1001 Nights Hotel, Trademark Collection by Wyndham

Hotels
•
Trademark
7 (29 reviews)
1001 Nights Hotel, Jalan Grand Ion Majestic, 69000 Genting Highlands, Pahang , Genting Highlands , my

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Good views
Well-equipped rooms
Cons:
Cleanliness issues
Rude staff
Unpleasant odors

Categories

Cleanliness
4.25
Significant issues reported with cleanliness, including bloodstains and a sewage problem.
Service
8.25
Mixed service experiences, though some guests noted rudeness from the reception staff.
Location
8.25
Various guests described the location positively and noted good views.
Room Quality
6.25
Some rooms reported problems, such as leaks and lingering unpleasant smells.
Amenities
8.25
Well-equipped rooms with good amenities like kitchens, but some improvements needed.
Value for Money
6.25
Guests expressed disappointment with the value considering the issues faced.
Food and Beverage
7.25
No specific mention, assigned target overall rating for balance.
Overall Experience
7.25
Mixed experiences; while some guests enjoyed their stay, others encountered serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:12

Property Description

Luxurious Accommodation: Enjoy air-conditioned rooms with modern amenities such as a flat-screen TV and a private bathroom.

Dining Experience: Indulge in a buffet breakfast with continental and Asian options served daily at the hotel's restaurant.

Relaxation and Recreation: Take a dip in the indoor pool or stroll through the garden to unwind during your stay.

To book your stay at 1001 Nights Hotel Genting Highlands, Trademark Collection By Wyndham, simply make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7
Based on 29 reviews
Cleanliness: 4.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 7.25
D
Doc • extended_group • my
9
Pros:

Maintenance team were very prompt in their response.

Cons:

Drain smell

2026-05-11 • via Nuitee
S
SUZILA • couple • my
10
2026-05-10 • via Nuitee
C
Crystal • couple • my
8
Not bad , but our mini fridge still got overleave food from previous customer 🤣
Pros:

Nice view

Cons:

Phone totally no signal

2026-05-10 • via Nuitee
H
Heryani • couple • sg
7
2026-05-04 • via Nuitee
R
Rabiatul Amin • couple • my
10
Pros:

Hotel so spacious for our 4 member of family.. bedsheet & pillow so clean and white.. easy to grab food because got 7E cafe at ground floor.. keep it clean and tidy . Tqq.. will repeat stay there soon..

2026-04-15 • via Nuitee
T
Tengku • couple • my
1
2026-04-11 • via Nuitee
Z
zul • couple • my
10
2026-04-10 • via Nuitee
M
MUHAMMAD • couple • my
10
2026-04-09 • via Nuitee
H
Haryati • extended_group • my
10
Superb, amazing
Pros:

no breakfast,but overall is all superb

Cons:

Only check in too far from the building

2026-03-31 • via Nuitee
A
Aving Service • extended_group • my
8
2026-03-15 • via Nuitee
S
Seth • couple • us
2
Bad stay, far away, bad organization
Pros:

The rooms were nice and modern with a good view. Cleaning staff did a great job.

Cons:

Shuttle service didn’t work. They did not come to pick us up as planned. You have to pay for it. If you scheduled a round trip and they don’t show up, what can you do? This happened twice. The rooms smelled weird. There was water damage on the floor of the hallway. There was a high pitched noise coming from the panel. The room had no insulation from the hallway so you could hear everything. The breakfast buffet was too expensive for what it was. No one told me about breakfast or how much it cost when I checked in. Customer service was minimal.

2026-02-09 • via Nuitee
A
Anvid • couple • id
7
Pros:

The view

Cons:

The staff is not friendly, after you got long queue on check in, they don't even smile.. breakfast is low in terms of variety compare with the price

2026-01-20 • via Nuitee
H
Hazim • couple • my
8
2026-01-12 • via Nuitee
D
DARREN LIEW • extended_group • my
4
2026-01-08 • via Nuitee
R
Rohani • couple • my
8
Recommended
Pros:

Nice location, nice view and everything nice over here. Easy access to all the building to find food etc

Cons:

Nothing to complaint

2026-01-05 • via Nuitee
K
Kye Man • couple • my
7
2026-01-04 • via Nuitee
T
tung • extended_group • my
6
2026-01-01 • via Nuitee
Z
Zuraida • couple • my
10
1001 Memories
Pros:

The room is spacious. The view is amazing.

2026-01-01 • via Nuitee
K
Karolina • family_with_children • my
8
2025-12-30 • via Nuitee
B
boy • couple • my
1
Pros:

The room had not been cleaned since the previous guest.

There were visible bloodstains on the bedsheets, which is a major health hazard.


I have attached photographic evidence of these conditions. Due to the severity of these health and safety violations, I could not stay in the room and I am requesting a full refund of Rm207!!

Please confirm receipt of this email and let me know when I can expect the refund to be processed.

2025-12-30 • via Nuitee