Moire Hoi An, Vignette Collection by IHG

Hotels
•
Vignette Collection
9.8 (684 reviews)
Xuyen Trung Block, Cam Nam Ward, Quang Nam Province , Hoi An , vn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Cons:
Minor renovations
Lizards in common areas

Categories

Cleanliness
9.68
Guests appreciated the cleanliness and comfort of the hotel, but minor issues with lizards and ongoing renovations were noted.
Service
10
Service from the staff was highly praised and described as friendly and attentive throughout all reviews.
Location
10
The hotel's location near the old town was highlighted as a major advantage, making it easy to explore Hoi An.
Room Quality
9.68
Rooms were noted to be modern, clean, and spacious with quality amenities, although some issues with bathroom fixtures were mentioned.
Amenities
9.68
The hotel offers great amenities including pools, spa, and bike rentals, enhancing the overall guest experience.
Value for Money
9.68
Considering the location, service, and amenities, guests felt it was a good value although minor renovations were mentioned.
Food and Beverage
9.68
Breakfast and local coffee options were well received, though not extensively detailed in the reviews.
Overall Experience
10
Overall, guests had a wonderful experience, acknowledging service and location as standout features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:01

Property Description

Luxurious Accommodation

BAY RESORT HOI AN offers air-conditioned rooms with free WiFi and a range of amenities for a comfortable stay. Each room features a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Some rooms even boast terraces with city views, ensuring a memorable experience for guests.

Fantastic Facilities

This property boasts an outdoor swimming pool, a fitness centre, and complimentary bikes for exploring the charming surroundings of Hoi An. Guests can also take advantage of the 24-hour front desk, concierge service, and currency exchange, providing convenience and peace of mind throughout their stay.

Culinary Delights

Indulge in a buffet breakfast and savor Mediterranean, Pizza, and Seafood cuisine at the on-site restaurant. With options for vegetarians, dairy-free, and halal diets, there's something to suit every palate at BAY RESORT HOI AN.

To experience the best of Hoi An with top-notch amenities and services, book your stay at BAY RESORT HOI AN today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 684 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
I
Ijsbrand • solo_traveller • nl
10
2026-04-11 • via Nuitee
A
Ana • couple • pr
9
Excellent stay in a centrally located hotel!
Pros:

Lovely room and decor. Excellent location!

2026-04-09 • via Nuitee
H
Hrisanthi • couple • au
10
2026-04-03 • via Nuitee
N
nicolas • solo_traveller • fr
9
Pros:

L’emplacement

Cons:

Praticité de l’hôtel

2026-04-02 • via Nuitee
R
Rolf • couple • ch
9
2026-04-02 • via Nuitee
S
Sally • extended_group • gb
9
2026-03-31 • via Nuitee
M
Megan-Ann • couple • au
9
Pros:

Location. It had a great view of Old quarter from across the river, while laying in the pool.

2026-03-29 • via Nuitee
E
Eline • solo_traveller • be
8
Cosy hotel
Pros:

The friendly staff

Cons:

No balcony

2026-03-28 • via Nuitee
C
Celeste • couple • us
10
Wonderful stay and staff was super helpful and attentive
Pros:

Property was clean and near the near to all the great spots .

Cons:

None.

2026-03-19 • via Nuitee
N
Nathalie • couple • fr
8
Pros:

L emplacement, la piscine

Cons:

Les travaux à 7 h 30 dans l immeuble à côté, la literie pas top vu le prix de la chambre, et prendre un petit déjeuner au calme est impossible

2026-03-12 • via Nuitee
J
Jennifer • couple • au
10
Our favourite accommodation in all of Vietnam.
Pros:

This is one of our all time favourite hotels. Walking distance to the old quarter, but across the bridge and a quiet oasis. This is our third return visit. The rooms are a great size. We had Terrace accommodation by the pool, which was just lovely. Great spa too!!

Cons:

Nothing. All perfect.

2026-03-12 • via Nuitee
E
Ewa.anna • family_with_children • no
10
2026-03-08 • via Nuitee
שירלי • couple • il
10
מלון מושלם בהוי אן
Pros:

המלון ממוקם בסמוך לעיר העתיקה.
מלון מקסים ומפנק. חדרים גדולים, חדשים ונוחים מאוד. המלון מתוחזק ברמה גבוהה.
השירות של כל הצוות יוצא מן הכלל!!

Cons:

לא היה משהו כזה

2026-03-05 • via Nuitee
L
Lorraine • couple • ca
9
Pleasant stay. Great staff!
Pros:

Nice facilities - pool, gym, spa.

Cons:

Nothing.

2026-03-04 • via Nuitee
A
Anna • couple • gb
10
Our stay was Amazing
Pros:

We loved everything about this hotel and loved our stay in Hoi An

Cons:

The only thing I would change is making tea/coffee accessible at breakfast time we had to wait a long time to receive our order over breakfast and in both days had to ask twice. By the time we received our refreshments our breakfast was almost finished.

2026-03-02 • via Nuitee
I
Imke • family_with_children • de
10
Schönes Innenstadthotel Hoi Ann
Pros:

Gute Lage des Hotels direkt am.Fluss, fußläufig zu den Attraktionen der Innenstadt

Cons:

Im Frühstücksrestaurant war es sehr laut.

2026-03-01 • via Nuitee
M
May • family_with_children • vn
10
2026-02-25 • via Nuitee
M
Michiko • extended_group • jp
8
2026-02-24 • via Nuitee
P
Philippe • couple • fr
9
Note: 9,3/10
Pros:

Professionalisme du personnel
Excellente cuisine

Cons:

Le spa n est pas a la hauteur de votre etablissement, faible qualite des soins

2026-02-24 • via Nuitee
D
Dr.ANANIADIS • solo_traveller • ch
7
Beautiful Hotel with Significant Service Gaps
Pros:

This hotel has clear strengths: the property is aesthetically pleasing, the location is convenient, and the breakfast offering was very good.

However, my experience was significantly marred by several critical issues that fall short of 5-star standards. My room had a persistent moldy odor. Furthermore, despite specifically requesting a room with a nice view both during booking and at check-in, I was assigned a room facing a wall for my entire four-night stay.

The most frustrating incident involved the airport transfer. Upon a late-night check-in, I inquired about pickup options and was quoted VND 1,125,000 (~€36). I did not confirm this service. Despite this, a driver was sent, and I was asked to pay. I had, in fact, already pre-booked and pre-paid a transfer for the same ride for approximately €10 via Booking.com. The next day, the manager initially offered a discount on the unauthorized charge but waived it entirely when I objected. While the manager handled this professionally, the initial error and pressure to pay were unacceptable.

Overall, the inconsistency was disappointing. Apart from the manager, the general staff demeanor and service execution did not meet the level of professionalism or attention to detail expected from a luxury property.

Cons:

Given the hotel's premium category and price point, complimentary airport transfers are an essential expectation, particularly within the Vietnamese hospitality market

2026-01-30 • via Nuitee