, but issues with cleanliness and amenities noted.
Amenities
6.73
Some positive aspects, but mentions of functioning issues with air conditioning.
Value for Money
7.19
A budget-friendly hotel, but some guests felt it should be cheaper for the quality.
Food and Beverage
6.54
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
6.51
An average experience, with mixed feelings about service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:41

Property Description

Convenient Location
Located just a short distance from popular malls and attractions, Smart Budget Hotel - Klang offers a convenient stay for guests looking to explore the area.

Comfortable Accommodation
Featuring air-conditioned rooms with modern amenities like flat-screen TVs and free WiFi, guests can relax in comfort during their stay at the 3-star hotel.

Friendly Service
With a multilingual staff available 24/7 at the front desk, guests can receive assistance in planning their itinerary and making the most of their visit to Klang.

Experience a hassle-free stay at Smart Budget Hotel - Klang and book your room now for a memorable visit to the vibrant city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 109 reviews
Cleanliness: 4.24
Service: 7.71
Location: 5.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 6.54
Overall Experience: 6.51
N
Nurna • couple • my
5
2026-02-11 • via Nuitee
H
HABIB ABDUL RAHIM • extended_group • my
8
2026-01-18 • via Nuitee
R
ROSLI • extended_group • my
7
2026-01-17 • via Nuitee
I
Izz • extended_group • my
5
Pros:

It's a budget hotel , but could be cheaper for what we get

Cons:

Oily floor , only 1 working ac unit , shower was fine but the shower head can't be swapped

2025-12-16 • via Nuitee
M
Mohd • couple • my
7
Pros:

Sesuai dengan bajet

2025-12-12 • via Nuitee
S
Siti • family_with_children • my
10
Pros:

Ok bilik besar

Cons:

Semua ok besih

2025-11-22 • via Nuitee
R
Reena • family_with_children • my
6
So-so
Pros:

The girl at the reception desk was friendly

Cons:

The hotel’s not facing the main road hence quite dark and creepy especially at night. The floor was sticky, the sink n mirror in the washroom were dirty got some hair at toilet floor trap perhaps from previous guests

2025-11-18 • via Nuitee
S
siti suhaida • family_with_children • my
1
Pros:

The receptionist was friendly but my mistake is cancel the booking thru apps then booked manually because i cannot an upgrade my room at the first place

Cons:

I booked thru this apps because i was in emergency for looking place atleast can take a bath. Then when i arrived at the hotel, i ask the receptionist to an upgrade my room. His said that he cannot do that because i booked thru apps then his suggest to cancel the booking then make a new booking. Then i cancel the booking but for the free cancellation need to approved by the host. I think the host will accept my request because that was suggestion by the receptionist so would be no problem to accept my cancellation without fees. Then booked manually at the counter with the receptionist but my free cancellation request got rejected by thw host and i already contacting the receptionist and his said their staff did not cancel my request but after i send the screenshoot about the rejection email. His did not reply my whatapps anymore. That why i deciding to give a review.

2025-10-27 • via Nuitee
N
Nurul Huda • couple • my
4
Cons:

Very bad staff communication. Bad service at the counter.

2025-10-22 • via Nuitee
S
syawaliza • family_with_children • my
9
2025-10-20 • via Nuitee
S
Saravanan • family_with_children • my
8
2025-10-03 • via Nuitee
I
Iefa • extended_group • my
6
2025-09-07 • via Nuitee
N
Nurul • couple • my
3
Pros:

Toilet,dinding ,kotor.nmpk kesan² daki,tilam,bantal ada kesan²..sebaiknya sarung tilam,bantal tukar.bilik berbau..

2025-09-06 • via Nuitee
A
Airien • couple • my
10
2025-08-20 • via Nuitee
S
Saidatul Haerra • extended_group • my
8
2025-08-18 • via Nuitee
M
MARGRATE • extended_group • my
5
2025-08-10 • via Nuitee
N
Nik Zul Rusdi • couple • my
2
Receptionists don't know about my booking
Pros:

I booked a family room but the receptionist gave me a twin room

Cons:

The receptionist said he didn't receive any information about the booking from the booking.com

2025-08-04 • via Nuitee
I
Ilyani • family_with_children • my
8
2025-08-01 • via Nuitee
S
Saravanan • family with young children • my
7
Good
2025-07-16 • via Nuitee
A
An • group • my
7
Good
2025-07-03 • via Nuitee